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    Can´t print with extruder 2.

    Scheduled Pinned Locked Moved
    Tuning and tweaking
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    • dc42undefined
      dc42 administrators
      last edited by

      The software reset code info at https://duet3d.com/wiki/Error_codes_and_software_reset_codes indicates that a software reset occurred because the firmware was trying to write debug info or other essential info to the USB port, but writing was b!Locked because the port wasn't connected or the program at the other end had stopped reading data from it.. This should only occur if you enable debug output using the M111 S1 command.

      Assuming you do not have the USB port connected, I suggest you connect it to a PC, load Pronterface or another USB host program, and connect to the printer. Then do something that normally provokes the problem and see what messages appear on the PC.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • manherundefined
        manher
        last edited by

        @dc42:

        The software reset code info at https://duet3d.com/wiki/Error_codes_and_software_reset_codes indicates that a software reset occurred because the firmware was trying to write debug info or other essential info to the USB port, but writing was b!Locked because the port wasn't connected or the program at the other end had stopped reading data from it.. This should only occur if you enable debug output using the M111 S1 command.

        Assuming you do not have the USB port connected, I suggest you connect it to a PC, load Pronterface or another USB host program, and connect to the printer. Then do something that normally provokes the problem and see what messages appear on the PC.

        Pronterface messages this:

        [ERROR] Can't read from printer (disconnected?) (SerialException): call to ClearCommError failed
        Exception in thread Thread-20:
        Traceback (most recent call last):
        File "threading.pyc", line 808, in __bootstrap_inner
        File "threading.pyc", line 761, in run
        File "printrun\printcore.pyc", line 357, in _sender
        File "printrun\printcore.pyc", line 623, in _send
        File "encodings\utf_8.pyc", line 16, in decode
        UnicodeDecodeError: 'utf8' codec can't decode byte 0xe4 in position 38: invalid continuation byte

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        • dc42undefined
          dc42 administrators
          last edited by

          Unfortunately, that doesn't help because Pronterface has reported an exception in its own code without displaying the rest of the data. Do you have Arduino (any version) installed on your computer? If so, please try the same test again, but with Arduino Serial Monitor connected to the COM port that the Duet provides instead of Pronterface.

          Also please check that the software reset code reported by M122 is the same as before.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • manherundefined
            manher
            last edited by

            @dc42:

            Unfortunately, that doesn't help because Pronterface has reported an exception in its own code without displaying the rest of the data. Do you have Arduino (any version) installed on your computer? If so, please try the same test again, but with Arduino Serial Monitor connected to the COM port that the Duet provides instead of Pronterface.

            Also please check that the software reset code reported by M122 is the same as before.

            The seriell monitor shows this at start up and then nothing more:

            RepRapFirmware for Duet WiFi Version 1.17c dated 2017-01-14
            Executing config.g…RepRap name: My Duet
            M570 S parameter is no longer required or supported
            Done!
            RepRapFirmware for Duet WiFi is up and running.
            WiFi server starting up
            WiFi server connected to access point
            WiFi host name duetwi

            Same software reset code is reported as before when running M122
            Also tried removing all M570 since the monitor said it´s no longer supported, didn´t help

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            • dc42undefined
              dc42 administrators
              last edited by

              This one has me puzzled. You reported software reset code 0x5004. This means that the Move module was executing at the time and it was stuck in a spin loop for too long while waiting for the USB output buffer to clear. For that to happen, Move or DDA debug output would have to be enabled, but the USB would either have to be disconnected or the program at the other end not receiving. The error from Pronterface suggests that it did receive something (that it didn't understand). The serial monitor output shows that the connection was working when the Duet started up. But there are a couple of odd things: it has started up as an access point (i.e. not connected to your router), and it hasn't printed the whole of the access point name - it should be "duetwifi" not "duetwi". It's as if the USB connection stopped working at that point.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • manherundefined
                manher
                last edited by

                @dc42:

                This one has me puzzled. You reported software reset code 0x5004. This means that the Move module was executing at the time and it was stuck in a spin loop for too long while waiting for the USB output buffer to clear. For that to happen, Move or DDA debug output would have to be enabled, but the USB would either have to be disconnected or the program at the other end not receiving. The error from Pronterface suggests that it did receive something (that it didn't understand). The serial monitor output shows that the connection was working when the Duet started up. But there are a couple of odd things: it has started up as an access point (i.e. not connected to your router), and it hasn't printed the whole of the access point name - it should be "duetwifi" not "duetwi". It's as if the USB connection stopped working at that point.

                When it freezes I actually loses the contact to the board and needs to restart/reconnect.
                Could it be something wrong with the firmware installation on the board?
                Wondering if it would be a solution to reinstall everything?
                I have 1.17c (2017-01-14) installed, thought it would get better to upgrade but it actually got worse.
                Before the upgrade I only had problem when I used T1 but now I experienced more freezes also when using T0

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  Please upgrade to firmware 1.17c+2 (in the Edge folder in github). Connect the serial monitor as before. If you still get the same problem, please check for output on the serial monitor, also run M122 and report the software reset code, along with the additional parameters displayed with it.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • manherundefined
                    manher
                    last edited by

                    @dc42:

                    Please upgrade to firmware 1.17c+2 (in the Edge folder in github). Connect the serial monitor as before. If you still get the same problem, please check for output on the serial monitor, also run M122 and report the software reset code, along with the additional parameters displayed with it.

