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    Got my paneldue... It says "connecting" and controls nothing...

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    PanelDue
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    • resamundefined
      resam
      last edited by

      @Steve-Lynch does the PanelDue tell you anything on the console tab?
      I used to see a few error messages when I set the wrong baud rate...

      Can you inspect the PCB, and verify that the connection headers are good? Maybe there is a bad solder joint or crack in the PCB? (high-def pictures maybe?)

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      • Steve Lynchundefined
        Steve Lynch
        last edited by

        0_1546375287322_2019-01-01 15.38.09.jpg

        overall
        view

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        • Steve Lynchundefined
          Steve Lynch
          last edited by Steve Lynch

          0_1546375487216_2019-01-01 15.38.20.jpg

          connector closeup top

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          • resamundefined
            resam
            last edited by

            I don't see obvious problems on the PCB - but maybe @dc42 spots something...

            If you use the 4-pin connector, try switching the wires of the two data pins (DIN, DOUT).

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            • Steve Lynchundefined
              Steve Lynch
              last edited by

              I do PCB Repair, and under my scope, there is no break, or bad solder joint... Aside from that, both interfaces do not work.. (ribbon cable, or 4 pin) I have several of each, so it's not the cable, and I have continuity from the solder joint on the duet to the solder joint on the paneldue..

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              • resamundefined
                resam
                last edited by

                @Steve-Lynch whats the story with the lifted pad / pin in the top left corner, close to RA2/RA7?

                Since you seem to be familiar with the topic: do you have a scope? Can you probe the UART pins of the SAM4S directly? just to make sure the traces are all fine.

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                • Steve Lynchundefined
                  Steve Lynch
                  last edited by

                  That connector, the (X4 connector) was broken off in shipping. While I did email filastruder, I've been told by others that the connector isn't used, so It should not be an issue. The traces leading to the pads are fine, but the pads themselves were ripped off it seems.

                  I have a Microscope, not oscilloscope.. lol. I replace blown capacitors and power supplies and repair traces and stuff, I'm wasn't trying to be "mr. know it all", I just was establishing that I had checked beyond the obvious...

                  And I tried swapping din dout, that didn't do anything as expected (rx to rx - Tx to Tx)

                  resamundefined 1 Reply Last reply Reply Quote 0
                  • resamundefined
                    resam @Steve Lynch
                    last edited by

                    @steve-lynch said in Got my paneldue... It says "connecting" and controls nothing...:

                    Tried it with the ribbon cable interface as well.. it powers it, it shows firmware upgrade status, but it does not "connect".

                    Do you mean it shows a progress bar when you upgrade the DuetWifi firmware?
                    This would mean the connection DOES work...

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                    • resamundefined
                      resam @Steve Lynch
                      last edited by

                      @steve-lynch said in Got my paneldue... It says "connecting" and controls nothing...:

                      That connector, the (X4 connector) was broken off in shipping. While I did email filastruder, I've been told by others that the connector isn't used, so It should not be an issue. The traces leading to the pads are fine, but the pads themselves were ripped off it seems.

                      With all the troubleshooting you have done so far, I would open a warranty claim & ask for a replacement, due to damaged during shipping.

                      One last thing maybe:
                      how long are your wires? I suppose you are not trying to run a 10feet long cable...?
                      Maybe try a really short one / newly crimped just to make sure.

                      Steve Lynchundefined 1 Reply Last reply Reply Quote 0
                      • Steve Lynchundefined
                        Steve Lynch
                        last edited by

                        yes... When I upgrade firmware, it is showing me the progress on the screen...

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                        • Steve Lynchundefined
                          Steve Lynch @resam
                          last edited by

                          @resam both wires are about 330mm long. (ribbon and 4 pin)

                          I'll try some of the Jumpers out of my Arduino kits real quick..

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                          • Steve Lynchundefined
                            Steve Lynch
                            last edited by

                            Yeah, same deal.. no luck... I'll start a replacement... If it was that badly handled prior to shipping, then god only knows what could have happened to it.. Without probing the entire board, I cannot be positive that there isn't a crack, or open.

                            Luckily filastruder is 20 min. from me here in Ga. hopefully they'll just let me swing out and swap it.

                            Thanks for the help!

                            The stuff I repair is mostly guitar and pro audio amps that get the smoke let out of them because people short the output stage, or cook a power supply. If I can't troubleshoot it with my fluke and a magnifying glass, it goes off to the Ham Radio repair guys down the road..

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                            • Steve Lynchundefined
                              Steve Lynch
                              last edited by

                              Ok! revealation!

                              When I ran firmware update again, it said "trying to connect at "23000 baud" or something like that really quickly, then went through all of the other messages..

                              Based on the command in my Config.G, am I setting the baud?

                              In my general preferences section in my Config, I inserted this line:

                              M575 P1 B57600 S1 ;Set baud rate Duet Board.

                              Based on this, P1 should be the proper interface, right? P0 says it's USB.. B57600 should set the baud to match the paneldue, and S1 is just checking...

                              It doesn't seem that it's properly setting my Baud. Is there a G command to list the current baud rate?

                              Or a G command I can simply send to set it?

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                              • resamundefined
                                resam
                                last edited by

                                I have this in my config.g: M575 P1 B57600 S1
                                You can also send it again via DWC at any time.

                                Make sure your PanelDue is configured to the same, go to the setup tab and double-check.0_1546378804193_IMG_6625.JPG

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                                • Steve Lynchundefined
                                  Steve Lynch
                                  last edited by

                                  yep same here... I just ran it again.. the message says trying to connect at 230400 Baud
                                  That's way too much. I sent it manually as well.

                                  It's not taking it. Oh well... maybe @dc42 might chime in on this matter..

                                  Dougal1957undefined 1 Reply Last reply Reply Quote 0
                                  • Dougal1957undefined
                                    Dougal1957 @Steve Lynch
                                    last edited by

                                    @steve-lynch Have you also got it set on the PanelDue as well that is not controlled by the M575 see RESAM's pic above

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                                    • Steve Lynchundefined
                                      Steve Lynch
                                      last edited by

                                      yes
                                      0_1546380137061_2019-01-01 16.55.38.jpg

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                                      • Steve Lynchundefined
                                        Steve Lynch
                                        last edited by

                                        0_1546380178412_2019-01-01 16.57.07.jpg

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                                        • dc42undefined
                                          dc42 administrators
                                          last edited by

                                          Looks like it's receiving but not transmitting. The fault could lie in the PanelDue or the Duet. You could check that RA4 and RA5 on the PanelDue look correctly soldered, but assuming they do then I suggest you submit a warranty claim.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                          • Steve Lynchundefined
                                            Steve Lynch
                                            last edited by

                                            It's doing the same thing for both types of connections, so it's unlikely that the duet has an issue.. I'm guessing the paneldue has a deeper issue. R4 & R5 look fine under the scope.. I'll just wait for filastruder I guess..

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