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    Unresponsive DWC and PanelDue for Duet 2 Ethernet

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    Duet Hardware and wiring
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    • iff7378undefined
      iff7378
      last edited by

      We were adjusting the Z-offset value for the BLTouch probe in the config file when upon rebooting the mainboard the PanelDue went blank and DWC would not connect. I can connect through pronterface but the Duet will not respond to a ping and the PanelDue is just black (backlight is on).

      I have tried the following so far:
      Verified the SD card using M122 and M39 and M122 P104 S10. All worked fine.
      I checked the diag LED, it comes on for about 0.5 seconds as expected and goes off. All voltage LEDs are lit as well.

      I think I've exhausted all of the troubleshooting steps I found on the wiki. Any ideas?

      Thank you,
      Ian

      infiniteloopundefined 1 Reply Last reply Reply Quote 0
      • infiniteloopundefined
        infiniteloop @iff7378
        last edited by infiniteloop

        @iff7378

        I think I've exhausted all of the troubleshooting steps I found on the wiki.

        Certainly not 😊

        The wiki is outdated, use the Duet3D Documentation instead. There, in the chapter Installing and Updating Firmware, you'll find two fallback procedures to follow: did you try these already?

        EDIT: before you try the above, check your SD card: does it contain the file config.g in the /sys/ directory? If not, create one on your PC - hopefully, you have a backup of the card's content?

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        • iff7378undefined
          iff7378
          last edited by

          It looks like the SD card managed to corrupt itself. We managed to recover most of the data on it but had to recreate the config.g file.

          Lesson learned to keep good backups and perhaps the SD card is due for replacement.

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