                    Same problem.
                    Last reset 00:00:20 ago, cause: software
                    Last software reset code 0x1004, PC 0x00000000, HFSR 0x00000000, CFSR 0x00000000, available RAM 24396 bytes (slot 0)

                    RepRapFirmware for Duet WiFi Version 1.17c+2 dated 2017-01-24
                    Executing config.g…RepRap name: My Duet
                    M570 S parameter is no longer required or supported
                    Done!
                    RepRapFirmware for Duet WiFi is up and running.
                    WiFi server starting up
                    WiFi server connected to access point
                    WiFi host name duetwifi, free memory 31544 bytes, reset reason: Turned on by main processor

                    The whole text from the serial monitor doesn´t always shows, stops at duet or duetw sometimes

                    Noted a strange thing, when the interface freezes I can move the head with the machinecontrol but I can´t send M122, I need to disconnect and reconnect to do this.

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      Thanks. That's a different software reset code - 0x1004 instead of 0x5004. It's still taking too long in the Move module, but this time it's not doing USB output. So I think the USB output flag last time was a red herring.

                      Please provide your config.g file, also your tool change files if you have any.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • manherundefined
                        manher
                        last edited by

                        @dc42:

                        Thanks. That's a different software reset code - 0x1004 instead of 0x5004. It's still taking too long in the Move module, but this time it's not doing USB output. So I think the USB output flag last time was a red herring.

                        Please provide your config.g file, also your tool change files if you have any.

                        Have no tool change files, deleted these since I thought these was causing the problem

                        ; Configuration file for Mini Kossel kit from Think3DPrint3D
                        ; Communication and general
                        M111 S0 ; Debug off
                        M550 MHCoreXY ; Machine name and Netbios name (can be anything you like)
                        M551 xxxxx ; Machine password (used for FTP)
                        ;*** If you have more than one Duet on your network, they must all have different MAC addresses, so change the last digits
                        M540 P0xBE:0xEF:0xDE:0xAD:0xFE:0xED ; MAC Address
                        ;*** Wifi Networking
                        M552 P0.0.0.0 S1 ; Enable WiFi

                        M555 P1 ; Set output to look like RepRapfirmware
                        ;M575 P1 B57600 S1 ; Comms parameters for PanelDue

                        G21 ; Work in millimetres
                        G90 ; Send absolute coordinates…
                        M83 ; ...but relative extruder moves
                        M667 S1 ; switch to CoreXY mode

                        ; Axis and motor configuration
                        M208 X0 Y0 Z0 S1 ; Set axis minima
                        M208 X300 Y300 Z440 S0 ; Set axis maxima
                        M569 P0 S1 ; Drive 0 goes forwards
                        M569 P1 S0 ; Drive 1 goes forwards
                        M569 P2 S0 ; Drive 2 goes forwards
                        M569 P3 S1 ; Drive 3 goes forwards
                        M569 P4 S1 ; Drive 4 goes forwards
                        M574 X1 Y2 Z0 S0 ; set endstop configuration (all endstops at high end, active high)
                        ;*** The homed height is deliberately set too high in the following - you will adjust it during calibration
                        M350 X16 Y16 Z16 E16:16 I1 ; Set 16x microstepping with interpolation
                        M92 X100 Y100 Z1600 ; Set axis steps/mm
                        M906 X1200 Y1200 Z1200 E400:400 I30 ; Set motor currents (mA) and increase idle current to 60%
                        M201 X1000 Y1000 Z100 E2000:2000 ; Accelerations (mm/s^2)
                        M203 X6000 Y6000 Z800 E12000:12000 ; Maximum speeds (mm/min)
                        M566 X600 Y600 Z60 E2400:E2400 ; Maximum instant speed changes mm/minute
                        M84 S30

                        ; Thermistors heaters
                        M143 S260 ; Set maximum heater temperature to 280C
                        M305 P0 T100000 B4138 C0.0000000000000000 R4700 L0 H0 ; Set thermistor + ADC parameters for heater 0
                        M305 P1 T100000 B4388 C0.0000000000000000 R4700 L0 H0 ; Set thermistor + ADC parameters for heater 1
                        M305 P2 T100000 B4388 C0.0000000000000000 R4700 L0 H0 ; Set thermistor + ADC parameters for heater 2
                        M570 S180 ; Hot end may be a little slow to heat up so allow it 180 seconds
                        M570 H1 P10 T15
                        M570 H2 P10 T15
                        M307 H1 A295.5 C122.8 D9.4 B0
                        M307 H2 A295.5 C122.8 D9.4 B0

                        ; Tool definitions
                        M563 P0 D0 H1 ; Define tool 0
                        G10 P0 X0 Y0 ; Set tool 0 axis offsets
                        G10 P0 S0 R0 ; Set tool 0 operating and standby temperatures
                        ;*** If you have a single-nozzle build, comment the next 2 lines
                        M563 P1 D1 H2 ; Define tool 1
                        G10 P1 X18 Y0 ; Set tool 1 axis offsets
                        G10 P1 S0 R0 ; Set tool 1 operating and standby temperatures
                        M92 E154:154 ; Set extruder steps per mm

                        ; Z probe and compensation definition
                        ;*** If you have a switch instead of an IR probe, change P1 to P4 in the following M558 command
                        M558 P1 X0 Y0 Z0 H3 F300 T12000 ; Z probe is an IR probe and is not used for homing any axes
                        G31 X0 Y0 Z1.67 P500 ; Set the zprobe height and threshold (put your own values here)

                        ;*** If you are using axis compensation, put the figures in the following command
                        M556 S78 X0 Y0 Z0 ; Axis compensation here
                        ;T1 ; select first hot end

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                        • manherundefined
                          manher
                          last edited by

                          I think I solved the problem but I don't know what the problem was.
                          Used a friends config file, that has built a almost exactly the same printer as mine, and it worked.
                          The only difference in the configs was that I used two M92, one for the axis and one for the extruders.
                          And we had the codes in a different order.

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