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    Duet 2 Ethernet DWC disconnecting since upgrading to 3.5.1

    Scheduled Pinned Locked Moved
    Beta Firmware
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    • clegg78undefined
      clegg78
      last edited by clegg78

      My Duet2 has been a workhorse working mostly flawlessly for the last couple years But since going to 3.5.1 today... the DWC continuously drops connection and reconnects when I am printing and sometimes when the printer is idle.

      Overall the upgrade is good it seems, but this makes the printer rather unmanageable. I have a PanelDue 7i as well and I see it going into a connecting state as well at times.

      My Config: (excuse all the commented out bits, this config has evolved over 3 or 4 years now)

      ; Configuration file for Duet WiFi (firmware version 3)
      ; executed by the firmware on start-up
      ;
      ; generated by RepRapFirmware Configuration Tool v2.1.8 on Wed May 13 2020 20:53:22 GMT-0600 (Mountain Daylight Time)
      ; General preferences
      G90                                                    ; send absolute coordinates...
      M83                                                    ; ...but relative extruder moves
      M550 P"IDEXRig v3.5.1"                                     ; set printer name
      M929 P"eventlog5.txt" S2 ; Set event log
      M575 P1 S1 B57600 									; Enable Panel Due Port. 
      
      M555 P1                                            	; Set firmware compatibility to look like Marlin
      G21                                                	; Work in millimetres
      
      ; Network
      M552 S1	 ; DHCP
      ;M552 P192.168.50.45 S1                                 ; enable network and set IP address
      ;M553 P255.255.255.0                                    ; set netmask
      ;M554 P192.168.50.1                                     ; set gateway
      M586 P0 S1                                             ; enable HTTP
      M586 P1 S0                                            ; enable FTP
      M586 P2 S0                                             ; disable Telnet
      
      ;##########Motor/Movement/Build Area##############
      ; Movement section
      M569 P0 S0; Drive 0 goes backwards(change to S0 to reverse it) -X
      M569 P1 S1 ; Drive 1 goes forwards ZL
      M569 P2 S1 ; Drive 2 goes forwards ZR
      M569 P3 S1 ; Drive 3 goes Forwards E0 (Changed for Hemera) 
      M569 P4 S1 ; Drive 4 goes forwards E1
      M569 P5 S1 ; Drive 5 goes forwards U
      M569 P6 S1 ; Drive 6 goes backwards Y
      M569 P7 S0 ; Drive 7 goes forwards Y
      ;M569 P8 S1 ; Drive 8 goes forwards
      ;M569 P9 S1 ; Drive 9 goes forwards
      
      
      ; Motor Assignments
      M584 X0 Y6:7 Z1:2 U5 E3:4 ; U Axis for second X stepper, dual X and Dual Y and dualZ
      M350 Z16 I1;  
      M350 X16 Y16 U16 I1; Configure microstepping with interpolation
      M92 X200.00 U200.00 Y200.00 Z1600 E397:397          ; set steps per mm (Updated for Hemera - 397 is stock - 809.00 was titan
      
      
      ; FEEDRATE CONVERSIONS
      	; 20mm/s = F1200
      	; 70mm/s = F4200
      	; 120mm/s = F7200
      	;200mm/s = 12000
      	
      	
      M201 X2000 Y1600 U2000 Z200 E3000:3000; Accelerations (mm/s^2)
      M203 X18000 Y18000 U18000 Z800 E7500:7500 ; Maximum speeds (mm/min)
      ;M205 X15 Y13 U15 Z1 E50:50 ; Maximum jerk speeds mm/sec  (Lowered to 13 for X and U in testing was 15 to check for skipped steps)
      M566 X800 Y700 Z40 U800 E1500:1500 P1 ; Maximum jerk speeds mm/min Set Jerk Policy to 1
      ;M204 P3000 T4000			; Set printing and travel accelerations
      
      M906 X1100 Y1400 U1100 Z1300 E1000:1000 I15; Set motor currents (mA) and motor idle factor in percent  (Raised X and U to 1100 for testing to overcome skippe steps)
      M84 S300                                            ; Set idle timeout
      
      
      ; Home to the Min of X, Max of Y, Max of U set that to get the center zero.   Use the non home axis as travel limits. 
      
