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    Cant Connect to Duet3 6HC

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    Firmware installation
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    • Phaedruxundefined
      Phaedrux Moderator @LordofCheese
      last edited by

      @lordofcheese said in Cant Connect to Duet3 6HC:

      I tried it with your manual but Windows don't recognise the board. "Error reading device". So no Com-Port is available...

      Did you place the erase jumper to clear the firmware and then remove it to make it available for flashing?

      Z-Bot CoreXY Build | Thingiverse Profile

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      • LordofCheeseundefined
        LordofCheese @Phaedrux
        last edited by

        @phaedrux
        Yes. But this didn't work.

        The 5V LED is Red, the 2.3V LED is green, die LED namens "Status" is glowing red (mich darker than all the others) and the USB LED is Red.

        Today another PC, same procedure. "Unknown USB-Device (Error when requesting a device description)"

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        • Phaedruxundefined
          Phaedrux Moderator @LordofCheese
          last edited by

          @lordofcheese said in Cant Connect to Duet3 6HC:

          The board started and everything was ok so far.

          How much was working originally?

          Z-Bot CoreXY Build | Thingiverse Profile

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          • LordofCheeseundefined
            LordofCheese @Phaedrux
            last edited by

            @phaedrux
            Pi was successfully connected to the board. I was able to see the settings and tabs...
            That's all...
            A fast death

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              If you connect the Duet to the Pi via USB only, are you able to try flashing it there via BOSSAC command line?

              It is also possible to use the command line version (bossac) with this command line (replace COMxx by the correct COM port number and DuetFirmware.bin by the correct bin file name):
              bossac --port=COMxx -b -U -e -w -v path\DuetFirmware.bin -R

              Z-Bot CoreXY Build | Thingiverse Profile

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              • LordofCheeseundefined
                LordofCheese
                last edited by

                @phaedrux
                You are genius.

                For the PI, it was no problem to flash the board. It's running now. You have rescued me!
                Big thanks!

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                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  The Duet 3 6HC USB chip is very particular about it's USB speed when the firmware has been erased. Seems to be more of an issue with windows.

                  Z-Bot CoreXY Build | Thingiverse Profile

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                  • LordofCheeseundefined
                    LordofCheese @Phaedrux
                    last edited by

                    @phaedrux
                    Maybe. I tried 4 different Laptops. Maybe something with a Windows configuration.

                    Lessons Learned: better do it with the PI

                    dc42undefined 1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators @LordofCheese
                      last edited by

                      @lordofcheese the cable is important too. I find that the USB extension cable that works with all my other boards won't work with the 6HC. It's because Microchip uses USB high speed mode in the bootloader of the SAME70 chip - I've no idea why they did that.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        I can recommend these cables from monoprice.

                        https://www.monoprice.com/product?p_id=5456

                        If you search for the name of it in your local amazon you can probably find them there too.

                        https://www.amazon.ca/s?k=Monoprice+USB-A+to+Micro+B+2.0+Cable+-+5-Pin%2C+28%2F24AWG%2C+Gold+Plated%2C+Black%2C+1.5ft&ref=nb_sb_noss

                        Z-Bot CoreXY Build | Thingiverse Profile

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