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    I need help diagnosing heater faults?

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    • dc42undefined
      dc42 administrators
      last edited by

      The only facility for recording data is logging, but that will only record the error, not the temperature history.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • Asdasd1234undefined
        Asdasd1234
        last edited by

        Fair enough. I'll try what you said for now though. Lucky enough when building my printer i ordered a pack of 10 spare thermistors, so fingers crossed they are the same spec and I can just swap them out

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        • Asdasd1234undefined
          Asdasd1234
          last edited by

          Replaced the thermistor and all seems to be working good. just finished a 20h print and no issues. Thanks!

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          • Asdasd1234undefined
            Asdasd1234 @dc42
            last edited by

            @dc42

            I've just ran into the exact same situation again with a new thermistor. Have i just got incredibly unlucky with the new one failing already or could it be the heating cartridge? I managed to snap a picture of the temp graph as it failed this time if its more help

            https://i.imgur.com/UbARkbS.png

            Many thanks!

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            • dc42undefined
              dc42 administrators
              last edited by

              Did the temperature drop occur when the print cooling fan turned on?

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • Asdasd1234undefined
                Asdasd1234
                last edited by Asdasd1234

                Nope, this was during an abs print so no print cooling fan whatsoever. It was mid layer too. After that initial drop, it shot over temp which it never normally does 😕

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  My best guess is that the heater cartridge became disconnected. When the connection was restored, the PID overshot because once the target temperature is reached, the PID in RRF switches to a more aggressive mode to help maintain temperature in the presence of varying load.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • Asdasd1234undefined
                    Asdasd1234
                    last edited by Asdasd1234

                    Thanks, I'll try replacing that tonight then, cheers.

                    From the graph I provided then, is it safe to assume its probably not the thermistor due to it not cutting out but instead dropping temp over time?

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      Thermistor issues normally cause positive or negative spikes or steps in the temperature graph.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • Asdasd1234undefined
                        Asdasd1234
                        last edited by Asdasd1234

                        Nope, no luck unfortunately. I've replaced both the heating cartridge and thermistor but still failing.

                        Different symptoms now though. It's like it doesn't want to heat past 200c now without having the "heating too slowly" error pop up 😕

                        Pics below of the temp graph after a failure + the temp graph from that period

                        https://i.imgur.com/LK8qu3F.png
                        https://i.imgur.com/KELf3jP.png

                        weirdly enough after replacing the heating element, I cant get it to heat up once. Before at least I got half way into the first layer 😞

                        deckingmanundefined 1 Reply Last reply Reply Quote 0
                        • deckingmanundefined
                          deckingman @Asdasd1234
                          last edited by

                          @asdasd1234 Long shot but is your power supply behaving itself? No voltage drop? Running M122 will report min and max voltage (among a host of other things).

                          Ian
                          https://somei3deas.wordpress.com/
                          https://www.youtube.com/@deckingman

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                          • Asdasd1234undefined
                            Asdasd1234
                            last edited by

                            I assume it is as the bed is working fine. But I'll check the supply now after another error to see. give me 5 mins

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                            • Asdasd1234undefined
                              Asdasd1234
                              last edited by Asdasd1234

                              EDIT: I'm not sure why, but it has suddenly started working and I cant make it fail again. I guess I'll have to wait until next time it kills my print half way through to check lol

                              The log should be below now :
                              I remembered my bed is run through a relay so that'll work regardless
                              I did notice the voltage dropped a bit (down to 11.1v) as it tried heating the hotend to higher temps.
                              I'm going to hook up a multimeter and measure the current in a second to see what its actually delivering

