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    Possible 3.6 RC3 error

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    • DuetUserundefined
      DuetUser
      last edited by

      We run 14 (MB6HC) machines on 3.5RC3 firmware, for months, without problems, we do not ever turn them off.
      I updated 2 of them to 3.6 RC3.
      After hours of idle, I tried to print something and noticed that one of the motors (a co extruder connected to MB6HC driver) vibrates instead of extruding.
      I restarted the machine and the problem went away.
      The second one was merrily printing until in a random moment a Z motor started to vibrate (like phases being messed up) instead of moving the bed up and down. This was a serious thing, which could easily lead to a disaster.
      Again after a restart, everything went back to normal.

      Both machines were operating correctly on 3.5RC3 for a long time.

      peter

      dc42undefined 1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @DuetUser
        last edited by

        @DuetUser if a motor vibrates instead of moving, that usually means that only one of the phases is being energised. Possible reasons include:

        1. Bad connection between the motor and the Duet
        2. Driver has detected a short circuit on one of the outputs and has shut off the driver
        3. Failing solder joint on the Duet

        In cases 1 and 2 the Drivers section of the M122 report should report the error. So if it happens again, run M122 before restarting.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        DuetUserundefined 1 Reply Last reply Reply Quote 0
        • DuetUserundefined
          DuetUser @dc42
          last edited by

          @dc42 There was no info like "Phase A short to ground" on Panel Due, usually there is.
          We've never experienced such problems not related to hardware issues you describe, on 3.5RC firmware.
          I know them well because they occur when reconnecting extruder motors to the toolboard and damaging wires / pins.
          We roll back to 3.5 RC3 and see what happens.

          peter

          dc42undefined 1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators @DuetUser
            last edited by

            @DuetUser gave you tried firmware 3.5.4 ?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 0
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