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    PanelDue black after crash

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • Hornetriderundefined
      Hornetrider
      last edited by Hornetrider

      Good morning,

      I have had a crash with my printer using Duet Ethernet and PanelDue.
      The crash itself did not seem so crazy at first sight.

      But looking into it I found out:

      • BLTouch ripped away and cable 3wire melted to hotend
      • PanelDue black
      • after re-power only blue led (VIN) on and PanelDue still black

      Everything was performing perfectly, and I assume the crash was caused by malfunction of Palette 2 as is spooled all filament out without stopping....well ist stopped as spool was empty and the filament was on desk;-)

      Is there a chance that the board has survived and only fuses are to be replaced?
      Or did this crash kill all?

      Any ideas for further diagnostics?

      I hope someone might give me a hand.

      Cheers
      Ric

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      • Vetiundefined
        Veti
        last edited by

        the melting prob made the 5v and gnd touch.
        this will short the 5v regulator.
        that is why the paneldue does not light up.

        disconnect all and see if you can get the board to come up with only usb connected to see if more is damaged

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        • dc42undefined
          dc42 administrators
          last edited by

          As @Veti says, disconnect everything and see what LEDs light up on the main board. If it's just the blue one, check the 7.5A fuse. Also check IC U3 for signs of damage.

          You can check the PanelDue by disconnecting it from the Duet and providing it with power through its USB connector.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • Hornetriderundefined
            Hornetrider
            last edited by

            thanks for the fast feedback.

            Is there a way to protect against such failures? It hasn't been the first time for me that the BLTouch was close to the Hot-End...

            Another question.
            In the "how to destroy" guidelines it is stated that +12/24V connected to the 3.3/5V is the way to do harm. How can GND (housing Hot-End) cause the same?
            Are 3.3/5V pins on the connector block not protected against shortage?

            I will check if my Hot-End (E3D) and GND are connected....

            Anyway, I will report my findings

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            • Hornetriderundefined
              Hornetrider
              last edited by

              Hey guys

              checked everything.

              • Fuses ok
              • External supply via USB and the thing works again
              • no contact of V6 HotEnd towards GND or Plus

              So, why does a short between the 3 wires of BLTouch grill the 5V Supply?

              Cheers

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              • dc42undefined
                dc42 administrators
                last edited by

                Normally, it shouldn't. Is there any sign of damage to U3?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • Hornetriderundefined
                  Hornetrider
                  last edited by Hornetrider

                  Where do I find U3?

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    It's the small square chip close to the 5V_EN jumper.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    Hornetriderundefined 1 Reply Last reply Reply Quote 0
                    • Hornetriderundefined
                      Hornetrider @dc42
                      last edited by

                      @dc42 OK. And bad signs would be?

                      dc42undefined 1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @Hornetrider
                        last edited by

                        @hornetrider said in PanelDue black after crash:

                        @dc42 OK. And bad signs would be?

                        A burn mark or crater on the chip.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        Hornetriderundefined 1 Reply Last reply Reply Quote 0
                        • Hornetriderundefined
                          Hornetrider @dc42
                          last edited by

                          @dc42 U3 is gone. There is a crater. I have contacted my dealer to find a solution

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