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    Duet crash when refreshing WebGUI

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    • krzakuundefined
      krzaku
      last edited by

      I managed to crash it again by refreshing the WebGUI repeatedly while the printer was in simulation mode and "printing a file" (not sure if the simulation mode is connected to the crash in any way). Here's the log data you requested David:

      Last reset 00:00:19 ago, cause: software
      Last software reset reason: User, spinning module Network, available RAM 3224 bytes (slot 0)
      Software reset code 0x5001, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0440f80f, BFAR 0xe000ed38, SP 0x2001f9b4
      Stack: 00434fcb 00008096 ffffffe9 00051051 00081111 40080000 00008096 00000000 0042fceb 004338b0 61000200 000000d1 00000000 00000000 00000000 00000000 00000000 4c5693a5
      Error status: 0
      
      

      Full log: https://pastebin.com/LfV4e6qe

      On a side note, it would be a good idea for the firmware to run M122 on it's own every time it is turned on, and if it detects an abnormal reset then it would output the M122 data (or whatever else you would need when debugging) to the SD card.

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      • krzakuundefined
        krzaku
        last edited by

        I got another crash, this time I wasn't playing with the WebGUI. I restarted the printer, and it crashed right after it booted with this error in M122:

        Last reset 00:00:15 ago, cause: software
        Last software reset reason: User, spinning module Network, available RAM 7440 bytes (slot 2)
        Software reset code 0x5001, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0040080f, BFAR 0xe000ed38, SP 0x2001f9b4
        Stack: 00434fcb 00008196 ffffffe9 00051051 00081111 40080000 00008196 00000000 0042fceb 004338a2 21000200 00000000 00000000 00000000 00000000 00000000 00000000 00000000
        Error status: 0
        
        

        Any ideas @dc42?

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        • dc42undefined
          dc42 administrators
          last edited by

          Please try with firmware 1.19.2 (both DuetWiFiFirmware and DuetWiFiServer), or alternatively with the 1.20beta1 firmware that I expect to release tomorrow.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • krzakuundefined
            krzaku
            last edited by

            As 1.20beta1 is still not available, I have tried 1.20alpha7. It's still crashing, here's the log:

            Last reset 00:00:31 ago, cause: software
            Last software reset reason: Stuck in spin loop, spinning module Network, available RAM 7272 bytes (slot 3)
            Software reset code 0x4041, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0040080f, BFAR 0xe000ed38, SP 0x2001f9bc
            Stack: 004269e1 00008096 004358e3 00008096 ffffffe9 00001000 00081111 40080000 00008096 20002c30 004306d3 0043426e 41030200 476a6000 430c7168 3edb6db7 b7b4d800 3e178897
            Error status: 0
            
            
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            • krzakuundefined
              krzaku
              last edited by

              David, are there any news on this?

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              • dc42undefined
                dc42 administrators
                last edited by

                I'm sorry for the delay in responding. I read your messages on a portable device, so it wasn't easy to flag them for looking into.

                The status report shows that it spent too long in the spin loop in the Network module, so the software watchdog timed it out. Do you have the USB port connected to anything?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • krzakuundefined
                  krzaku
                  last edited by

                  No, I never used the USB port.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    I am putting some more debug into the next 1.20 beta release to help pin this down. I have tried to reproduce it, without success.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • krzakuundefined
                      krzaku
                      last edited by

                      Thanks, will try it and report back.

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                      • krzakuundefined
                        krzaku
                        last edited by

                        I've been away from 3d printing for a while, I've just come back and I tried reproducing this bug again, and it's still there. Although I can't see any additional debug info you're talking about in the M122 output: https://pastebin.com/9GYuUWFF

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          Thanks for your report. The critical part of the pastebin report is:

                          [[language]]
                          RepRapFirmware for Duet WiFi version 1.20RC1 running on Duet WiFi 1.0
                          ...
                          Last reset 00:00:16 ago, cause: software
                          Last software reset reason: Stuck in spin loop, spinning module Network, available RAM 7944 bytes (slot 0)
                          Software reset code 0x4041, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0441f80f, BFAR 0xe000ed38, SP 0x2001f92c
                          Stack: 0042c809 00008196 0043bffb 00008196 ffffffe9 00001000 00081111 40080000 00008196 20002dfc 00436fff 0043a914 610f0200 407042a1 00000000 3edb6db7 b7254200 3e178897
                          
                          

                          I have it on my list to look into next week. However, as nobody else has reported this issue, it may indicate a hardware problem.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • dc42undefined
                            dc42 administrators
                            last edited by

                            Are you able to reproduce this if you refresh the web interface while a print is running in simulation mode?

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              I've looked at the stack trace, and it suggests that the processor was waiting forever for the SD card interface to become ready. Please confirm that you are not using an SD extender cable. I suggest you try a new SD card.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • krzakuundefined
                                krzaku
                                last edited by

                                Using a new SD card seems to have fixed it, I'm not 100% sure though because of the semi-random nature of this problem. Let's say it's resolved for now, if I encounter it again with the new card I'll report it. Thanks for the help in debugging this.

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