PCBA Quality Issues

[dc42]

I am concerned by your report, but unfortunately the images you posted are not accessible to us. Please host them in a public area.

[Wardialer]

@dc42 Sorry my bad. Forgot to make the folder public. It's accessible now.

[dc42]

Thanks. I don't deal with production issues, so one of my colleagues will get in touch with you.

[Wardialer]

@dc42 Ok. Thank you

[frank26080115]

Hey @Wardialer look around the large extension connector, does the PCB seem bent to you?

[Wardialer]

@frank26080115 It didn't seemed bent but I will check when I get home. THT components seemed flat to the PCB but I didn't take a good look. I can also take a look at the logs on the SD card for date and time if needed for traceability.

[Wardialer]

@frank26080115 The PCB is flat. According to the log I found on the SD card logging started on 18.02.2019. 15:15:12. Also forgot to tell the board is from ooznest.

Images2

Images taken by phone.

[Roland]

Thank you for drawing these assembly shortcomings to our attention. Please advise the Duet serial number - sticker on MCU - so we can identify the board and raise these issues with the assemblers at once. We would then like to replace your board with a new one and return it to the factory as detailed evidence of unacceptable practices. Please email info@duet3d.com so we can set this up.

[frank26080115]

I didn't complain about this because the printer works fine and I've done a good suite of tests, but I took this picture of my slightly bent PCB a few months ago

[Wardialer]

This post is deleted!

[Wardialer]

This post is deleted!