      M208 X152 Y179.7 U211.33 Z300 ; Set axis maxima (adjust to suit your machine) Add U+ to move alignment to the left.  Moved to .45 from .59 after machine warmed
      M208 X-215 Y-190.0 U-152 Z0 S1 ; Set axis minimum (adjust to make X=0 and Y=0 the CENTER of the bed)   X Changed to 200 -3mm between the X and U wit the U being 3mm further back, so add -3 to the Y number
      
      
      ; Endstops
      M574 X1 S1 P"xstop"                                    ; configure active-high endstop for low end on X via pin xstop
      M574 Y2 S1 P"ystop"                                    ; configure active-high endstop for low end on Y via pin ystop
      M574 U2 S1 P"e0stop"                                    ; configure active-high endstop for High end on U via pin e0Endstop
      ;M574 Z2 S1 P"zstop"                                    ; configure active-high endstop for low end on Y via pin zstop
      M574 Z1 S2                                             ; configure Z-probe endstop for low end on Z
      
      ; Move Beyond Endstops:
      M564 S1 ; #####Allow moving out of range. S0 Out of range, S1 In Range.
      
      ;Motor Stall Detection
      M915 X Y U F0 R2 S15
      M915 Z F0 R2 S30
      
      ;Code to calibrate the lead screws
      M671 X-270:275 Y0:0 S1 ; leadscrews at left (connected to Z) and right (connected to E1) of X axis Max correction of 1
      
      
      ; #######Z-Probe#######
      M950 S0 C"duex.pwm1"                                 ; create servo pin 0 for BLTouch
      M558 P9 C"^zprobe.in" H2 F1000:50 T14000 R0.3 A4 S-1       ; set Z probe type to bltouch and the dive height + speeds
      ;removed S0.005 from the M558 to see about speeding up probing? A10
      ;G31 P25 X16 Y28 Z1.53              ;  Aero Left Set Z probe trigger value (Higher the number the closer to the nozzle) Increased from 1.67 before last change
      G31 P25 X35 Y36 Z2.12          ; Hemera w/ V6 Left Set Z probe trigger value (Higher the number the closer to the nozzle) Increased from 1.67 before last change
      M557 X-150:150 Y-150:150 P8:8                    ; define mesh grid
      M376 H8				; Taper off compensation over 10mm of height
      
      
      
      ; ##########Heaters/Sensors###################
      ;BED HEADTER
      M308 S0 P"bedtemp" Y"thermistor" T100000 B3950         ; configure sensor 0 as thermistor on pin bedtemp
      M950 H0 C"bedheat"T0 Q10                                ; create bed heater output on bedheat and map it to sensor 0 - 10hz Frequency
      M143 H0 S135                                           ; set temperature limit for heater 0 to 135C
      M307 H0 B0 S1.00                                     ; disable bang-bang mode for the bed heater and set PWM limit
      M140 H0                                                ; map heated bed to heater 0
      
      ;E0
      ;V6 Thermistor Cartridge E0
      ;M308 S1 P"e0temp" Y"thermistor" T100000 B4725 C7.06e-8 ; configure sensor 1 as thermistor on pin e0temp
      ;V6 PT1000
      ;M308 S1 P"e0temp" Y"pt1000" ; temp Sensor for V6 E0 with PT1000
      
      ;Revo 40W
      M308 S1 P"e0temp" Y"thermistor" T100000 B4725 C7.060000e-8
      
      M950 H1 C"e0heat" T1 Q100                                 ; create nozzle heater output on e0heat and map it to sensor 1
      M143 H1 S300                                           ; set temperature limit for heater 1 to 400C - Copper Block,NozzleX, Ti Heatbreak, 40W Precision Heater. 
      M307 H1 B0 S1.00; disable bang-bang mode for heater  and set PWM limit
      
      ;45W Calibration:
      ;M307 H1 R3.659 K0.633:0.447 D2.10 E1.35 S1.00 B0 V24.0
      
      ;60W Calibration:
      ;M307 H1 R4.956 K1.098:0.294 D2.85 E1.35 S1.00 B0 V24.0
      
      ;E1
      ;V6 Thermistor Cartridge E1
      ;M308 S2 P"e1temp" Y"thermistor" T100000 B4725 C7.06e-8 ; configure sensor 2 as thermistor on pin e1temp
      
      
      ;V6 E1 PT1000
      ;M308 S2 P"e1temp" Y"pt1000" ; temp Sensor for V6 E0 with PT1000
      
