Is there NO honor anymore (Rant)

[A Former User]

Deleted

[DjDemonD]

I feel your pain, customer service is nonexistent these days (with a few notable exceptions) and they'll say it's because they aren't making enough profit on an item to do things properly. Personally I think it's because people can't say "I don't know" and go find out from someone who does, so they make it up, get it wrong and cause customers and themselves trouble.