Problems with setup
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I got my Duet 2 Wifi recently (original, from Printed Solid) and I've been having problems getting it setup. I tried following the dozuki documentation but I couldn't get it to work on two separate computers. Both my Macbook pro and Surface Pro say that there's a power surge on the USB port and the device is drawing too much power to support. I've tried pressing and holding the reset button with no changes.
I manually loaded on a configuration file to the SD card thinking that might bypass the dozuki setup, but that didn't help either.
The Duet came in a shielded bag and it didn't look like the box had been tampered with. I checked the fuses and they all seem to be intact. I'm afraid to attach 24V, but I will if that will help troubleshoot the issue.
Thank you for your time.
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Just saw this post: https://forum.duet3d.com/topic/9212/duet-wifi-board-sparked-on-first-time-usb-connection
Taking a look at my board, there seems to be the same thing on the U3? Would that cause the same symptoms I'm experiencing? Is there anything I can do or will this need to be a warranty claim?
I am having a hard time making out the markings on the U3 chip. The last two lines seem to be:
1651
375LI hope this can track down a bad batch.
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I'm sorry your Duet has failed. Please submit a warranty claim. Also, please answer the following questions:
- Please read off any letters and numbers you can read on U3.
- What VIN voltage were you using?
- What (if anything) were you powering using 5V power from the Duet? For example: PanelDue, 5V fans, servo, BLTouch.