Navigation

    Duet3D Logo

    Duet3D

    • Register
    • Login
    • Search
    • Categories
    • Tags
    • Documentation
    • Order

    Short to ground on drivers 4….. after 1.19 upgrade

    Firmware installation
    2
    7
    841
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Persival
      Persival last edited by

      Hello,

      I made the update to 1.19 following the guidelines of this link: https://duet3d.com/wiki/Upgrading_to_DuetWiFiFirmware_1.19
      and everything went well.

      …but when I connect to the web control, I see the following errors constantly:
      Short to ground on drivers 4
      Over temperatue shutdown on drivers 4

      Image: https://drive.google.com/open?id=0B9oEoHHZpMfIS01JWkd0ZDBYWUE

      I did not try to move any motor, nor heat anything since the update, by the doubts, but if I'm not wrong the dirver 4 is the second extruder, right?
      I have nothing connected there and never had connect anything there.

      Could has been an error during the update? (Did not had any visible error, performed by YAT)
      Some extra modification required by the 1.19 that I am missing?

      What I can do?

      Thank you!!!!

      1 Reply Last reply Reply Quote 0
      • dc42
        dc42 administrators last edited by

        If there is nothing connected to the E1 motor connector, then your Duet has a faulty driver (if it is very hot) or possibly just a faulty connection to the driver (if it isn't hot). Please ask for your Duet to be repaired or replaced under warranty. The driver monitoring was new in firmware 1.19.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • Persival
          Persival last edited by

          Hi David, it is absolutely cold.

          1 Reply Last reply Reply Quote 0
          • dc42
            dc42 administrators last edited by

            Sounds like the data out pin of the driver chip isn't making contact with the PCB pad then, or possibly it's the the CS pin if you don't know whether that driver works. Unless you have experience with soldering SMD devices, I don't recommend that you try to fix it yourself.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 0
            • Persival
              Persival last edited by

              What a bad luck I've had…. I did not expect this, I thought it might be some firmware configuration.

              No David, I don have experience with soldering SMD.

              I've never had a board failure since day one, it always works very well, but I think the board always had this fault, but I never noticed it because I do not have two extruders and I never used that connector, and now with the firmware update the problem is revealed.

              How do I proceed to manage a warranty replacement?
              I bought the Duet Wifi directly from duet3d.com, Order ID: 1369.

              Is there any possibility that I can continue using the printer as until now?. Until I can receive a replacement? Or it would not be wise?

              1 Reply Last reply Reply Quote 0
              • dc42
                dc42 administrators last edited by

                Yes you can go on using the printer, the driver isn't hot so it's likely to be just a communication problem between the driver and the processor. Send an email to info at duet3d dot com to arrange repair/replacement.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                1 Reply Last reply Reply Quote 0
                • Persival
                  Persival last edited by

                  Thank you.
                  E-mail sent.

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post
                  Unless otherwise noted, all forum content is licensed under CC-BY-SA