Duet Web Control won't respond.

Woelkchen · 25 Sept 2018, 11:56

Hey Duet Community,

I have a problem with Duet Web Control. When I start to heat my seven heater elements everything is fine. But after a period of time I want to change the tool from standby to active / active to standby or want to extrude material the Duet Web Control won't resopond anymore. So I have to restart the Duet, but when I use a dynamic IP I have to search for a new one..

Could this be a problem with the internet connection or IP adress. I tried both, a static and a dynamic IP, but the Duet Web Control doesn't respond to both at some point.
Does someone has an idea what the problem could be?

Thanks.

dc42 · 25 Sept 2018, 12:45

Which Duet are you using?

Woelkchen · 26 Sept 2018, 07:23

The Duet Ethernet and Duex 5

dc42 · 29 Sept 2018, 15:53

Please can you connect a PC running YAT or Pronterface etc. to the Duet via USB. When you lose the connection, run these two commands from the PC:

M552
M122

The first should tell you whether you are connected or not and what the IP address is. The second will produce a diagnostic report.

Most routers can be instructed to always allocate the same IP address to a particular device when it connects.