Error: Short-to-ground on drivers 3 4
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Hello today i normaly run my printer ,and then a moment when stepper start some weird sound and i check on interface and i see that problem Error: Short-to-ground on drivers 3 4. and took down heat sink and on driver 4 is small hole on driver 3 one pin with help of multimeter show that is connected to Gnd. i want to know how it's with E3D if they will swap for new or how it's whit that?
I bought Duet2Wifi with Duex5 24.9.2019
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@matej1006 said in Error: Short-to-ground on drivers 3 4:
i want to know how it's with E3D if they will swap for new or how it's whit that?
a hole would suggest a somewhat acute failure, and the root cause would probably dictate terms for replacement; I'd add some pictures and whatever else could be relevant to understanding the circumstances of the event. (supply voltage, ambient temp, config file, etc)
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Supply voltage is 24V ambient temp is normal around 20 25 degree config file were working normal before that last run.
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To E4 driver no visible damage
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@matej1006, I'm sorry your DueX has suffered a driver failure. I approve a warranty replacement. Please get in touch with E3D to arrange it.
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Thank you @dc42
