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    PT100 Board warranty request

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    Firmware installation
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    • Mark.Princeundefined
      Mark.Prince
      last edited by

      Hi - I bought a duet wifi and PT100 board from e3d and I'm assembling my new printer with this setup. I'm having an issue with one screw terminal it's spinning and not engaging. A such, I'm not getting a good connection and am getting a heater error against the dodgy terminal. I've not over-tightened anything.

      E3D are willing to replace, but require a statement on the duet forum that I do have a physical fault. Can you reply in this post that I have an issue with one of the screw terminals.

      Thanks
      Mark

      dc42undefined 1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @Mark.Prince
        last edited by

        Hi Mark, I approve a replacement under warranty.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • Mark.Princeundefined
          Mark.Prince
          last edited by

          Thanks for the very quick response - I really appreciate it.

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