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    5V and 3.3V lights only turn on with USB power

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    • blizzard_33undefined
      blizzard_33
      last edited by

      There was another post before that appeared to cover my exact issue. On the Duet 2 Wifi, the 5V and 3.3V lights only turn on with USB power. The person that made the post said their issue was corrected by putting a fuse into an external device between the PSU and the Duet board. However, my PSU is directly connected to the Duet board. I have the internal 5V power jumper in place, and I did a continuity check the 7.5A fuse. Everything appears normal, but I am not getting the 5V and 3.3V from the PSU. I just received the board a couple days ago. I do not have anything plugged into it, so there should not be any possibility of a short. Do you have any recommendations or advice? I tried a different PSU just in case the other had issues.

      dc42undefined 1 Reply Last reply Reply Quote 0
      • A Former User?
        A Former User
        last edited by

        take a close look at the small black chip that is labeled U3
        bf645faa-7fd7-457e-922b-6935ec1d126e-image.png

        its responsoble for making 5v from Vin and should be the culprit if the fuse F3 is okay.

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        • blizzard_33undefined
          blizzard_33
          last edited by

          It doesn't appear damaged to me. The flash is hiding the white lettering but it says:

          "4403T
          1841
          103L"

          Is it possible it failed without showing a burn mark or anything?

          IMG_3397.jpg

          A Former User? 1 Reply Last reply Reply Quote 0
          • A Former User?
            A Former User @blizzard_33
            last edited by

            @blizzard_33 said in 5V and 3.3V lights only turn on with USB power:

            Is it possible it failed without showing a burn mark or anything?

            Anything is possible, the picture also shows the int_5v_en jumper is in place so it should work. Might look like there is some irregularities in the soldering of the chip, but I think you'll have to wait for the Duet people to take a look and decide what to do.

            4ff706c2-c755-4b0d-bd70-c43b1a3aee27-image.png

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            • blizzard_33undefined
              blizzard_33
              last edited by

              Gotcha. Thank you for your help and for the information!

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              • A Former User?
                A Former User
                last edited by

                Maybe tagging @dc42 helps; if hes not already on it behind the scenes.

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                • dc42undefined
                  dc42 administrators @blizzard_33
                  last edited by

                  @blizzard_33 said in 5V and 3.3V lights only turn on with USB power:

                  On the Duet 2 Wifi, the 5V and 3.3V lights only turn on with USB power.

                  Possible reasons:

                  1. I_5V_EN jumper not installed.
                  2. 15A VIN fuse blown. Check this by powering from both USB and VIN, connecting either via the network or by USB, sending M122 and checking the reported VIN voltage. It should report the VIN voltage correctly to within a few percent if the fuse is intact. If it reports a very low voltage, the fuse is probably blown (and the stepper drivers, extruder heaters and fans won't work either).
                  3. U3 or another component on the Duet blown. This normally qualifies for a warranty replacement.

                  HTH David

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • blizzard_33undefined
                    blizzard_33
                    last edited by blizzard_33

                    @dc42 This is what I get when I run M122 with the setup you mentioned. It looks like Vin is normal (~24V):

                    M122
                    === Diagnostics ===
                    RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05.1 running on Duet WiFi 1.02 or later
                    Board ID: 08DLM-996RU-N85T0-6J9F6-3SJ6J-KAVHR
                    Used output buffers: 1 of 24 (1 max)
                    === RTOS ===
                    Static ram: 25712
                    Dynamic ram: 92704 of which 0 recycled
                    Exception stack ram used: 312
                    Never used ram: 12344
                    Tasks: NETWORK(ready,1876) HEAT(blocked,1232) MAIN(running,4520) IDLE(ready,160)
                    Owned mutexes:
                    === Platform ===
                    Last reset 00:00:38 ago, cause: power up
                    Last software reset details not available
                    Error status: 0
                    Free file entries: 10
                    SD card 0 detected, interface speed: 20.0MBytes/sec
                    SD card longest block write time: 0.0ms, max retries 0
                    MCU temperature: min 22.2, current 25.9, max 26.0
                    Supply voltage: min 24.1, current 24.1, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
                    Driver 0: standstill, SG min/max not available
                    Driver 1: standstill, SG min/max not available
                    Driver 2: standstill, SG min/max not available
                    Driver 3: standstill, SG min/max not available
                    Driver 4: standstill, SG min/max not available
                    Date/time: 1970-01-01 00:00:00
                    Cache data hit count 58077191
                    Slowest loop: 0.21ms; fastest: 0.07ms
                    I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                    === Move ===
                    Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
                    Bed compensation in use: none, comp offset 0.000
                    === DDARing ===
                    Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                    === Heat ===
                    Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                    === GCodes ===
                    Segments left: 0
                    Stack records: 0 allocated, 0 in use
                    Movement lock held by null
                    http is idle in state(s) 0
                    telnet is idle in state(s) 0
                    file is idle in state(s) 0
                    serial is ready with "M122" in state(s) 0
                    aux is idle in state(s) 0
                    daemon is idle in state(s) 0
                    queue is idle in state(s) 0
                    autopause is idle in state(s) 0
                    Code queue is empty.
                    === Network ===
                    Slowest loop: 0.20ms; fastest: 0.00ms
                    Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                    HTTP sessions: 0 of 8

                    • WiFi -
                      Network state is disabled
                      WiFi module is disabled
                      Failed messages: pending 2779096485, notready 2779096485, noresp 2779096485
                      Socket states: 0 0 0 0 0 0 0 0
                      ok
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