      ;Revo E1 40W
      M308 S2 P"e1temp" Y"thermistor" T100000 B4725 C7.060000e-8
      
      M950 H2 C"e1heat" T2 Q100                                 ; create nozzle heater output on e1heat and map it to sensor 2
      M143 H2 S300                                        ; set temperature limit for heater 2 to 400C
      M307 H2 B0 S1.00                                       ; disable bang-bang mode for heater  and set PWM limit
      ;45W Calibration:
      ;M307 H2 R3.847 K0.497:0.124 D1.75 E1.35 S1.00 B0 V24.0
      ;60W Calibration:
      ;M307 H2 R4.574 K0.418:0.119 D2.57 E1.35 S1.00 B0 V24.0
      
      ;PT1000 calibration sensor
      ;M308 S8 P"duex.e5temp" Y"pt1000" A"Calibration"; sensor 8 (disabled for when not being used)
      
      ;Virtual Sensors
      M308 S3 P"mcu-temp" Y"mcu-temp" A"MCU"					  ; set virtual heater for MCU
      M308 S4 P"drivers"  Y"drivers" A"Driver"				  ; set virtual heater for stepper drivers
      
      ;DHT Sensor
      M308 S5 P"duex.cs6" Y"dht22" A"Chamber Temp"
      M308 S6 P"S5.1" Y"dhthumidity" A"Chamber Humidity"
      
      
      
      
      ; ##########Fans#############
      M950 F0 C"fan0" Q500                                   ; create fan 0 on pin fan0 and set its frequency
      M106 P0 C"E0 Part Fan" S0 H-1                          ; set fan 0 name and value. Thermostatic control is turned off
      M950 F1 C"fan1" Q500                                   ; create fan 1 on pin fan1 and set its frequency
      M106 P1 C"E1 Part Fan" S0 H-1                          ; set fan 1 name and value. Thermostatic control is turned off
      M950 F2 C"fan2" Q1                                   ; create fan 2 on pin fan2 and set its frequency
      M106 P2 C"System Board Fans" S0 H3:4 T44:55 L50 X255             ; set fan 2 name and value. Thermostatic control is turned on
      M950 F3 C"duex.fan3" Q500                              ; create fan 3 on pin duex.fan3 and set its frequency
      M106 P3 C"E0 HE Fan" S1 H1 T80 L0 X255                      ; set fan 3 name and value. Thermostatic control is turned on
      M950 F4 C"duex.fan4" Q500                              ; create fan 4 on pin duex.fan4 and set its frequency
      M106 P4 C"E1 HE Fan" S1 H2 T80 L0 X255                       ; set fan 4 name and value. Thermostatic control is turned on
      M950 F5 C"duex.fan5" Q500                              ; create fan 5 on pin duex.fan5 and set its frequency
      
      ;#####LEDS###########
      M106 P5 C"Pause LED" S0 H-1                            ; set fan 5 name and value. Thermostatic control is turned off
      M950 F6 C"duex.fan6" Q500                              ; create fan 6 on pin duex.fan6 and set its frequency
      M106 P6 C"E0 LED" S0 H-1                               ; set fan 6 name and value. Thermostatic control is turned off
      M950 F7 C"duex.fan7" Q500                              ; create fan 7 on pin duex.fan7 and set its frequency
      M106 P7 C"E1 LED" S0 H-1                               ; set fan 7 name and value. Thermostatic control is turned off
      M950 F8 C"duex.fan8" Q500                              ; create fan 8 on pin duex.fan8 and set its frequency
      ;M106 P8 C"Bed LED" S0 H-1                        ; ###Commented out, no longer bed fan####set fan 8 name and value. Thermostatic control is turned off  (### Going to bereplaced with chamber fan script)
      
      ;##### 24v Duex Heaters as Fan outputs
      ;M950 H3 C"duex.e3heat" Q500 T8
      ;M141 H3 P0; Set chamber heater Not needed right now
      ;M106 P9 C"DummyHeater" S255 H-1
      ;M950 F10 C"duex.e4heat" Q500
      ;M106 P10 C"HeaterLED2" S255 H-1
      ;M950 F11 C"duex.e5heat" Q500
      ;M106 P11 C"HeaterLED3" S255 H-1
      ;M950 F12 C"duex.e6heat" Q500
      ;M106 P12 C"HeaterLED4" S255 H-1
      
      ;############Call Chamber Fans##########
      M98 P"/macros/jobscripts/ChamberFan.g"
      
      ;############Call Filament Sensor Configurations########
      M98 P"/macros/jobscripts/FilamentSensor.g"
      
