Problem with networking and DWC
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it looks like you have had the Duet Ethernet connect directly to you laptop by a network cable and both configured with 192.168.1.x IP addresses?
I've tested both ways, i.e. single cable between the computer and board, and also both of them connected to LAN ports on a router. No difference in behavior seen.
When I power up the board and send commands M552, M553, and M554, it tells me these things:
Network is enabled, IP address is 192.168.1.14
Subnet mask is 255.255.255.0, Gateway is 192.168.1.254
That just upon powered up the board. It has those settings because of lines in config.g Ping does not work.M552 S0 (to disable the network)
then
M552 P192.168.1.14 S1 (to enable the network and set a fixed IP)OK, I followed those steps exactly, still no response to ping even though the network status lights next to the RJ45 network connection jacks both on the computer and on the board look as they should.
If that does not work then please use this thread as a warranty replacement authorisation.
At this point, do you think I should be attempting to RMA the whole thing, or just the ethernet daughter board. If networking was the only issue, I'd perhaps lean towards just the daughter board, but I also have the firmware upgrade issue.
As for that, due to the fact I'm new to this device, I leave more room for sure that I'm just not doing something right. Some very helpful folks here did point me with explicit links to the files needed, and reviewed the command to be given, but it always comes back reporting firmware as 2.03, not 2.05.1 as hoped.
Of course, I'd really like to get all the way to the latest current stable release of firmware. Is there any way that I could lay my hands on a board that's already in that state? If not, I'll keep trying to get there.
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@bjackson said in Problem with networking and DWC:
I leave more room for sure that I'm just not doing something right.
if you're up for using something teamviewer, anydesk, chrome remote desktop, vnc etc to your computer that is both online and directly connected to the duet with ethernet and usb I'm sure myself or someone else could take a quick look to rule out that
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@bjackson - Tim here, from Filastruder. You've been through enough troubleshooting - send the board to the address on our website's contact page, along with your original order number, and we'll troubleshoot it and either upgrade it and send it back to you, or replace it (with updated firmware) as needed.
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I'd be happy to try that first. If we don't prevail, then I will send the board to Tim Elmore at Filastruder, as he offers.
We can use any sort of remote desktop assistance tool that you like. The machine in question has Windows 10 Pro installed, so that means "Quick Assist" (which I believe is Microsoft's own replacement for what used to be called "Remote Assistance") is built in, and I have used that a few times. Then of course there are things like Team Viewer, realVNC, and so on. Honestly, it's whatever tool you prefer that I will use.
I will just quickly restore the setup to one where the router is involved so everything has Internet access.
I am in Oklahoma, thus on central daylight time. What sort of time and day did you have in mind?
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@bjackson I'm sorry I missed this earlier; and I'm affraid I won't be near a computer before Monday. Sounds like Tim will sort you out if no-one else can help you though. Best of luck!
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If you are still willing to take a look at the issue, I will make myself available on Monday whenever you would like. If we don't manage to figure it out pretty quickly, then of course I will send the boards back to Tim for review.
Do you have any idea of what time of the day would probably be most convenient for you. I can shuffle things around as needed. Your profile suggests that you are about 7 hours ahead of my time zone.
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@bjackson said in Problem with networking and DWC:
Put the card back, powered up, ran M997 S0:1
Try just M997 without any parameters.
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I did just try M997 with no paramaters, but the result was the same. Like before, it reports the USB interface will be shut down for the upgrade. When I connect back to the board later, it's still at 2.03.
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I think at this point it's best to just take Tim up on his offer and ship it back to Filastruder for some testing and possible replacement.
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Closing the loop on this: Board received, managed to update the firmware via bossac, but the board drops USB connection when trying to do network commands like M552 S0/S1. Warranty exchange in progress.
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@elmoret Thanks!
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This has been great support from Tim and Filastruder. When I get a board back here, I will restart this project and move closer to the goal of having a FolgerTech FT-5, R2 running with Duet controls.
I still may have a question or two down the line as I'm still pretty new to 3D printing, and the building of customized hardware configurations for such printers.
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I wanted to post an update since I have of course received the replacement Duet2Ethernet board and I've been working with it extensively.
I have installed it in the FolgerTech FT5 printer and hooked it up to all the hardware that I have. In this case, that's the X,Y, & Z motors, the extruder (I have only one, and it's the stock unit that came in the kit).
I've got the stock bed heater, the extruder heater, the stock thermistors, and the fan that cools the extruder. I also have added a BLTouch probe. I don't have any other fans such as a part cooler, at least not yet.
The board is running everything properly, so it seems. I can do auto bed leveling, and I can run test prints, but there are issues with the prints that I'm going to ask about in this forum, but I'll start another thread elsewhere.
Thanks again for the warranty support. It's good to have a board and PanelDue that seem to be working as designed.
