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    Duet 3 Software Reset when starting print

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • Bridgierundefined
      Bridgier
      last edited by

      Having a weird issue whenever I start a print job on my Duet3. The bed heater starts warming, but within a couple of seconds I get a bunch of messages on the UI that there's been a reset and the job stops.

      Using M122, I get the following diagnostics:

      === Diagnostics ===
      RepRapFirmware for Duet 3 MB6HC v0.6 or 1.0 version 3.0 running on Duet 3 MB6HC
      Board ID: 08DJM-956L2-G43S8-6J9DA-3SD6J-1V3QF
      Used output buffers: 1 of 32 (5 max)
      === RTOS ===
      Static ram: 152720
      Dynamic ram: 149628 of which 20 recycled
      Exception stack ram used: 216
      Never used ram: 90632
      Tasks: NETWORK(ready,1984) HEAT(blocked,1200) CanReceiv(suspended,3808) CanSender(suspended,1476) CanClock(blocked,1424) TMC(blocked,212) MAIN(running,4476) IDLE(ready,160)
      Owned mutexes:
      === Platform ===
      Last reset 00:03:33 ago, cause: software
      Last software reset at 2020-02-26 17:51, reason: Memory protection fault, spinning module GCodes, available RAM 90248 bytes (slot 0)
      Software reset code 0x4163 HFSR 0x00000000 CFSR 0x00000082 ICSR 0x0444a804 BFAR 0x2235040a SP 0x20417314 Task 0x4e49414d
      Stack: 00421347 004006da 61000000 00000000 ffffffff 20415c30 0000017c 2043bec6 00000000 2043bd4e 2043bc98 00000001 00000018 00000001 00000000 00000000 0045484d 00000001 20428540 00000001 00000000 00000000 2042b758
      Error status: 0
      Free file entries: 10
      SD card 0 not detected, interface speed: 37.5MBytes/sec
      SD card longest block write time: 0.0ms, max retries 0
      MCU temperature: min 35.4, current 35.5, max 36.0
      Supply voltage: min 23.4, current 23.5, max 23.5, under voltage events: 0, over voltage events: 0, power good: yes
      12V rail voltage: min 11.9, current 12.0, max 12.0, under voltage events: 0
      Driver 0: standstill, reads 5381, writes 14 timeouts 0, SG min/max 0/0
      Driver 1: standstill, reads 5382, writes 14 timeouts 0, SG min/max 0/0
      Driver 2: standstill, reads 5382, writes 14 timeouts 0, SG min/max 0/0
      Driver 3: standstill, reads 5383, writes 14 timeouts 0, SG min/max 0/0
      Driver 4: standstill, reads 5386, writes 11 timeouts 0, SG min/max 0/0
      Driver 5: standstill, reads 5384, writes 14 timeouts 0, SG min/max 0/0
      Date/time: 2020-02-26 17:55:30
      Slowest loop: 2.23ms; fastest: 0.08ms
      === Move ===
      Hiccups: 0(0), FreeDm: 375, MinFreeDm: 375, MaxWait: 0ms
      Bed compensation in use: none, comp offset 0.000
      === MainDDARing ===
      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
      === AuxDDARing ===
      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
      === Heat ===
      Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
      === GCodes ===
      Segments left: 0
      Stack records: 1 allocated, 0 in use
      Movement lock held by null
      http* is ready with "M122" in state(s) 0
      telnet is idle in state(s) 0
      file is idle in state(s) 0
      serial is idle in state(s) 0
      aux is idle in state(s) 0
      daemon* is idle in state(s) 0
      queue is idle in state(s) 0
      lcd is idle in state(s) 0
      spi is idle in state(s) 0
      autopause is idle in state(s) 0
      Code queue is empty.
      === Network ===
      Slowest loop: 0.46ms; fastest: 0.01ms
      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
      HTTP sessions: 0 of 8

      • Ethernet -
        State: 0
        Error counts: 0 0 0 0 0
        Socket states: 0 0 0 0 0 0 0 0
        === CAN ===
        Messages sent 852, longest wait 0ms for type 0
        === Linux interface ===
        State: 0, failed transfers: 0
        Last transfer: 13ms ago
        RX/TX seq numbers: 28973/6817
        SPI underruns 0, overruns 0
        Number of disconnects: 0
        Buffer RX/TX: 0/0-0
        === Duet Control Server ===
        Duet Control Server v1.2.4.0
        Code buffer space: 4096
        Configured SPI speed: 2000000 Hz
        Full transfers per second: 30.51
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      • dc42undefined
        dc42 administrators
        last edited by

        Please upgrade to 3.01-RC2 and see if that fixes the problem.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • Bridgierundefined
          Bridgier
          last edited by

          Same issue:

          M122
          

          === Diagnostics ===
          RepRapFirmware for Duet 3 MB6HC v0.6 or 1.0 version 3.01-RC2 running on Duet 3 MB6HC
          Board ID: 08DJM-956L2-G43S8-6J9DA-3SD6J-1V3QF
          Used output buffers: 1 of 40 (13 max)
          === RTOS ===
          Static ram: 153912
          Dynamic ram: 158500 of which 44 recycled
          Exception stack ram used: 216
          Never used ram: 80544
          Tasks: NETWORK(ready,1972) HEAT(blocked,1196) CanReceiv(suspended,3820) CanSender(suspended,1488) CanClock(blocked,1436) TMC(blocked,212) MAIN(running,4544) IDLE(ready,76)
          Owned mutexes:
          === Platform ===
          Last reset 00:05:31 ago, cause: software
          Last software reset at 2020-02-27 00:24, reason: Memory protection fault, spinning module GCodes, available RAM 80160 bytes (slot 1)
          Software reset code 0x4163 HFSR 0x00000000 CFSR 0x00000082 ICSR 0x0443a804 BFAR 0x171f0b9b SP 0x20417814 Task 0x4e49414d
          Stack: 00424583 0040110e 610d0000 00000000 00000000 00000000 00000000 00000000 ffffffff 2042e520 00000000
          Error status: 0
          Free file entries: 10
          SD card 0 not detected, interface speed: 37.5MBytes/sec
          SD card longest block write time: 0.0ms, max retries 0
          MCU temperature: min 35.1, current 35.4, max 35.4
          Supply voltage: min 23.6, current 23.7, max 23.7, under voltage events: 0, over voltage events: 0, power good: yes
          12V rail voltage: min 11.9, current 11.9, max 12.0, under voltage events: 0
          Driver 0: standstill, reads 5689, writes 0 timeouts 0, SG min/max not available
          Driver 1: standstill, reads 5689, writes 0 timeouts 0, SG min/max not available
          Driver 2: standstill, reads 5689, writes 0 timeouts 0, SG min/max not available
          Driver 3: standstill, reads 5689, writes 0 timeouts 0, SG min/max not available
          Driver 4: standstill, reads 5688, writes 0 timeouts 0, SG min/max not available
          Driver 5: standstill, reads 5689, writes 0 timeouts 0, SG min/max not available
          Date/time: 2020-02-27 00:30:09
          Slowest loop: 2.16ms; fastest: 0.13ms
          === Move ===
          Hiccups: 0(0), FreeDm: 375, MinFreeDm: 375, MaxWait: 0ms
          Bed compensation in use: none, comp offset 0.000
          === MainDDARing ===
          Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
          === AuxDDARing ===
          Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
          === Heat ===
          Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
          === GCodes ===
          Segments left: 0
          Movement lock held by null
          http* is ready with "M122" in state(s) 0
          telnet is idle in state(s) 0
          file is idle in state(s) 0
          serial is idle in state(s) 0
          aux is idle in state(s) 0
          daemon* is idle in state(s) 0
          queue is idle in state(s) 0
          lcd is idle in state(s) 0
          spi is idle in state(s) 0
          autopause is idle in state(s) 0
          Code queue is empty.
          === Network ===
          Slowest loop: 0.86ms; fastest: 0.01ms
          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
          HTTP sessions: 0 of 8

          • Ethernet -
            State: 0
            Error counts: 0 0 0 0 0
            Socket states: 0 0 0 0 0 0 0 0
            === CAN ===
            Messages sent 57, longest wait 0ms for type 0
            === Linux interface ===
            State: 0, failed transfers: 0
            Last transfer: 16ms ago
            RX/TX seq numbers: 7674/10552
            SPI underruns 0, overruns 0
            Number of disconnects: 0
            Buffer RX/TX: 0/0-0
            === Duet Control Server ===
            Duet Control Server v1.2.4.0
            Code buffer space: 4096
            Configured SPI speed: 2000000 Hz
            Full transfers per second: 31.73

          Not sure if it's in any way related, but M500 doesn't seem to want to save autotune results either, this is what the M500 writes to config-override.g:

          ; config-override.g file generated in response to M500 at 2020-02-27 00:43

          ; Heater model parameters
          M307 H0 A C D S V B0
          M307 H1 A C D S V B0
          ; Workplace coordinates

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          • Bridgierundefined
            Bridgier
            last edited by

            Could it have something to do with running off of the virtual sd card on the SBC, and not off of a dedicated card on the board itself?

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            • Bridgierundefined
              Bridgier
              last edited by

              Solved, or, no longer seeing the issue - I THINK it has something to do with the heater model which was coming in from config-override.g. I manually entered the correct model (because M500 wasn't saving anything other than empty values), forced the config-override to load on reboot, and... all my problems have gone away. (well, except for a inconsistent z-probe offset, but that's on me)

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              • dc42undefined
                dc42 administrators
                last edited by dc42

                Do you have a copy of the config.g and config-override.g that provoked the problem?

                Not saving the heater model parameters correctly is a known issue in Duet Software Framework.

                The software reset data in the M122 reports that you posted suggests that in both cases, it was trying to use an invalid tool object at the time.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                1 Reply Last reply Reply Quote 0
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