I have killed my PanelDue

Mike_F · 6 Apr 2017, 16:11

Hi, I am trying to update the firmware for my 5" PanelDue. I have followed the instructions as far as pressing the erase button and then the reset button. However, I cannot find a Bossa Port. The one that shows up is; CraftBot 3D printer firmware loader. I am using Win10 and have tried writing to the command line with the suggested command but to no avail. I now have a 5" PanelDue that has a blank screen.

According to the instructions I should have the Bossa program as I have loaded the drivers for the DuetWiFi.

Can someone please help.

dc42 · 6 Apr 2017, 16:51

It sounds like you have an alternative driver provided by CraftBot assigned to that port. If your PC runs Windows, go to Device manager, do "Update driver", and choose "Select from a list of drivers on my PC". With luck you will find the Bossa Port driver in the list of compatible drivers.

Mike_F · 6 Apr 2017, 18:44

Hi David, I followed your instructions and now Bossa Port is now recognised. However, I still cannot upload the firmware. Opening the command prompt I get C:\Users\Mike Francies> after which I typed; bossa.exe -e -w -v -b C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin and hit 'Return' the command prompt returned: 'bossa.exe' is not recognised as an internal or external command, operable program or batch file.

So, what do I do now?

Nuffe · 6 Apr 2017, 19:38

Command line version is bossac, not bossa. If bossac is not in your path or c:\users\mike francies folder, go to that folder where you have installed it.

Mike_F · 4 Jun 2017, 21:20

I changed the bossa to bossac and got the same response. I don't understand what you mean about going to the folder where I installed it. If you are talking about the bossac program, it was installed with the drivers so I have no idea where it is.

I am finding that the instructions are assuming far more computer literacy than I am able to muster and trying to find my way around Git Hub is nigh on impossible!!

Nuffe · 6 Apr 2017, 21:27

Open resource manager / file explorer in your computer, select your c:\ (or some other if you suspect it was installed somewhere else) drive and search for bossac.exe. When windows have found it, use that path (it says for me c:\utils\bossa\bossac.exe). So in command prompt instead of saying bossac.exe, say c:\utils\bossa\bossac.exe (except use your own path). But I suspect you do not have bossa installed at all. The drivers and bossac program are different packages.

Bossa web page is here: http://www.shumatech.com/web/products/bossa
And bossa can be downloaded from here: https://github.com/shumatech/BOSSA/releases

Use bossac-1.7.0-mingw32.tar.gz for windows. It means that you'll need to install 7-zip or some other software which can unzip gunzip & tar files. I can share tomorrow bossac.exe for you directly, if needed.

Mike_F · 6 Apr 2017, 22:21

Right, a search of my computer results in nothing found so I must assume that Bossac.exe is not loaded when the drivers are, contrary to the instructions. So I followed your link to the github.com BOSSA releases and was totally bemused - none of the available links seemed to be applicable to win10. I saw linux and apple mentioned but not win.

Github is horrible to use if one is not computer savvy. I didn't know what to 'pull' or 'push', do I download source code or .tar.gz files, whatever they are?

I am beginning to wish I hadn't followed the recommendation to update all the firmware.

elmoret · 6 Apr 2017, 23:14

@Mike_F:

So I followed your link to the github.com BOSSA releases and was totally bemused - none of the available links seemed to be applicable to win10. I saw linux and apple mentioned but not win.

He mentioned which one to download:

@Nuffe:

Use bossac-1.7.0-mingw32.tar.gz for windows. It means that you'll need to install 7-zip or some other software which can unzip gunzip & tar files. I can share tomorrow bossac.exe for you directly, if needed.

Mike_F · 6 Apr 2017, 23:40

Apologies - guilty of not reading and fully understanding! Although, on the github site, it does not say implicitly it is for windows. I need the 123 and abc !

Thanks, I'll report back tomorrow.

Mike_F · 7 Apr 2017, 00:02

I have downloaded and unzipped bossac.exe but I am obviously still doing something wrong. I have typed in: C:\Users\Mike Francies\Mike's Work\3d Printing\bossac-1.7.0\bossac.exe -e -w -v -b C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin and all I get out is that 'C:\Users\Mike' is not recognised as an internal or external command, operable program or batch file.

C:\Users\Mike Francies\Mike's Work\3d Printing\bossac-1.7.0\bossac.exe is where bossac.exe resides.
C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin is where the firmware file is.

Updating the DuetWiFi was a doddle but the PanelDue is proving awkward and frustrating.

elmoret · 7 Apr 2017, 00:21

You need quotes around that path, because it has a space in it. Try this:

C:\Users\Mike Francies\Mike's Work\3d Printing\bossac-1.7.0\bossac.exe -e -w -v -b "C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin"

Alternatively you could just put bossac and the .bin file in the same directory.

dc42 · 7 Apr 2017, 05:51

He needs quotes around the command path too:

"C:\Users\Mike Francies\Mike's Work\3d Printing\bossac-1.7.0\bossac.exe" -e -w -v -b "C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin"

Phytone3d · 7 Apr 2017, 06:27

I found it easier to just drop the firmware in the directory where bossac is, navigate to that directory in the cmd line and then type the code to run.

Mike_F · 7 Apr 2017, 06:47

That did it - brilliant, all up and running again. Thanks everyone for your patience. Things mechanical, not a problem but the intricacies of programming syntax is best left to those who understand these things.

I will make a note for future reference.

Thanks again,

Mike