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    after job start i lose the connection

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    Duet Web Control
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    • 3dwareundefined
      3dware
      last edited by

      I have a problem with two duet2 ethernets of around 20 installed.

      When I start a print job, it loses the connection to the webcontrol shortly thereafter and can only be found again after the job.
      sometimes only when the printer has been reset.

      ping does not come, even though the display shows an IP.

      I then updated to the new firmware and still have the same problem.

      I ask for help.

      regards
      Michel

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      • droftartsundefined
        droftarts administrators
        last edited by

        Sounds like electrical interference. What troubleshooting have you already done? Changed/swapped/moved ethernet cables? Are all machines identical, and config.g the same? If so, if you swap one of the problem Duets to another printer, does the problem follow the board or stay with the printer? If you can run M122 after reconnection (or immediately after reset), and post the response here, that may help.

        Ian

        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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        • 3dwareundefined
          3dware
          last edited by

          M122
          === Diagnostics ===
          RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05 running on Duet Ethernet 1.02 or later
          Board ID: 08DGM-917DA-G4MS8-6JKDL-3S46Q-TVT3B
          Used output buffers: 3 of 24 (6 max)
          === RTOS ===
          Static ram: 25712
          Dynamic ram: 92856 of which 0 recycled
          Exception stack ram used: 320
          Never used ram: 12184
          Tasks: NETWORK(ready,764) HEAT(blocked,1232) MAIN(running,3816) IDLE(ready,160)
          Owned mutexes:
          === Platform ===
          Last reset 04:08:33 ago, cause: software
          Last software reset at 2019-12-18 07:46, reason: User, spinning module GCodes, available RAM 12032 bytes (slot 1)
          Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
          Error status: 0
          Free file entries: 10
          SD card 0 detected, interface speed: 20.0MBytes/sec
          SD card longest block write time: 0.0ms, max retries 0
          MCU temperature: min 21.5, current 22.8, max 23.1
          Supply voltage: min 12.1, current 12.1, max 12.2, under voltage events: 0, over voltage events: 0, power good: yes
          Driver 0: standstill, SG min/max not available
          Driver 1: standstill, SG min/max not available
          Driver 2: standstill, SG min/max not available
          Driver 3: standstill, SG min/max not available
          Driver 4: standstill, SG min/max not available
          Date/time: 2019-12-18 11:55:39
          Cache data hit count 4294967295
          Slowest loop: 4.53ms; fastest: 0.07ms
          I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
          === Move ===
          Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
          Bed compensation in use: none, comp offset 0.000
          === DDARing ===
          Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
          === Heat ===
          Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
          Heater 1 is on, I-accum = 0.0
          === GCodes ===
          Segments left: 0
          Stack records: 2 allocated, 0 in use
          Movement lock held by null
          http is idle in state(s) 0
          telnet is idle in state(s) 0
          file is idle in state(s) 0
          serial is idle in state(s) 0
          aux is idle in state(s) 0
          daemon is idle in state(s) 0
          queue is idle in state(s) 0
          autopause is idle in state(s) 0
          Code queue is empty.
          === Network ===
          Slowest loop: 4.97ms; fastest: 0.02ms
          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
          HTTP sessions: 1 of 8
          Interface state 5, link 100Mbps full duplex
          === Filament sensors ===
          Extruder 0 sensor: ok

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          • 3dwareundefined
            3dware
            last edited by

            I have already switched from 1.22.6 to 2.04.

            I produce printers and always have the same config and firmware on them.

            Lan cable is certainly not a problem since I have tested it on other printers and there are no problems.

            If this is a guarantee case, I will be happy to discuss this with roland.

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