      ;############Call Pressure Advance ########
      M98 P"/macros/jobscripts/PressureAdvance.g"
      ;############Call InputShaping ########
      M98 P"/macros/jobscripts/InputShaping.g"
      
      ;########Cold Extrusion Limit##########
      M302 S185 R185
      ;Filament settings
      M404 N1.75 D0.4
      
      ;############Extend TEMPERATURE FAULT WARNINGS - ONLY FOR Nozzle/Tool changes
      ;M570 H1 P90 T80	;Heater 1 (E0) Extended Fault Warnings
      ;M570 H2 P90 T80	;Heater 2 (E1) extended fault warnings
      ;Disable heater warnings for 
      
      ;###TOOL DEFINITIONS####
      
      ; Tool 0 X - Left hand Extruder
      M563 P0 D0 H1 F0 X0 S"Left Hemera XS"    ; tool 0 uses extruder 0 and heater 1 and maps X to X, use fan 2 as the print cooling fan
      G10 P0 X0 Y0 Z0                              ; Set tool 0 axis offsets
      ;G10 P0 R0 S0                                  ; Set initial tool 0 active and standby temperatures to 0C
      
      ;Tool 1 U - Right hand Extruder Hemera
      M563 P1 D1 H2 X3 F1 S"Right Hemera XS"      ; tool 1 uses extruder 1 and heater 2 and maps X to U, use fan 1 as the print cooling fan
      G10 P1 X0 Y-7.7 Z0.00    ; Set initial tool 1 active and standby temperatures to 0C (Higher the negative number the futher back in the Y the U axis alings) Offset was -7.64Y
      ;G10 P1 R0 S0                                  ; Set initial tool 0 active and standby temperatures to 0C
      
      ; Duplication Tool 2
      M563 P2 D0:1 H1:2 X0:3 F0:1 S"Dual Duplication Print" ; tool 2 uses both extruders and hot end heaters, maps X to both X and U, and uses both print cooling fans
      G10 P2 X70 Y0 U-80 Z0   ; set tool offsets and temperatures for tool 2
      ;G10 P2 R0 S0  
      M567 P2 E1:1 ; set mix ratio 100% on both extruders
      
      ; Mirror Tool 3
      M563 P3 D0:1 H1:2 X0:3 F0:1 S"Dual Mirror Print" ; tool 2 uses both extruders and hot end heaters, maps X to both X and U, and uses both print cooling fans
      G10 P3 X85 Y0 U-85 Z0    ; set tool offsets and temperatures for tool 2 (+10mm offset for clearance due to the mirroring movements) 
      ;G10 P3 R0 S0  
      M567 P3 E1:1 ; set mix ratio 100% on both extruders
      
