Duet Wifi not recognized by USB port

[Fabbrica_3d]

This is what is shown under the port com section.

[Dougal1957]

@fabbrica_3d have you installed the Duet Driver?

[A Former User]

It should still show up as an unkown device in the device manager if the drivers were missing. Is there a branch with a big yellow question mark that translates to something like unkown device?

[Fabbrica_3d]

@dougal1957 Yes, as explained in this tutorial:

https://www.youtube.com/watch?v=TxfEbUuKDyo at 1:20 minute.

[Fabbrica_3d]

@bearer
I also tried using another PC but with the same result.

[A Former User]

(Doesn't seem to be your problem, but adding the picture to illustrate the unkown devices that would indicate missing drivers for the next guy who finds the thread)

[dc42]

@Fabbrica_3d, can you confirm that you have erased the firmware by putting a jumper across the Erase pins, and you still don't get either a Bossa Port (under Ports - Com & LPT) or an Unknown Device?

[Fabbrica_3d]

@dc42
Yes, I' dont have "unknown device" or "other devices". Sorry.

[dc42]

@fabbrica_3d said in Duet Wifi not recognized by USB port:

@dc42
Yes, I' dont have "unknown device" or "other devices". Sorry.

OK, I suggest you ask your supplier to exchange the Duet.

[Fabbrica_3d]

Thanks, I contacted him but he told me that I should first open a tread on your forum.
..so I did