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    Blank page from Duet Web Control

    Scheduled Pinned Locked Moved Solved
    Duet Web Control
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    • k3lagundefined
      k3lag
      last edited by k3lag

      My printer has been working fine for months but suddenly Duet Web Control is just serving up a blank page.

      I can ping the printer and I can print to it from Prusa Slicer but DWC won't come up.

      I have tried it from multiple browsers and multiple computers.

      The top of page banner says "Duet Web Control" so it's getting something.

      I have tried rebooting the printer and it makes no difference.

      Safari's developer mode is showing this:
      Screenshot 2023-02-20 at 3.54.55 PM.png

      chrishammundefined 1 Reply Last reply Reply Quote 0
      • chrishammundefined
        chrishamm administrators @k3lag
        last edited by

        @k3lag I suspect you're operating your printer in standalone mode, so I suggest you turn off your printer, take out the microSD card, and overwrite the files in /www with the files from DWC. If you aren't already on v3.4.5, it may be a good idea to upgrade the firmware as well.

        Duet software engineer

        k3lagundefined 1 Reply Last reply Reply Quote 0
        • k3lagundefined
          k3lag @chrishamm
          last edited by

          @chrishamm You are correct regarding stand alone mode. It is a Duet2 Wifi. I'm not positive what version it's currently running but it's reasonably up to date.

          I'll give your suggestion a try in a bit and report back. It's probably beyond time to do a backup and maybe switch to a new card anyway. I've been using this card since this Duet2 was new over 2 1/2 years ago.

          k3lagundefined 1 Reply Last reply Reply Quote 0
          • k3lagundefined
            k3lag @k3lag
            last edited by

            @chrishamm That fixed it. SD Card failed. Fortunately I was able to get all the critical stuff off of it.

            That is a good reminder to back it up more often.

            It's running 3.4.2 but I'll upgrade it shortly.

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            • k3lagundefined k3lag has marked this topic as solved
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