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    Motors not working after upgrade

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • BReeves23undefined
      BReeves23
      last edited by BReeves23

      Hello.

      I upgraded to firmware 2.05 about 2 weeks ago or so. After doing so, nothing happens when I try to move a motor. At first there were some errors about phases, but now nothing at all. The wiring did not change at all, and I'm sure I have the phases correct. After sending a move command, nothing errors out, and the system message at the top will say "Busy" for a moment, then it will report the axis position as moved that amount. I.E. I press x+10 after boot up, and x position reads 10, but no move. If I try to manually turn the motor after making the move, it spins freely.

      Now, the odd part: All heaters, fans, and thermistors are still functioning 100% correctly. Even the ir sensor and endstop leds will still go red and report that it is triggered. I have checked all fuses, however my Duet Wifi 2 is an older model when they were soldered on. 5v and 3.3v rails all show as working properly under my multi-meter.

      So I went back to the 2.02RC6 that was on it originally before all this. I unplugged all drives, plugged in only 1 to drive 2 which is set at X in my firmware, powered the duet back on, and tried to run it. Still nada.
      M122 Reports the following:

      M122
      === Diagnostics ===
      RepRapFirmware for Duet 2 WiFi/Ethernet version 2.02RC6(RTOS) running on Duet WiFi 1.0 or 1.01
      Board ID: 08DAM-999TL-MQ4S8-6JTD0-3SJ6L-14BMW
      Used output buffers: 3 of 20 (9 max)
      === RTOS ===
      Static ram: 25524
      Dynamic ram: 98508 of which 0 recycled
      Exception stack ram used: 392
      Never used ram: 6648
      Tasks: NETWORK(ready,648) HEAT(blocked,848) MAIN(running,3804) IDLE(ready,200)
      Owned mutexes:
      === Platform ===
      Last reset 00:05:16 ago, cause: power up
      Last software reset at 2019-12-12 01:30, reason: User, spinning module GCodes, available RAM 6648 bytes (slot 2)
      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
      Error status: 0
      Free file entries: 10
      SD card 0 detected, interface speed: 20.0MBytes/sec
      SD card longest block write time: 0.0ms, max retries 0
      MCU temperature: min 35.9, current 39.9, max 40.1
      Supply voltage: min 12.3, current 12.4, max 12.5, under voltage events: 0, over voltage events: 0, power good: yes
      Driver 0: standstill, SG min/max 0/0
      Driver 1: standstill, SG min/max 0/0
      Driver 2: standstill, SG min/max 0/1023
      Driver 3: standstill, SG min/max not available
      Driver 4: standstill, SG min/max not available
      Date/time: 2020-01-03 23:17:10
      Cache data hit count 1166347818
      Slowest loop: 3.96ms; fastest: 0.07ms
      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
      === Move ===
      Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 239, MaxWait: 159273ms, Underruns: 0, 0
      Scheduled moves: 21, completed moves: 21
      Bed compensation in use: none
      Bed probe heights: 0.000 0.000 0.000 0.000 0.000
      === Heat ===
      Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
      Heater 1 is on, I-accum = 0.0
      === GCodes ===
      Segments left: 0
      Stack records: 1 allocated, 0 in use
      Movement lock held by null
      http is idle in state(s) 0
      telnet is idle in state(s) 0
      file is idle in state(s) 0
      serial is idle in state(s) 0
      aux is idle in state(s) 0
      daemon is idle in state(s) 0
      queue is idle in state(s) 0
      autopause is idle in state(s) 0
      Code queue is empty.
      === Network ===
      Slowest loop: 15.79ms; fastest: 0.00ms
      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
      HTTP sessions: 1 of 8

      • WiFi -
        Network state is running
        WiFi module is connected to access point
        Failed messages: pending 0, notready 0, noresp 0
        WiFi firmware version 1.23
        WiFi MAC address xxxxxxxxxxxxxxx
        WiFi Vcc 3.38, reset reason Turned on by main processor
        WiFi flash size 4194304, free heap 25936
        WiFi IP address 192.168.254.75
        WiFi signal strength -41dBm, reconnections 0, sleep mode modem
        Socket states: 0 0 0 0 0 0 0 0

      I tried a breakout and a bare ramps board from the expansion header and the same, so decided to scope it. No signals are going out for en, step or dir from any pin on the board.

      Since I have tried upgrading on to 3.0. No go still. I know it's way out of warranty as I bought it in 2017, however this board only had about 50 - 60 hours of total print time (Was on my Mono Maker Select v2). Anything else I can try, or test to see if it is a single driver being bad? I have used the multi-meter and verified no voltage is coming from any pin when I tell a motor to move using the test pads on the board.

      I do have access to a 4 channel Rigol scope at home, and a nice Keysight one at work if I need to scope anything.

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      • dc42undefined
        dc42 administrators
        last edited by

        Are there any error or warning messages when you try to move the axes? If the printer hasn't been homed then only G1 H1 and G1 H2 moves are allowed. So send G91 to select relative movement, then test the motors individually using G1 H2 X10, G1 H2 Y10 and so on.

        The most common cause of motors not moving is configuration errors, or config.g not being read. Send the following commands without parameters and check that the values returned are as expected:

        M584
        M906
        M913

        Also please post your config.g file.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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