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Sudden Ethernet Connectivity Issue

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  • undefined
    Gage Pritchard
    last edited by 6 Jun 2024, 15:39

    20240606_111031.jpg 20240606_112629.jpg 20240606_112633.jpg

    We are running the Duet 2 for our Frog 3D Printer and out of nowhere this morning when I booted it up there was instant problems. The first thing that I noticed was that it was reading the Bed temp at 2000, typically this happens when a thermistor is busted. I start feeling panic when I notice that half this screen is void of information. I think something must be wrong with the screen, but I can go to other pages (like set up) and have no issue.

    It starts to dawn on me that it never brought up the message "Connected to X IP" I check the IP and find its unable to connect. I've tried restarting it several times, tried changing the Braud which did change the thermistor reading back to zero but ultimately never connected.

    Looking for any advice on how to fix this, where to start looking for errors, ect

    Could there be a problem with the boards ether net connector? Do I need to buy a replacement

    undefined 1 Reply Last reply 6 Jun 2024, 15:49 Reply Quote 0
    • undefined
      droftarts administrators @Gage Pritchard
      last edited by 6 Jun 2024, 15:49

      @Gage-Pritchard it sounds more like the config.g has not been read. Check the SD card is properly located in the SD card socket. Remove it and check it is readable in a PC. If you can connect via USB, you can collect an M122 report, and run the tests described here: https://docs.duet3d.com/en/User_manual/RepRapFirmware/SD_card#troubleshooting-sd-card-issues

      Ian

      Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

      undefined 1 Reply Last reply 6 Jun 2024, 16:55 Reply Quote 0
      • undefined
        Gage Pritchard @droftarts
        last edited by 6 Jun 2024, 16:55

        @droftarts 011bf950-6059-4424-bbcc-2c27444a7d82-image.png

        It instantly tried to have me format the disk and when I denied that option it gives me this prompt, suffice to say I can't access the SD card. How would I go about replacing everything thats supposed to be one it?

        undefined 1 Reply Last reply 7 Jun 2024, 15:27 Reply Quote 0
        • undefined
          droftarts administrators @Gage Pritchard
          last edited by 7 Jun 2024, 15:27

          @Gage-Pritchard The supplied Duet SD cards often have two partitions on them, one FAT32 partition called 'boot' that should be readable on a Windows PC, and one for booting a Raspberry Pi that is not readable by a standard Windows install. This message might be due to that second partition. Make sure you're looking at the correct partition. Look at the drive in Windows Disk Management, and see if it has other partitions.

          If not, then it looks like the SD card has failed, or something has caused it to fail. Do you have a backup of your configuration files?

          You can try and format the card, to see if it recovers the SD card back to working condition. This page has details on SD card specification, formatting, folder structure and required files, when rebuilding the SD card from scratch: https://docs.duet3d.com/en/User_manual/RepRapFirmware/SD_card

          Ian

          Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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