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Incompatible Firmware

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  • undefined
    Xavier
    last edited by 6 Feb 2022, 13:07

    Hello,

    I had to do a clean install on a new SD card, I previously had the Duet3 working with a Pi 4B absolutely fine, however now in DWC it stays at "Status: Starting", doesn't seem to detect my config, probably because it is not starting correctly, and in the diagnostics it looks like I have an incompatible firmware, I have tried updating everything as per the documentation, Pi should be updated fine using the latest DuetPi and then updated just in case, the duet firmware shouldn't have changed, as it was working previously, though I ran the update on that too. What am I missing?

    I get this on startup:
    Warning: Incompatible firmware, please upgrade as soon as possible
    Connection interrupted, attempting to reconnect...
    DCS has been stopped

    1 Reply Last reply Reply Quote 0
    • undefined
      Xavier
      last edited by 6 Feb 2022, 13:09

      Diagnostics below:

      FIRMWARE_NAME: RepRapFirmware for Duet 3 MB6HC v0.6 or 1.0 FIRMWARE_VERSION: 3.0 ELECTRONICS: Duet 3 MB6HC FIRMWARE_DATE: 2020-01-03b3

      M122
      === Diagnostics ===
      RepRapFirmware for Duet 3 MB6HC v0.6 or 1.0 version 3.0 running on Duet 3 MB6HC
      Board ID: 08DJM-956L2-G43S8-6J9F0-3SN6Q-9U0YG
      Used output buffers: 1 of 32 (4 max)

      (can't show the rest or it flags the message as spam 🙄 )

      undefined undefined 2 Replies Last reply 6 Feb 2022, 13:39 Reply Quote 0
      • undefined
        chrishamm administrators @Xavier
        last edited by 6 Feb 2022, 13:39

        @xavier Try to run M997 from the G-code console to upgrade to the matching firmware. If it doesn't work, try pressing the reset button on the Duet when the board is in "Starting" state.

        Duet software engineer

        undefined 1 Reply Last reply 7 Feb 2022, 18:38 Reply Quote 0
        • undefined
          jay_s_uk @Xavier
          last edited by 6 Feb 2022, 13:40

          @xavier that's an old firmware. I suggest updating the firmware. That's probably why it doesn't work.
          You may need to use bossa with it being an old build. But try the normal methods first (although you won't be able to do it through DWC with an SBC)

          Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

          undefined 1 Reply Last reply 7 Feb 2022, 18:37 Reply Quote 0
          • undefined
            Xavier @jay_s_uk
            last edited by 7 Feb 2022, 18:37

            @jay_s_uk the firmware was updated back in the day as it was one of the early cards. Odd that it would now be out of date, maybe it was reset somehow? The commands don't work so maybe I need to do it manually again...?

            Cheers,
            Xavier

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            • undefined
              Xavier @chrishamm
              last edited by 7 Feb 2022, 18:38

              @chrishamm pressing the button while it is on?

              Thanks for the help!
              Xavier

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