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    Repeated "short-to-ground" error in console.....

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    Duet Hardware and wiring
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    • Vetiundefined
      Veti
      last edited by

      driver 3 is the extruder motor.
      check the chip underneath the connector if it looks different to the other ones.

      but an over temperature warning with nothing going on is not a good sign.

      1 Reply Last reply Reply Quote 0
      • jchundefined
        jch
        last edited by jch

        Hey @Veti

        Thanks for the input.

        Everything on the board looks ok, no differences between the chips, so not quite sure what's going on.

        From the other posts I've been reading, this seems to be a fatal issue, so makes me really sad (relatively expensive board) to think the board/chip might be damaged.

        So...... watch this space, I guess.

        Thanks!

        MaracMBundefined 1 Reply Last reply Reply Quote 0
        • MaracMBundefined
          MaracMB @jch
          last edited by

          @jch before you toss everything, check the wiring. You need nice, solid and cleanly crimped connectors. All of them. Cables that go into screw in connectors (like heater cables), need ferrule caps. Included in the box.
          Don’t rush, just make it right. Do not improvise, check tutorials or read about something you don’t know. And i say know because there is a difference between “i have seen a lion being tamed” and “i can tame a lion”.
          I had this “ short to ground” on one of my machines i was modding and it was wiring. Also, the second error indicates wiring issues with thermistor.

          Hope this helps.

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          • jchundefined
            jch
            last edited by

            Hey @MaracMB,

            Thanks for the input.

            So, although I've checked and re-checked. My connections are 100% (got all the correct crimping tools and connectors for this project, and trust me when I say, I'm taking my time 😉 ), the issue still occurs when nothing esle but power's connected.

            Hopefully one fo the Duet Engineers can shed a little light on this.... A little stuck right now....

            Thanks

            MaracMBundefined 1 Reply Last reply Reply Quote 0
            • Vetiundefined
              Veti
              last edited by

              is this a new board?

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              • jchundefined
                jch
                last edited by

                Hey @Veti ,

                Yep, brand new.

                Bought it about a month ago, and when I got my printer parts last week, started using it, so yeah, new.

                Thanks!

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                • Vetiundefined
                  Veti
                  last edited by

                  @dc42 needs to way in here as this might be a warranty replacement case.

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                  • MaracMBundefined
                    MaracMB @jch
                    last edited by

                    @jch for Duet engineers and others to be able to help you, it would be of great benefit, if you post a diagnostics log.

                    Use M122 after error copy and post it here.

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                    • jchundefined
                      jch
                      last edited by

                      @Veti @MaracMB - thank you both again!

                      This is the diagnostic I get back

                      === Diagnostics ===
                      RepRapFirmware for Duet 2 WiFi/Ethernet version 2.03 running on Duet WiFi 1.02 or later
                      Board ID: 08DGM-917DA-G4MSJ-6J9F6-3S86R-19NBA
                      Used output buffers: 3 of 24 (10 max)
                      === RTOS ===
                      Static ram: 25680
                      Dynamic ram: 93644 of which 416 recycled
                      Exception stack ram used: 260
                      Never used ram: 11072
                      Tasks: NETWORK(ready,524) HEAT(blocked,1236) MAIN(running,3748) IDLE(ready,160)
                      Owned mutexes:
                      === Platform ===
                      Last reset 00:00:32 ago, cause: power up
                      Last software reset at 2019-07-01 14:30, reason: User, spinning module GCodes, available RAM 10792 bytes (slot 1)
                      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                      Error status: 0
                      Free file entries: 10
                      SD card 0 detected, interface speed: 20.0MBytes/sec
                      SD card longest block write time: 0.0ms, max retries 0
                      MCU temperature: min 21.1, current 29.6, max 29.6
                      Supply voltage: min 22.7, current 22.8, max 23.1, under voltage events: 0, over voltage events: 0, power good: yes
                      Driver 0: standstill, SG min/max not available
                      Driver 1: standstill, SG min/max not available
                      Driver 2: standstill, SG min/max not available
                      Driver 3: temperature-shutdown! short-to-ground standstill, SG min/max not available
                      Driver 4: standstill, SG min/max not available
                      Date/time: 2019-07-02 09:35:32
                      Cache data hit count 117795349
                      Slowest loop: 5.70ms; fastest: 0.07ms
                      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                      === Move ===
                      Hiccups: 0, FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
                      Bed compensation in use: none, comp offset 0.000
                      === DDARing ===
                      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                      === Heat ===
                      Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                      === GCodes ===
                      Segments left: 0
                      Stack records: 1 allocated, 0 in use
                      Movement lock held by null
                      http is idle in state(s) 0
                      telnet is idle in state(s) 0
                      file is idle in state(s) 0
                      serial is idle in state(s) 0
                      aux is idle in state(s) 0
                      daemon is idle in state(s) 0
                      queue is idle in state(s) 0
                      autopause is idle in state(s) 0
                      Code queue is empty.
                      === Network ===
                      Slowest loop: 15.66ms; fastest: 0.00ms
                      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                      HTTP sessions: 1 of 8
                      - WiFi -
                      Network state is running
                      WiFi module is connected to access point
                      Failed messages: pending 0, notready 0, noresp 0
                      WiFi firmware version 1.23
                      WiFi MAC address ec:fa:bc:2d:df:3e
                      WiFi Vcc 3.43, reset reason Turned on by main processor
                      WiFi flash size 4194304, free heap 25272
                      WiFi IP address 192.168.1.160
                      WiFi signal strength -42dBm, reconnections 0, sleep mode modem
                      Socket states: 0 0 0 0 0 0 0 0
                      
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                      • dc42undefined
                        dc42 administrators
                        last edited by

                        I'm sorry to see that your Duet appears to have blown a driver. Please ask your supplier for a replacement under warranty. https://www.duet3d.com/warranty

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • jchundefined
                          jch
                          last edited by

                          So it's as I feared... Thank you @dc42

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                          • jchundefined
                            jch
                            last edited by

                            Thank you again @dc42 - Going through the warranty process with my supplier now.

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