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    Can't use BOSSA to update and fix Duet3 board

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    • ahwitmerundefined
      ahwitmer
      last edited by

      For me it now works!

      Used another cable to another surface tablet on a docking station, and it worked!

      Don't know if it is the cable or the docking station. But I'm happy to see it work!
      Interestig to see that when the printer is switched off but connected to the surface, the genuine BL touch lights up.

      Thanks for the support,

      Harald

      CoreXYUV

      1 Reply Last reply Reply Quote 1
      • ahwitmerundefined
        ahwitmer
        last edited by

        One thing, it updated correctly, verification was positive.
        After restart however, the RPI still mentions:
        "Failed to connect to Duet3"
        "DCS is unavailable"

        I restarted the system, no change
        Surface disconnected and restarted, no change
        reset the Duet3, no change
        Connecting surface, Duet recognised but Bossa verify does not work.
        repeated the erasing and updating, still the same problem

        Set-up
        Installed bin: 3.2 beta 2 (Duet3Firmware_MB6HC)
        3D printer: Duet 3 and 3 expansion boards 3HC (Januari 2019)
        RPI 4 Model B - 4GB

        CoreXYUV

        Phaedruxundefined A Former User? 2 Replies Last reply Reply Quote 0
        • Phaedruxundefined
          Phaedrux Moderator @ahwitmer
          last edited by Phaedrux

          @ahwitmer Try reflashing your pi with a fresh DuetPi image.

          https://duet3d.dozuki.com/Wiki/SBC_Setup_for_Duet_3?revisionid=HEAD#Section_Step_1_Flash_the_image_file

          And then since you've got a beta on the board you'd have to add the unstable update repository on the pi.

          https://duet3d.dozuki.com/Wiki/Getting_Started_With_Duet_3#Section_Software_Installation

          That is, of course, assuming you intend to do beta testing. If you want to stick to the stable branch you'd want to stick with 3.1.1

          Z-Bot CoreXY Build | Thingiverse Profile

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          • A Former User?
            A Former User @ahwitmer
            last edited by

            @ahwitmer said in Can't use BOSSA to update and fix Duet3 board:

            Duet recognised but Bossa verify does not work.
            repeated the erasing and updating, still the same problem

            is the erase jumper still in place? and what does the board identify as - duet or bossa on device manager?

            ahwitmerundefined 2 Replies Last reply Reply Quote 1
            • ahwitmerundefined
              ahwitmer @A Former User
              last edited by

              @bearer The erase jumper has been removed after erasing. After erasing and removing the jumper, my Bossa program says nothing at all. My laptop confirms to see Duet3 after connecting cable again. I can choose a com port. The com port only appears when the laptop is connected via the PI. When updating it shows the prgress monitor from 0 to 100%. When performing the verify it confirms successfull update. I switch off the printer, disconnect the cable and restart the printer. After this it says not to be able to connect to the Duet3. Resetting or restarting has no effect.
              Then trying to perform a verify with bossa again after connecting laptop. Verification is not possible

              CoreXYUV

              A Former User? ahwitmerundefined 2 Replies Last reply Reply Quote 0
              • A Former User?
                A Former User @ahwitmer
                last edited by

                @ahwitmer said in Can't use BOSSA to update and fix Duet3 board:

                My laptop confirms to see Duet3 after connecting cable again

                as what? a duet or a bossa port?

                ahwitmerundefined 1 Reply Last reply Reply Quote 0
                • ahwitmerundefined
                  ahwitmer @A Former User
                  last edited by

                  @bearer no just as Duet (from the tasktray), the Bosa program does not say anything. The program has only a com port available when plugged in.

                  CoreXYUV

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                  • ahwitmerundefined
                    ahwitmer @A Former User
                    last edited by

                    @bearer @Phaedrux
                    I thought to take the latest version not necessarily Beta testing the firmware.
                    I will use to the stable version 3.1.1. I will try that one first. If that does not work I will take the reflash of the pi sd

                    CoreXYUV

                    1 Reply Last reply Reply Quote 0
                    • ahwitmerundefined
                      ahwitmer @ahwitmer
                      last edited by

                      @Phaedrux @bearer
                      First trial, version 3.1.1 downloaded
                      Jumper on duet3
                      switch printer on
                      after starting up, switch printer off
                      jumper removed and switch off
                      Printer switched on, wait for startup
                      connect laptop to printer via duet3 USB connection
                      Bosa makes com 4 available
                      Checked: Erase all, boot to flash and lock
                      Update 711 pages, verify okay
                      switch off, disconnect laptop
                      switch on, "failed to connect Duet3"

                      I will now download the alternative duet pi image to the pi sd card.

                      CoreXYUV

                      Phaedruxundefined 1 Reply Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator @ahwitmer
                        last edited by

                        @ahwitmer Are you powering the duet and Pi separately?

                        Z-Bot CoreXY Build | Thingiverse Profile

                        ahwitmerundefined 2 Replies Last reply Reply Quote 0
                        • ahwitmerundefined
                          ahwitmer @Phaedrux
                          last edited by

                          @Phaedrux @bearer
                          It finally worked !
                          Updating the Pi sd card to the latest version, finally did it. It is connected to the duet3 again, great!

                          Also surprisingly this time my pi asked me to update the firmware something it did not do before. So now I upgraded the Duet3 to version 3.1.1 and updated the RPi too.

                          Now updating firmware of the three expansion boards

                          Thanks for the help

                          CoreXYUV

                          1 Reply Last reply Reply Quote 1
                          • ahwitmerundefined
                            ahwitmer @Phaedrux
                            last edited by

                            @Phaedrux No the RPi is powered via the duet card. I have a separate power available but until now, it was not necessary to use it.

                            Ultimately for the problems I encountered it is not an issue!

                            CoreXYUV

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