Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Motor phase may be disconnected

    Scheduled Pinned Locked Moved Unsolved
    Duet Hardware and wiring
    4
    13
    433
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Danalundefined
      Danal
      last edited by

      Then it is pretty clear that driver 1 is dead. That's fairly easy to work around with Duet configuration.

      Delta / Kossel printer fanatic

      1 Reply Last reply Reply Quote 0
      • A Former User?
        A Former User
        last edited by

        Just put P1 R-1 in your M569 command to supress the errors and use the other drivers if you only need the 4 (or replace it, there isn't a thermal pad under the qpf44 chips, but you'll still need some serious preheating to the board due to the heavy ground planes and 2oz copper).

        https://duet3d.dozuki.com/Wiki/Gcode#Section_M569_Set_motor_driver_direction_enable_polarity_and_step_pulse_timing

        1 Reply Last reply Reply Quote 0
        • dc42undefined
          dc42 administrators @Krohm Koala
          last edited by

          @Krohm-Koala said in Motor phase may be disconnected:

          Hi, i just got a duet wifi from a friend (it's an original), it always got the driver 1 not working. When trying to move it, i got the phase disconnected, for both move direction so i looked at the board, nothing seem wrong, i tested the continuity between all component, it seem fine, so, is the driver is dead ? Or it can be something else ?

          If it only ever reports that error on one phase, most likely it's a bad connection. Usually a bad crimp in the cable, but it could also be that one of the 4 pins of the motor connector on the Duet isn't properly soldered, or even that one of the pins on the chip isn't properly soldered (but this is rare).

          If it reports both phases disconnected, this may be because you are trying to move the motor too fast, given its inductance and the VIN voltage.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

          Krohm Koalaundefined 1 Reply Last reply Reply Quote 0
          • Krohm Koalaundefined
            Krohm Koala @dc42
            last edited by Krohm Koala

            @dc42 it report that both phases are disconnected, I checked the solder and they are great, the crips are good, i used a e3d factory cable with dupont end, it work perfectly on other drivers, at the same speed etc, i also tried to resolder chip pins as i can (not really well equip) everything seems fine 😕 maybe i'll try to recheck if everything is good...

            dc42undefined 1 Reply Last reply Reply Quote 0
            • dc42undefined
              dc42 administrators @Krohm Koala
              last edited by dc42

              @Krohm-Koala said in Motor phase may be disconnected:

              @dc42 it report that both phases are disconnected, I checked the solder and they are great, the crips are good, i used a e3d factory cable with dupont end, it work perfectly on other drivers, at the same speed etc, i also tried to resolder chip pins as i can (not really well equip) everything seems fine 😕 maybe i'll try to recheck if everything is good...

              Are you using the same M569 settings for that driver number as for the other one that works with the same motor?

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              Krohm Koalaundefined 1 Reply Last reply Reply Quote 0
              • Krohm Koalaundefined
                Krohm Koala @dc42
                last edited by

                @dc42 I used basically the same M569 command, i tried putting it on S0 or S1 nothing, i haven't put another parameter. Also i seen that, when i try to move the motor after an M84 for example, the motor seem to have a bit of signal, as it want to spin but can't

                dc42undefined 1 Reply Last reply Reply Quote 0
                • dc42undefined
                  dc42 administrators @Krohm Koala
                  last edited by dc42

                  @Krohm-Koala said in Motor phase may be disconnected:

                  @dc42 I used basically the same M569 command, i tried putting it on S0 or S1 nothing, i haven't put another parameter.

                  You can send M569 P0, M569 P1 etc. to report the settings of each driver. Use that to check that they are the same except perhaps for S0/S1.

                  Also i seen that, when i try to move the motor after an M84 for example, the motor seem to have a bit of signal, as it want to spin but can't

                  Do you mean that when you try to move the motor by hand it seems stiff, compared to other motors??

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  Krohm Koalaundefined 1 Reply Last reply Reply Quote 0
                  • Krohm Koalaundefined
                    Krohm Koala @dc42
                    last edited by

                    @dc42 So i tested when you give me, it reports exactly the same settings, and yes, whenever the motor is supposed to be powered or not, it's way stiffer than when other motors are not powered, but nothing change as it's supposed to be powered, just a little jerky movement (really little) but nothing else

                    dc42undefined 1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators @Krohm Koala
                      last edited by

                      @Krohm-Koala said in Motor phase may be disconnected:

                      @dc42 So i tested when you give me, it reports exactly the same settings, and yes, whenever the motor is supposed to be powered or not, it's way stiffer than when other motors are not powered, but nothing change as it's supposed to be powered, just a little jerky movement (really little) but nothing else

                      Thanks, it sounds like a faulty driver then. If your Duet is still under warranty, you can ask for it to be replaced.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      Krohm Koalaundefined 1 Reply Last reply Reply Quote 0
                      • Krohm Koalaundefined
                        Krohm Koala @dc42
                        last edited by

                        @dc42 not under warranty and got it from a friend, so i don't cause much of a problem for the use i'm going to do, but if i cant try something, i wanted to know if there's something, thanks for your time ! 🙂

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Unless otherwise noted, all forum content is licensed under CC-BY-SA