      ; Miscellaneous
      M501           
      

      My Diagnostics

      M122
      === Diagnostics ===
      RepRapFirmware for Duet 2 WiFi/Ethernet version 3.5.1 (2024-04-19 14:40:46) running on Duet Ethernet 1.02 or later + DueX5
      Board ID: 08DGM-917NK-F23T0-6J1F6-3SD6T-1GBWD
      Used output buffers: 1 of 26 (26 max)
      === RTOS ===
      Static ram: 23256
      Dynamic ram: 72556 of which 224 recycled
      Never used RAM 13604, free system stack 124 words
      Tasks: NETWORK(1,ready,26.8%,179) HEAT(3,nWait 5,0.1%,328) Move(4,nWait 5,0.8%,258) DUEX(5,nWait 5,0.0%,24) MAIN(1,running,71.9%,714) IDLE(0,ready,0.4%,29), total 100.0%
      Owned mutexes:
      === Platform ===
      Last reset 00:14:08 ago, cause: power up
      Last software reset at 2024-05-08 22:21, reason: User, Gcodes spinning, available RAM 13308, slot 2
      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
      Error status: 0x0c
      Aux0 errors 0,0,0
      MCU temperature: min 41.5, current 46.0, max 46.5
      Supply voltage: min 23.8, current 24.0, max 24.1, under voltage events: 0, over voltage events: 0, power good: yes
      Heap OK, handles allocated/used 99/12, heap memory allocated/used/recyclable 2048/1624/960, gc cycles 0
      Events: 0 queued, 0 completed
      Driver 0: ok, SG min 35
      Driver 1: ok, SG min 0
      Driver 2: ok, SG min 0
      Driver 3: standstill, SG min 0
      Driver 4: standstill, SG min n/a
      Driver 5: standstill, SG min 281
      Driver 6: ok, SG min 102
      Driver 7: ok, SG min 125
      Driver 8: standstill, SG min n/a
      Driver 9: standstill, SG min n/a
      Driver 10: 
      Driver 11: 
      Date/time: 2024-05-08 22:35:52
      Cache data hit count 4294967295
      Slowest loop: 416.08ms; fastest: 0.17ms
      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
      === Storage ===
      Free file entries: 8
      SD card 0 detected, interface speed: 20.0MBytes/sec
      SD card longest read time 16.1ms, write time 19.9ms, max retries 0
      === Move ===
      DMs created 83, segments created 27, maxWait 210041ms, bed compensation in use: mesh, height map offset 0.000, max steps late 0, min interval 0, bad calcs 0, ebfmin 0.00, ebfmax 1.00
      next step interrupt due in 8 ticks, disabled
      Moves shaped first try 324, on retry 20, too short 1267, wrong shape 997, maybepossible 185
      === DDARing 0 ===
      Scheduled moves 3010, completed 2970, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state 3
      === Heat ===
      Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
      Heater 0 is on, I-accum = 0.2
      Heater 1 is on, I-accum = 0.3
      === GCodes ===
      Movement locks held by null
      HTTP is idle in state(s) 0
      Telnet is idle in state(s) 0
      File is doing "G1 Z.65 F21000" in state(s) 0
      USB is idle in state(s) 0
      Aux is idle in state(s) 0
      Trigger is idle in state(s) 0
      Queue is idle in state(s) 0
      LCD is idle in state(s) 0
      Daemon is idle in state(s) 0
      Autopause is idle in state(s) 0
      Q0 segments left 1
      Code queue 0 is empty
      === Filament sensors ===
      check 2705980 clear 1965844
      Extruder 0: pos 13756.29, errs: frame 0 parity 0 ovrun 0 pol 0 ovdue 0
      Extruder 1: pos 2160.00, errs: frame 0 parity 0 ovrun 0 pol 0 ovdue 0
      === DueX ===
      Read count 1, 0.07 reads/min
      === Network ===
      Slowest loop: 397.18ms; fastest: 0.01ms
      Responder states: HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)
      HTTP sessions: 1 of 8
      Interface state active, link 100Mbps full duplex
      Socket states: 1 2 2 2 2 2
      

      Not sure what to do now other than roll back to 3.4.6 if this is going to be unworkable.

      A geek designing and building his own custom IDEX printer from scratch as seen here: https://joekelly.co/3d/

      chrishammundefined 1 Reply Last reply Reply Quote 0
      • chrishammundefined
        chrishamm administrators @clegg78
        last edited by

        @clegg78 Try to increase the number of AJAX retries in the DWC settings -> Machine-Specific -> Communication to 4 or 5, that should help. We're working on a fix.

        Duet software engineer

        1 Reply Last reply Reply Quote 0
        • clegg78undefined
          clegg78
          last edited by

          thanks, just changed that and it seems to work at least functionally. Good to know its a known issue!

          A geek designing and building his own custom IDEX printer from scratch as seen here: https://joekelly.co/3d/

          1 Reply Last reply Reply Quote 0
          • Phaedruxundefined Phaedrux moved this topic from Firmware installation
          • clegg78undefined
            clegg78
            last edited by

            So this was moved to the Beta Firmware channel... is 3.5.1 beta?? if it was I wouldn't have installed it (been avoiding 3.5.x builds for months to avoid installing a beta version. On the github it looked like a full release.

            A geek designing and building his own custom IDEX printer from scratch as seen here: https://joekelly.co/3d/

            droftartsundefined 1 Reply Last reply Reply Quote 0
            • droftartsundefined
              droftarts administrators @clegg78
              last edited by

              @clegg78 Yes, 3.5.1 is the full release. The thread has been moved to 'Beta Firmware' to make it easier to track bugs and update threads when 3.5.2 betas are released. We might even ask you to test it...

              Ian

              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

              clegg78undefined 1 Reply Last reply Reply Quote 1
              • clegg78undefined
                clegg78 @droftarts
                last edited by

                @droftarts Sounds great, just wanted to be sure I wasn't pulling from the wrong repo or anything 😉

                A geek designing and building his own custom IDEX printer from scratch as seen here: https://joekelly.co/3d/

                1 Reply Last reply Reply Quote 0
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