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    Duet Wifi Motors wont work after update to RRF3

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    • fcwiltundefined
      fcwilt
      last edited by

      Hi,

      One thing you may find helpful is to execute from the DWC console M98 P"config.g".

      This will display any status messages of interest including error messages that you won't see during power on.

      Also what firmware version are you running?

      Frederick

      Printers: a E3D MS/TC setup and a RatRig Hybrid. Using Duet 3 hardware running 3.4.6

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      • AndiG85undefined
        AndiG85
        last edited by

        Hi Frederick,

        thank you for this hint. I'm currently running RRF 3.2.2 but I upgraded to 3.0 first

        Andi

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        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          @AndiG85 said in Duet Wifi Motors wont work after update to RRF3:

          Warning: motor phase A may be disconnected reported by driver(s) 0 1
          Warning: motor phase B may be disconnected reported by driver(s) 0 1

          Well that error would indicate that there may be a bad connection on drivers 0 and 1. So double check your wiring.

          As a quick test you could connect the motors from another axis, like 2 of the Z motors to X and Y and see if it gives the same error. If it does, that may mean the problem is with the driver itself.

          Can you also provide the results of sending M122?

          Were you up and running before updating to RRF3?

          Z-Bot CoreXY Build | Thingiverse Profile

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          • AndiG85undefined
            AndiG85
            last edited by

            Before the update it was running just fine on 2.05
            I didn't touch anything of the wiring at all
            I just tried to plug in 2 of the z-motos into X and Y but the problem remains the same.
            M122.txt

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            • AndiG85undefined
              AndiG85
              last edited by

              4.3.2021, 07:04:53 Warning: motor phase A may be disconnected reported by driver(s) 0 1
              Warning: motor phase B may be disconnected reported by driver(s) 0 1
              4.3.2021, 07:04:49 Warning: motor phase A may be disconnected reported by driver(s) 0 1
              Warning: motor phase B may be disconnected reported by driver(s) 0 1
              4.3.2021, 07:04:45 Warning: motor phase A may be disconnected reported by driver(s) 0 1
              Warning: motor phase B may be disconnected reported by driver(s) 0 1
              4.3.2021, 07:04:41 M122
              === Diagnostics ===
              RepRapFirmware for Duet 2 WiFi/Ethernet version 3.2.2 running on Duet WiFi 1.02 or later + DueX5
              Board ID: 08DJM-9178L-L4MSN-6JKF4-3SJ6Q-1932R
              Used output buffers: 1 of 24 (24 max)
              === RTOS ===
              Static ram: 23460
              Dynamic ram: 74488 of which 60 recycled
              Never used RAM 14072, free system stack 119 words
              Tasks: NETWORK(ready,180) HEAT(blocked,308) DUEX(blocked,31) MAIN(running,451) IDLE(ready,20)
              Owned mutexes: WiFi(NETWORK)
              === Platform ===
              Last reset 00:00:31 ago, cause: power up
              Last software reset at 2021-03-03 21:49, reason: User, GCodes spinning, available RAM 13996, slot 1
              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
              Error status: 0x00
              Aux0 errors 0,0,0
              MCU temperature: min 28.2, current 29.1, max 29.2
              Supply voltage: min 24.0, current 24.2, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
              Driver 0: position 0, open-load-A, open-load-B, SG min/max not available
              Driver 1: position 0, ok, SG min/max not available
              Driver 2: position 2000, temperature-shutdown! short-to-ground, standstill, SG min/max not available
              Driver 3: position 0, standstill, SG min/max not available
              Driver 4: position 0, temperature-shutdown! short-to-ground, standstill, SG min/max not available
              Driver 5: position 0, standstill, SG min/max not available
              Driver 6: position 0, standstill, SG min/max not available
              Driver 7: position 0, standstill, SG min/max not available
              Driver 8: position 0, standstill, SG min/max not available
              Driver 9: position 0, temperature-shutdown! short-to-ground, standstill, SG min/max not available
              Driver 10: position 0
              Driver 11: position 0
              Date/time: 2021-03-04 07:04:41
              Cache data hit count 22518687
              Slowest loop: 13.92ms; fastest: 0.29ms
              I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
              === Storage ===
              Free file entries: 9
              SD card 0 detected, interface speed: 20.0MBytes/sec
              SD card longest read time 2.4ms, write time 0.0ms, max retries 0
              === Move ===
              DMs created 83, maxWait 25368ms, bed compensation in use: none, comp offset 0.000
              === MainDDARing ===
              Scheduled moves 2, completed moves 1, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state 3
              === AuxDDARing ===
              Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
              === Heat ===
              Bed heaters = 0 -1 -1 -1, chamberHeaters = 2 -1 -1 -1
              Heater 1 is on, I-accum = 0.0
              === GCodes ===
              Segments left: 0
              Movement lock held by HTTP
              HTTP is idle in state(s) 1 8, running macro
              Telnet is idle in state(s) 0
              File is idle in state(s) 0
              USB is idle in state(s) 0
              Aux is idle in state(s) 0
              Trigger is idle in state(s) 0
              Queue is idle in state(s) 0
              LCD is idle in state(s) 0
              Daemon is idle in state(s) 0
              Autopause is idle in state(s) 0
              Code queue is empty.
              === Network ===
              Slowest loop: 201.99ms; fastest: 0.09ms
              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
              HTTP sessions: 1 of 8