                              M122
                              === Diagnostics ===
                              Used output buffers: 3 of 32 (9 max)
                              === Platform ===
                              RepRapFirmware for Duet WiFi version 1.20 running on Duet WiFi 1.0
                              Board ID: 08DGM-95BLL-N6PSS-6JTD2-3SN6J-1JUBJ
                              Static ram used: 15448
                              Dynamic ram used: 99064
                              Recycled dynamic ram: 176
                              Stack ram used: 1392 current, 8608 maximum
                              Never used ram: 7776
                              Last reset 00:03:25 ago, cause: power up
                              Last software reset time unknown, reason: User, spinning module GCodes, available RAM 7768 bytes (slot 3)
                              Software reset code 0x0003 HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0041f000, BFAR 0xe000ed38, SP 0xffffffff
                              Error status: 0
                              Free file entries: 9
                              SD card 0 detected, interface speed: 20.0MBytes/sec
                              SD card longest block write time: 69.6ms
                              MCU temperature: min 43.4, current 45.1, max 45.5
                              Supply voltage: min 11.1, current 11.8, max 12.0, under voltage events: 0, over voltage events: 0
                              Driver 0: standstill, SG min/max not available
                              Driver 1: standstill, SG min/max not available
                              Driver 2: standstill, SG min/max not available
                              Driver 3: standstill, SG min/max not available
                              Driver 4: standstill, SG min/max not available
                              Date/time: 2018-09-06 19:52:11
                              Cache data hit count 792879229
                              Slowest main loop (seconds): 0.263302; fastest: 0.000041
                              === Move ===
                              MaxReps: 0, StepErrors: 0, FreeDm: 240, MinFreeDm 240, MaxWait: 0ms, Underruns: 0, 0
                              Scheduled moves: 0, completed moves: 0
                              Bed compensation in use: none
                              Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                              === Heat ===
                              Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                              Heater 0 is on, I-accum = 0.3
                              Heater 1 is on, I-accum = 0.5
                              === GCodes ===
                              Segments left: 0
                              Stack records: 1 allocated, 0 in use
                              Movement lock held by null
                              http is idle in state(s) 0
                              telnet is idle in state(s) 0
                              file is idle in state(s) 0
                              serial is idle in state(s) 0
                              aux is idle in state(s) 0
                              daemon is idle in state(s) 0
                              queue is idle in state(s) 0
                              autopause is idle in state(s) 0
                              Code queue is empty.
                              Network state is running
                              WiFi module is connected to access point
                              Failed messages: pending 0, notready 0, noresp 0
                              WiFi firmware version 1.20
                              WiFi MAC address 5c:cf:7f:44:ed:66
                              WiFi Vcc 3.38, reset reason Turned on by main processor
                              WiFi flash size 4194304, free heap 17096
                              WiFi IP address 192.168.1.35
                              WiFi signal strength -51dBm, reconnections 0, sleep mode modem
                              HTTP sessions: 1 of 8
                              Socket states: 2 0 0 0 0 0 0 0
                              Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

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                              • Asdasd1234undefined
                                Asdasd1234
                                last edited by Asdasd1234

                                Hi, Just a follow up on my previous post. I still can't make this work 😞
                                I've eliminated the issue of the temp dropping suddenly that I had above (replaced the thermistor). But I've started to get the following error on 80% of attempts to heat my extruder before a print.

                                "Heating fault on heater 1, temperature rising much more slowly than the expected 1.5°C/sec"

                                If it makes it to temperature, then the print goes ok, but it's taking me 5 attempts to start each print 😕

                                I've replaced the thermistor, the heating catridge, and I'm now trying my third power supply. I've also run the auto-PID on the hotend. I don't know what to try next 😕 The heater is heating up, its just the firmware expects it to heat up faster than it does.

                                Is there any way to reduce it down a bit or make it take an average over a few seconds before just going "nah, start again"?

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by dc42

                                  1. Have you run heater tuning? https://duet3d.dozuki.com/Wiki/Tuning_the_heater_temperature_control

                                  2. Check that the screws in the E0 or E1 heater terminal block of the Duet are still tight. if you used the ferrules, also check that the wires are still gripped firmly by the ferrules.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                  • Asdasd1234undefined
                                    Asdasd1234
                                    last edited by

                                    1. I've read through all that before but it goes a bit over my head to be honest. I did the autotune "M303 H1 S240" then the command it prompted me to use to save it when it finished. I did this after I started getting the issue, but it's done nothing to solve it. From best I can tell, my heater is heating up just fine and at the expected rate so I'm sure it has something to do with the PID settings, but they're all greek to me and I'd be worried to tweak one incase I cause it to overheat or something.

                                    2. The case I have it in holds the wires in place so they shouldn't be able to be pulled out. But I'll definitely check that when I'm back from work

                                    Thanks for your help so far!

                                    dc42undefined 1 Reply Last reply Reply Quote 0
                                    • dc42undefined
                                      dc42 administrators @Asdasd1234
                                      last edited by

                                      @asdasd1234 said in I need help diagnosing heater faults?:

                                      I did the autotune "M303 H1 S240" then the command it prompted me to use to save it when it finished.

                                      If you sent M500 to save the new heater model parameters, that saves them to config-override.g. That only has an effect if your config.g file has command M501 at or near the end, so that config.g executes config-override.g. Alternatively, you can add a suitable M307 command to config.g as described in that link.

                                      To check whether the firmware is using the values found by auto tuning, send M307 H1. If it reports the following:

                                      Heater 1 model: gain 340.0, time constant 140.0, dead time 5.5, max PWM 1.00, calibration voltage 0.0

                                      then those are the default values, and it is not using the results of auto tuning.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                      • Asdasd1234undefined
                                        Asdasd1234
                                        last edited by

                                        Thanks, I'll check that today and let you know how it goes.

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                                        • Asdasd1234undefined
                                          Asdasd1234
                                          last edited by

                                          That seems to have worked! Thanks!

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