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    Start4.elf not compatible

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    • Ravs99undefined
      Ravs99
      last edited by

      Hello everyone. I have a DUET3 MB6HD and raspi 4b. I plug the sd card from the duet into the raspi but I get a message on the boot screen saying Str4.elf not compatible, please upgrade firmware. I don't have the duet3 connected via the ribbon cable, its just the raspi.

      Any advice?

      Ravs99undefined chrishammundefined 2 Replies Last reply Reply Quote 0
      • Ravs99undefined
        Ravs99 @Ravs99
        last edited by

        @ravs99 **Start4.elf

        1 Reply Last reply Reply Quote 0
        • chrishammundefined
          chrishamm administrators @Ravs99
          last edited by

          @ravs99 It is possible that your microSD card was shipped with an old DuetPi version that did not support the Raspberry Pi 4b. Please download the latest DuetPi again and flash it using the Raspberry Pi Imager to your microSD card. That should fix it.

          Duet software engineer

          Ravs99undefined 1 Reply Last reply Reply Quote 0
          • Ravs99undefined
            Ravs99 @chrishamm
            last edited by

            @chrishamm yes the duet3 package i have is an older model. shipped early 2020 I think.

            For reflashing, is there any special process I need to do first. I.e erase and reformat the card?

            chrishammundefined 1 Reply Last reply Reply Quote 0
            • chrishammundefined
              chrishamm administrators @Ravs99
              last edited by

              @ravs99 The Raspberry Pi Imager does all that for you, so no need to worry. You may follow this guide, too: https://docs.duet3d.com/en/User_manual/Machine_configuration/SBC_setup#h-1-flash-the-image-file

              Duet software engineer

              Ravs99undefined 1 Reply Last reply Reply Quote 0
              • Ravs99undefined
                Ravs99 @chrishamm
                last edited by

                @chrishamm Will do. Thank you for the prompt response.

                1 Reply Last reply Reply Quote 1
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