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    Duet 2 WiFi wifi dead

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    • dc42undefined
      dc42 administrators
      last edited by

      The warranty policy is at https://www.duet3d.com/warranty. In some countries you may have additional rights.

      In what way is the board dead? Have you worked through https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      1 Reply Last reply Reply Quote 0
      • andreweundefined
        andrewe
        last edited by andrewe

        Hi, David, the board is not dead just the wifi module has stopped working. The wifi just reports as starting all the time although it did work for an hour or so last night. I've read all the forum posts I could find on the issue. I'm in the UK.

        1 Reply Last reply Reply Quote 0
        • NitroFreakundefined
          NitroFreak
          last edited by

          What is it with these wifi modules breaking?

          A Former User? 1 Reply Last reply Reply Quote 0
          • A Former User?
            A Former User @NitroFreak
            last edited by A Former User

            @nitrofreak said in Duet 2 WiFi wifi dead:

            What is it with these wifi modules breaking?

            The terminology you are using is incorrect, the wifi modules are not generally as you call it breaking.

            What is more common is that the signal between the module and the router is too weak to sustain an adequate connection.

            Initially I had this issue and began thinking of swapping the wifi modules to ethernet module's, but with the recent advent of the particular wifi module model becoming available with an external antenna, I have successfully been installing those modules on all my duet 2 boards which has led tome getting very reliable results.

            I have linked to the module I am using below.

            it might be a plan to think before blaming the hardware with such a sweeping statement. Where wifi is concerned there are geographical power restrictions on the amount of power a wifi module is allowed to pump out, this restriction is generally what hampers the wifi module in the duet

            ESP8266

            NitroFreakundefined 1 Reply Last reply Reply Quote 0
            • NitroFreakundefined
              NitroFreak @A Former User
              last edited by

              @calvinx said in Duet 2 WiFi wifi dead:

              The terminology you are using is incorrect, the wifi modules are not generally as you call it breaking.

              What is more common is that the signal between the module and the router is too weak to sustain an adequate connection.

              Initially I had this issue and began thinking of swapping the wifi modules to ethernet module's, but with the recent advent of the particular wifi module model becoming available with an external antenna, I have successfully been installing those modules on all my duet 2 boards which has led tome getting very reliable results.

              I have linked to the module I am using below.

              it might be a plan to think before blaming the hardware with such a sweeping statement. Where wifi is concerned there are geographical power restrictions on the amount of power a wifi module is allowed to pump out, this restriction is generally what hampers the wifi module in the duet

              ESP8266

              Iยดm using my words very carefully. It is not the router which is the problem; my Duet wifi sits about 3 meters away from my router with a direct line of view.

              Also, it does not seem a connection issue, i have -57dbm of connection strength. When the wifi connects it connects.
              The times it does not connect the Duet does not manage to make a connection to the wifi module.

              It gives me this:

              M122<CR>
              Trying to connect at 230400 baud: failed
              Trying to connect at 115200 baud: failed
              Trying to connect at 74880 baud: failed
              Trying to connect at 9600 baud: failed
              Error: Installation failed due to comm write error
              ok
              WiFi module is disabled

              When i try to enable the wifi module with M552 S1 and then check the status with M552 this happens:

              Wifi module is being started

              And i hope you are joking if you suppose i change the wifi module on my warrantied Duet by hot air desoldering that old chip and voiding my warranty.

              A Former User? 1 Reply Last reply Reply Quote 0
              • A Former User?
                A Former User @NitroFreak
                last edited by A Former User

                @nitrofreak said in Duet 2 WiFi wifi dead:

                @calvinx said in Duet 2 WiFi wifi dead:

                The terminology you are using is incorrect, the wifi modules are not generally as you call it breaking.

                What is more common is that the signal between the module and the router is too weak to sustain an adequate connection.

                Initially I had this issue and began thinking of swapping the wifi modules to ethernet module's, but with the recent advent of the particular wifi module model becoming available with an external antenna, I have successfully been installing those modules on all my duet 2 boards which has led tome getting very reliable results.

