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    DWC White Page only in CHROME

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    • zemlinundefined
      zemlin
      last edited by

      I have three machines with Duet2 WIFI boards.
      I have a Chromebook on the machine stand to control them.
      I also use PCs and use the Firefox browser on them.

      I updated the 3D printers to 3.5.2 about a week ago without issue.

      Starting yesterday I'm getting only a white screen when I open DWC on any of the machines, but this only happens in Chrome - either on the Chromebook or on my PCs. Everything seems normal in Firefox. I installed Firefox on the Chromebook and it also shows the DWC as expected.

      Since the behavior is the same on all three printers it seems unlikely that it's an SD card issue.

      Thoughts on what might be causing a white page display only in Chrome?

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Clear the cache in chrome?

        Z-Bot CoreXY Build | Thingiverse Profile

        zemlinundefined 1 Reply Last reply Reply Quote 0
        • zemlinundefined
          zemlin @Phaedrux
          last edited by

          @Phaedrux said in DWC White Page only in CHROME:

          Clear the cache in chrome?

          That was the first thing I tried. I then did a full reset (Powerwash) on the Chrome book. That did not resolve it. This morning I cycled power on all three 3D printers and they all started working in Chrome again.

          Odd one ... but fixed for now.

          zemlinundefined 1 Reply Last reply Reply Quote 0
          • zemlinundefined
            zemlin @zemlin
            last edited by

            One of the machines when white in Chrome again. The first sign of trouble is a refresh brings up a mostly text version of the page. Next refresh is all white.

            Cycling power on the machine brought it back again.

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              Can you open the developer console in chrome when this happens and show us what it's reporting?

              Control-Shift-J to open it

              Z-Bot CoreXY Build | Thingiverse Profile

              zemlinundefined 1 Reply Last reply Reply Quote 1
              • zemlinundefined
                zemlin @Phaedrux
                last edited by zemlin

                @Phaedrux white screen.jpg

                This machine was displaying OK on the Chromebook. I did a refresh for no good reason, and it came up white. Double checked it with Chrome on a PC and it was also white screen. This is from the PC.

                That link was going to the status page.

                If I just go to the machine IP, the console looks like this:
                white screen2.jpg

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                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  Thanks. That may be helpful for @chrishamm when he returns.

                  In the mean time, do you have an fresh SD card you can test with? I know it seems perhaps unrelated since it seems to be happening with multiple boards, but worth trying.

                  Do you have multiple DWC connections to the same Duet board open from different computers at the same time when this happens?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  zemlinundefined 1 Reply Last reply Reply Quote 0
                  • zemlinundefined
                    zemlin @Phaedrux
                    last edited by

                    @Phaedrux I have plenty of fresh SD cards on hand. I always have multiple computers connected to the DWC. I use the one Chromebook with Chrome and usually 2 windows machines connected by Firefox. I'll put a new SD card in one of the machines.

                    chrishammundefined 1 Reply Last reply Reply Quote 0
                    • Phaedruxundefined Phaedrux marked this topic as a question
                    • chrishammundefined
                      chrishamm administrators @zemlin
                      last edited by

                      @zemlin What WiFi server version are you using and do you have FTP/Telnet enabled as well?

                      Duet software engineer

                      zemlinundefined 1 Reply Last reply Reply Quote 0
                      • zemlinundefined
                        zemlin @chrishamm
                        last edited by

                        @chrishamm said in DWC White Page only in CHROME:

                        @zemlin What WiFi server version are you using and do you have FTP/Telnet enabled as well?

                        The duet wifi server is 2.1.0 on all three machines.

                        FTP and Telnet are both disabled.

                        ; Network
                        M552 S1                                            ; enable network
                        M586 P0 S1                                         ; enable HTTP
                        M586 P1 S0                                         ; disable FTP
                        M586 P2 S0                                         ; disable Telnet
                        
                        rechrtbundefined 1 Reply Last reply Reply Quote 0
                        • rechrtbundefined
                          rechrtb @zemlin
                          last edited by

                          @zemlin Hi, can you try this beta firmware and see if it solves the issue?

                          f37decf6-a946-443b-afdb-fd46ffdad83f-DuetWiFiServer.bin /home/renz/Projects/Duet3D/WiFiSocketServerRTOS/build/DuetWiFiServer.bin

                          This firmware has some changes with regards to handling connections in the backlog, which might help with what you're experiencing.

                          zemlinundefined 4 Replies Last reply Reply Quote 0
                          • zemlinundefined
                            zemlin @rechrtb
                            last edited by

                            @rechrtb I installed the beta on one of the three machines. It takes a while for things to misbehave. I will follow up.

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                            • zemlinundefined
                              zemlin @rechrtb
                              last edited by zemlin

                              @rechrtb Results in inconclusive at this point, but the machine with the BETA code has not yet blanked out.

                              One of the machines running 2.1.0 is still OK - the other has gone white in Chrome, and in Firefox the first refresh come up white, a second refresh looks like this:
                              White Duet Firefox.jpg

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                              • zemlinundefined
                                zemlin @rechrtb
                                last edited by

                                @rechrtb So far the machine running the BETA wifi server has not flaked out. Both of the other machines have.
                                I will load the BETA onto the other two machines later today and see if that seems to hold up.

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                                • zemlinundefined
                                  zemlin @rechrtb
                                  last edited by

                                  @rechrtb Nothing has blanked out in since I installed the beta on all three machines.
                                  Thank you ... seems to be solved.

                                  rechrtbundefined 1 Reply Last reply Reply Quote 1
                                  • Phaedruxundefined Phaedrux has marked this topic as solved
                                  • rechrtbundefined
                                    rechrtb @zemlin
                                    last edited by rechrtb

                                    @zemlin Glad its ok for you now. By the way, are these DWC's on different machines open at the same time by any chance? That's the case where this firmware tries to improve on...

                                    zemlinundefined 1 Reply Last reply Reply Quote 0
                                    • zemlinundefined
                                      zemlin @rechrtb
                                      last edited by

                                      @rechrtb Yes. I have all three machines open in different browser tabs on multiple computers.

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