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    DuetWifi V1.02 DuetEthernet 1.0 Stops Printing Software Reset

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    • CEstherundefined
      CEsther
      last edited by

      DC42,

      Thanks! I will pass this on. This has been an ongoing issue for about 10 months. My first printer had a Duet board that did not have the built in ethernet. They upgraded it to one like this. After about 7 months of experimenting, sending new boards, new screens, adding ground wiring, etc. We both decided it was time for a new printer. In November, I got a new printer and at first all worked great. Then about two weeks ago, I had a small print fail. Then over the weekend, I had two large prints fail. The original printer and board gave us a power up reset, even though it never went down. This one gives us a software reset. They are sending me another board with a different firmware, the problem is I don't think they know what is wrong and are just hoping this fixes it. I sent them your text to see what they say.

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      • CEstherundefined
        CEsther
        last edited by

        DC42,

        Where can I get a copy of this new firmware. I am afraid that I am about to go down the same path that I have gone down with them for months. I don't think it is a hardware issue myself. I think it is firmware or some sort of software issue.

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        • SupraGuyundefined
          SupraGuy
          last edited by

          https://github.com/dc42/RepRapFirmware/releases/tag/2.02

          Or... You can go to the "firmware and installation" where new releases and release candidates are discussed.

          Lead screw driven printer, powered by Duet 2 Wifi
          MPCNC powered by Duet 2 Wifi
          CoreXY printer driven by Duet 3 6HC
          LowRider CNC powered by Duet 2 Wifi

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          • CEstherundefined
            CEsther
            last edited by

            DC42,

            I need to ask one more question. I have a DuetWifi V1.02 in another printer I have a Duet2 V1.03. Which is the latest version? I am trying to do research to assist in solving this issue. I would like to use the latest board I would think.

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            • dc42undefined
              dc42 administrators
              last edited by dc42

              The Duet 1.03 is a later PCB revision than the 1.02. For the differences, see https://duet3d.dozuki.com/Wiki/Hardware_Overview#Section_PCB_revision_history. Both can run the same firmware.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • CEstherundefined
                CEsther
                last edited by

                Well, it happened again. They sent me a new board. This one is a Duet 2 V 1.04a. This was a different file than before and a much shorter print. Below is the M115 and M122 code info. Does this reveal anything different than before? Either being the same info on a different board or other. Any info or help is greatly appreciated.

                7:16:53 AMM115
                FIRMWARE_NAME: RepRapFirmware for Duet Ethernet FIRMWARE_VERSION: Fusionware 1.18.1 RC1 ELECTRONICS: Duet Ethernet 1.0 FIRMWARE_DATE: 2017-05-15
                7:16:46 AMConnection established!
                7:16:41 AMPage Load complete!

                6:08:50 AMM122
                === Diagnostics ===
                Used output buffers: 2 of 32 (8 max)
                === Platform ===
                Static ram used: 25020
                Dynamic ram used: 89780
                Recycled dynamic ram: 3984
                Stack ram used: 1104 current, 3824 maximum
                Never used ram: 8464
                Last reset 08:36:44 ago, cause: software
                Last software reset code 0x5003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0040080f, BFAR 0xe000ed38, SP 0xffffffff
                Spinning module during software reset: GCodes, available RAM 4208 bytes (slot 0)
                Error status: 0
                Free file entries: 10
                SD card 0 detected, interface speed: 20.0MBytes/sec
                SD card longest block write time: 0.0ms
                MCU temperature: min 32.4, current 35.5, max 39.3
                Supply voltage: min 23.5, current 23.6, max 23.7, under voltage events: 0, over voltage events: 0
                Driver 0: stalled standstill
                Driver 1: stalled standstill
                Driver 2: stalled standstill
                Driver 3: stalled standstill
                Driver 4: standstill
                Date/time: 2019-01-23 06:08:50
                Slowest main loop (seconds): 0.003906; fastest: 0.000000
                === Move ===
                MaxReps: 0, StepErrors: 0, MaxWait: 0ms, Underruns: 0, 0
                Scheduled moves: 0, completed moves: 0
                Bed compensation in use: none
                Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                Probe change coordinates:
                === Heat ===
                Bed heater = 0, chamber heater = -1
                Heater 1 is on, I-accum = 0.0
                === GCodes ===
                Segments left: 0
                Stack records: 1 allocated, 0 in use
                Movement lock held by null
                http is idle in state(s) 0
                telnet is idle in state(s) 0
                file is idle in state(s) 0
                serial is idle in state(s) 0
                aux is idle in state(s) 0
                daemon is idle in state(s) 0
                queue is idle in state(s) 0
                Code queue is empty.
                === Network ===
                State: 4
                === Webserver ===
                HTTP sessions: 1 of 8
                FTP connections: 0, state 0
                Telnet connections: 0, state 0

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  I can't support that old firmware version, and updating to latest firmware will very likely fix it. See my earlier reply.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • CEstherundefined
                    CEsther
                    last edited by

                    DC42....Thanks. I have told Fusion exactly what you have stated about the firmware and they state that they can't go to the latest firmware. They have given me some stupid reason for not doing it. So my question is this.......

                    If they send me their firmware, would it be possible for me to basically make the changes that they need to the latest firmware and then debug myself. I can't very well ignore what they have changed and just update the firmware as I am guessing it would't work.

                    Thanks again for your help.

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      There have been huge changes to the standard firmware since 1.18. So you would need to establish what changes they have made to the standard 1.18. Then try to make the same changes to the latest standard firmware.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • CEstherundefined
                        CEsther
                        last edited by

                        DC42

                        I am still waiting on a reply from Fusion3. In the meantime I have tried to do another print. Again, I had the same software reset. Through all of this, the only thing that has not been replaced has been the Power Supply. Is it possible to get the error that I am getting "software reset" due to a power supply being undersized. Again, I am just throwing darts trying to see what I might hit.

                        They are looking into upgrading the firmware.

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