                I have linked to the module I am using below.

                it might be a plan to think before blaming the hardware with such a sweeping statement. Where wifi is concerned there are geographical power restrictions on the amount of power a wifi module is allowed to pump out, this restriction is generally what hampers the wifi module in the duet

                ESP8266

                Iยดm using my words very carefully. It is not the router which is the problem; my Duet wifi sits about 3 meters away from my router with a direct line of view.

                Also, it does not seem a connection issue, i have -57dbm of connection strength. When the wifi connects it connects.
                The times it does not connect the Duet does not manage to make a connection to the wifi module.

                It gives me this:

                M122<CR>
                Trying to connect at 230400 baud: failed
                Trying to connect at 115200 baud: failed
                Trying to connect at 74880 baud: failed
                Trying to connect at 9600 baud: failed
                Error: Installation failed due to comm write error
                ok
                WiFi module is disabled

                When i try to enable the wifi module with M552 S1 and then check the status with M552 this happens:

                Wifi module is being started

                And i hope you are joking if you suppose i change the wifi module on my warrantied Duet by hot air desoldering that old chip and voiding my warranty.

                And I'm choosing my words very carefully.

                Your intimation was that there is a large number of wifi modules failing in the duet wifi boards, when that is not the case, so dont try to intimate that there is a problem that is not as wide spread as you tried to intimate.

                So if your system is still under warranty as you say it is, then contact the vendor and get something done about it instead of bleating about it.

                Also please show me where I said you should change your WiFi module? you can't because I didn't.

                I was relaying My experience of MY CHOSEN route of how I improved my systems, nothing more.

                1 Reply Last reply Reply Quote 0
                • andreweundefined
                  andrewe
                  last edited by

                  I managed to fix for now I masked around the wifi module with Kapton tape and gave it a blast with a heat gun for 2 seconds. I've handled it and restarted it a few times and it seems reliable again now.๐Ÿ˜Ž

                  dc42undefined 1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators @andrewe
                    last edited by

                    @andrewe said in Duet 2 WiFi wifi dead:

                    I managed to fix for now I masked around the wifi module with Kapton tape and gave it a blast with a heat gun for 2 seconds. I've handled it and restarted it a few times and it seems reliable again now.๐Ÿ˜Ž

                    Great stuff! I was about to offer to repair your board if you send it to me and cover the return postage.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    A Former User? 1 Reply Last reply Reply Quote 0
                    • andreweundefined
                      andrewe
                      last edited by

                      Thanks! hopefully, it will keep going now. I examined it close up and couldn't see a bad solder joint so I'm guessing it was bad solder somewhere in the module.

                      1 Reply Last reply Reply Quote 0
                      • A Former User?
                        A Former User @dc42
                        last edited by A Former User

                        @dc42

                        I would fully understand if you didn't want to answer such a commercially sensitive question.

                        Is there any data available on the failure rates of the Wifi modules

                        Remembering that the wifi modules (as are all of the components for the Duet boards) supplied to Duet3D (or their board manufacturer) by an external vendor and the quality thereof is outside the control of Duet3D before anyone says anything........

                        dc42undefined 1 Reply Last reply Reply Quote 1
                        • dc42undefined
                          dc42 administrators @A Former User
                          last edited by dc42

                          @calvinx said in Duet 2 WiFi wifi dead:

                          Is there any data available on the failure rates of the Wifi modules

                          I don't have any detailed stats to hand, but I know that our assemblers occasionally have to replace the WiFi module on newly-assembled boards to get the WiFi working. It's possibly the second most often replaced component, after stepper drivers (but of course there are 5 stepper drivers, so more of them to fail).

                          The fact that @andrewe got his working just by heating it makes me wonder whether it was a fault internal to the WiFi module, or the Wii module wasn't properly soldered to the Duet PCB.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          1 Reply Last reply Reply Quote 1
                          • A Former User?
                            A Former User
                            last edited by

                            if we are to take 2 seconds of hot air literally I wouldn't put my money on the issue being solder joints as it would take longer to reflow no?

                            andreweundefined 1 Reply Last reply Reply Quote 1
                            • andreweundefined
                              andrewe @A Former User
                              last edited by

                              @bearer It could have been a bit longer but I tested for continuity between each leg and the pads on the front and back the best I could. I'm going to try and hunt down a spare wifi module just in case ๐Ÿ‘

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