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    Extruder stepper not turning

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    Duet Hardware and wiring
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    • dc42undefined
      dc42 administrators
      last edited by

      Yes it could be a failed driver. If the E1 motor output is free, please try using that one, to diagnose whether the driver is the problem.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      Andy Cohenundefined 1 Reply Last reply Reply Quote 0
      • Andy Cohenundefined
        Andy Cohen @DocCox
        last edited by Andy Cohen

        @doccox Yes of course I heated up the extruder that 1st time. The "Extrude" button is disabled prior to heating up anyways.

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        • Andy Cohenundefined
          Andy Cohen @dc42
          last edited by Andy Cohen

          @dc42 Yes, I saw this in another similar thread. I was about to try this then I tried swapping the X axis stepper into the E0 connector. and the stepper (the X axis) worked for 1 try. Then started again. I also am now seeing weirds stuff happening in the X and Y steppers. They are acting like they're getting completely incorrect voltages and are reversed.
          Is it possible that the config is somehow corrupted?

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          • Andy Cohenundefined
            Andy Cohen
            last edited by

            Seems OK to me...
            ; Drives
            M569 P0 S1 ; Drive 0 goes forwards
            M569 P1 S1 ; Drive 1 goes forwards
            M569 P2 S0 ; Drive 2 goes backwards
            M569 P3 S1 ; Drive 3 goes forwards
            M350 X16 Y16 Z16 E16 I1 ; Configure microstepping with interpolation
            M92 X88.57 Y88.57 Z400.00 E96.28 ; Set steps per mm
            M566 X900.00 Y900.00 Z12.00 E120.00 ; Set maximum instantaneous speed changes (mm/min)
            M203 X6000.00 Y6000.00 Z400.00 E1200.00 ; Set maximum speeds (mm/min)
            M201 X500.00 Y500.00 Z20.00 E250.00 ; Set accelerations (mm/s^2)
            M906 X800.00 Y800.00 Z800.00 E800.00 I30 ; Set motor currents (mA) and motor idle factor in per cent
            M84 S30 ; Set idle timeout

            dc42undefined 1 Reply Last reply Reply Quote 0
            • dc42undefined
              dc42 administrators @Andy Cohen
              last edited by

              @andy-cohen, I suggest you run M122 after seeing these issues, and check the report for under voltage events.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              Andy Cohenundefined 1 Reply Last reply Reply Quote 0
              • Andy Cohenundefined
                Andy Cohen @dc42
                last edited by

                @dc42 Seems it continues to deteriorate. Now when I try to move the Y axis the carriage moves in X even though the Y cables are in the Y connector.

                Seems to me this board is defective. I'll contact the reseller Monday AM.

                Doesn't Duet3D do burn ins??? If they did this would have showed up.

                botundefined 1 Reply Last reply Reply Quote 0
                • botundefined
                  bot @Andy Cohen
                  last edited by bot

                  @andy-cohen

                  Check the SD card. If the contents are not being read correctly from the SD card, your configuration will not be used. Your printer is a corexy, correct? That could explain why X/Y motors are getting activated at the incorrect times. A default cartesian config would not work well for your machine.

                  I've heard sometimes that the cheap SD cards that ship with the duets can fail. Try a different SD card, or verify first that it is being read at all. What's the name of the printer on the paneldue/DWC? If the config is not being read, the name will be "My Duet" or something like that.

                  *not actually a robot

                  Andy Cohenundefined 1 Reply Last reply Reply Quote 0
                  • Andy Cohenundefined
                    Andy Cohen @bot
                    last edited by

                    @bot I pulled the sd card and looked at it on my Mac. Looks fine; reads and writes fine. Although your guess was a good one. It would explain quite a bit. When the X stepper does move it's a LOT harsher as though it's getting way too much power.

                    Examined the board carefully and there's zero marks anywhere from arcing or scorching. No smell at all. So no bridging or shorting. You would think that a fail within like this would brick it.

                    Is there some way of doing a hard reset?

                    botundefined 1 Reply Last reply Reply Quote 0
                    • botundefined
                      bot @Andy Cohen
                      last edited by

                      @andy-cohen

                      Even though you can read the SD card on your mac or pc, there have been reported times where the SD card is still not readable by the Duet. Usually, IIRC, this was solved by using a different SD card. Sometimes it was fixed by formatting the sd card as fat 32 and starting over, and other times, more rarely, the sd card socket itself became faulty.

                      Can you inser the SD card into the duet and verify via the web control or PanelDue if the SD config is being loaded properly? The easiest way is to check the machine name.

                      *not actually a robot

                      Andy Cohenundefined 1 Reply Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        Can you post some more details?

                        What firmware version? Board version?
                        Entire config.g?
                        Results of M122?

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • Andy Cohenundefined
                          Andy Cohen @bot
                          last edited by

                          @bot It's using the correct name I gave it in the config file. Whats interesting is now I am getting the dialog you see in the attached.0_1555297894831_IMG_5676.jpg

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