PT100 Board warranty request

[Mark.Prince]

Hi - I bought a duet wifi and PT100 board from e3d and I'm assembling my new printer with this setup. I'm having an issue with one screw terminal it's spinning and not engaging. A such, I'm not getting a good connection and am getting a heater error against the dodgy terminal. I've not over-tightened anything.

E3D are willing to replace, but require a statement on the duet forum that I do have a physical fault. Can you reply in this post that I have an issue with one of the screw terminals.

Thanks
Mark

[dc42]

Hi Mark, I approve a replacement under warranty.

[Mark.Prince]

Thanks for the very quick response - I really appreciate it.