              • WiFi -
                Network state is active
                WiFi module is connected to access point
                Failed messages: pending 0, notready 0, noresp 1
                WiFi firmware version 1.23
                WiFi MAC address c8:2b:96:00:73:b7
                WiFi Vcc 3.38, reset reason Power up
                WiFi flash size 4194304, free heap 25272
                WiFi IP address 192.168.1.62
                WiFi signal strength -51dBm, mode none, reconnections 0, sleep mode modem
                Clock register ffffffff
                Socket states: 0 0 0 0 0 0 0 0
                === DueX ===
                Read count 0, 0.00 reads/min
              Phaedruxundefined 1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator @AndiG85
                last edited by

                @AndiG85 said in Duet Wifi Motors wont work after update to RRF3:

                Driver 0: position 0, open-load-A, open-load-B, SG min/max not available
                Driver 1: position 0, ok, SG min/max not available
                Driver 2: position 2000, temperature-shutdown! short-to-ground, standstill, SG min/max not available
                Driver 3: position 0, standstill, SG min/max not available
                Driver 4: position 0, temperature-shutdown! short-to-ground, standstill, SG min/max not available
                Driver 5: position 0, standstill, SG min/max not available
                Driver 6: position 0, standstill, SG min/max not available
                Driver 7: position 0, standstill, SG min/max not available
                Driver 8: position 0, standstill, SG min/max not available
                Driver 9: position 0, temperature-shutdown! short-to-ground, standstill, SG min/max not available

                Well that's a pretty good range of errors in there. If you're really sure it has nothing to do with wiring and nothing other than the firmware update has happened you could simply try to revert back to the previous firmware version.

                If you still have access to DWC. Upload the zip file for 2.05.1 in the system tab. Don't extract it first. Reboot after. Use M115 to verify the firmware has been applied.

                https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/Duet2Firmware-2.05.1.zip

                If you still have your config.g from RRF2 you can upload that as well.

                If the errors are now resolved that would be an interesting result. You could then try updating to 3.0 and then 3.2.2 again by uploading those zip files in the same way and see what happens.

                https://github.com/Duet3D/RepRapFirmware/releases/download/3.0/Duet2and3Firmware-3.0.zip

                https://github.com/Duet3D/RepRapFirmware/releases/download/3.2.2/Duet2and3Firmware-3.2.2.zip

                Z-Bot CoreXY Build | Thingiverse Profile

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                • AndiG85undefined
                  AndiG85
                  last edited by

                  Ok..
                  I went back to 2.05 and everything was fine again.
                  I updated to 3.0 and now it works.
                  It is the same config file.

                  Thank You very much for your help 🙂

                  Andi

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    Did you update to 3.2.2 as well?

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • Kaot93undefined
                      Kaot93
                      last edited by

                      Hello Everyone,

                      are there any news on this topic?

                      I have the exact same problem with my duet 2 with CustomDuex attached, and I'm getting the same errors regarding the steppermotors.

                      Everything works fine with 2.05. After editing the Config.g for the new conditions of RRF3 it works with 3.0 aswell. But everything after 3.0 doesn't work.

                      Best regards,
                      Basti

                      dc42undefined Phaedruxundefined 2 Replies Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @Kaot93
                        last edited by

                        @kaot93 please explain exactly what you mean by "same errors" and "doesn't work", and post your config.g file.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • Phaedruxundefined
                          Phaedrux Moderator @Kaot93
                          last edited by

                          @kaot93 said in Duet Wifi Motors wont work after update to RRF3:

                          CustomDuex

                          What is customduex?

                          Z-Bot CoreXY Build | Thingiverse Profile

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