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    Bricked Paneldue 5 v.3

    Scheduled Pinned Locked Moved Solved
    PanelDue
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    • ayudteeundefined
      ayudtee
      last edited by

      Just completed a Railcore II build yesterday that was started last year. The paneldue worked fine until I erased it to install the latest firmware. The erase button worked but the reset button had no effect. The screen went blank but the paneldue is not recognized by Device Manager (Win7). I've tried different USB cables on 2 different Win7 PCs and the paneldue is not showing up. Is there anything else I can try to recover this?

      dc42undefined 1 Reply Last reply Reply Quote 0
      • A Former User?
        A Former User
        last edited by

        does it show up as a unkown device? open the properties and have a look at the details like vendor id and device id?

        1 Reply Last reply Reply Quote 0
        • ayudteeundefined
          ayudtee
          last edited by

          Nothing shows up

          1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators @ayudtee
            last edited by dc42

            @ayudtee said in Bricked Paneldue 5 v.3:

            Just completed a Railcore II build yesterday that was started last year. The paneldue worked fine until I erased it to install the latest firmware. The erase button worked but the reset button had no effect. The screen went blank but the paneldue is not recognized by Device Manager (Win7). I've tried different USB cables on 2 different Win7 PCs and the paneldue is not showing up. Is there anything else I can try to recover this?

            Can you confirm that you have disconnected the PanelDue from the Duet, so it is connected only to your PC using the USB cable?

            Are you certain that the cables you have tried are genuine USB data cables, not USB charging cables?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            ayudteeundefined 1 Reply Last reply Reply Quote 0
            • ayudteeundefined
              ayudtee @dc42
              last edited by

              @dc42 Thanks very much for this reply. I was not aware that there was any distinction with USB cables! The several that I had tried were all charging only. I kept trying cables until the Kindle cable did the trick.

              dc42undefined 1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators @ayudtee
                last edited by

                @ayudtee, I'm glad you sorted it. I'll mark this thread as solved.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                1 Reply Last reply Reply Quote 0
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