Filename too long error

3DPotter

This is a recent development with one of our boards and we can not figure out why this is occurring.

A print starts but after about 2-5 min this error appears and the printer starts to behave radically, like low extrusion or it slows down. "on this occasion when the printing was around 60% done, and although the printer did not stop, the quality of the printing after that was very poor. "

Short print files go through, only extended print files that are 5min long fail.

This we have tried:
Format SD card and put on fresh files. (including the www folder)
Different SD card
Re-flashing the firmware
Having no G-code files on the card other than a 100% confirmed working good ones. (Prints that we have done over 1000 times)

alt text

Here is a failing gcode file: SV.gcode

config.g

Phaedrux

Were you able to capture a M122 after the poor print behaviour?

Firmware and DWC version? Which Duet board?

M92 X71 Y71 Z946                      ; Steps/mm for X Y Z
M92 E70                 		  	; Steps/mm for E 
M350 X1 Y1 Z1 E1 I1			; Set 1x microstepping with interpolation
M906 X0 Y0 Z0 E0 I30 			; Set motor currents (mA) and increase idle current to 30%

Seems odd. External drivers?

3DPotter

Duet 2 Wifi Board
Firmware Name: RepRapFirmware for Duet 2 WiFi/Ethernet
Firmware Electronics: Duet WiFi 1.02 or later
Firmware Version: 2.04RC1 (2019-07-14b1)
WiFi Server Version: 1.21
Web Interface Version: 1.21-RC4

Steps and external drives are correct. We power the motors directly so we set board power to 0.

dc42

We had a report of something very similar a few weeks ago. It turned out that Kapersky AV had started sending OCP requests via HTTP that contained very long strings. RRF treats them like any other HTTP request, so it looks for a file of that name - but the length of the request gives rise to the "Filename too long" message.

There is a workaround for this issue in RepRapFirmware 3.1.1. Alternatively, there may be an option in Kapersky to avoid making these requests.

3DPotter

It is something that is requesting something from the duet board by the computer. This was being used on a mac with Safari web browser in this instance. Some Mac service or another program must have been requesting something from the website, but it is not a website, it is the interface. Which ends up with a file name too long error after too many requests.

I am guessing that what is happening at least. Another computer with Microsoft edge worked just fine.

A Former User

does adding a password as a workaround help? (maybe RRF dismisses the request before it becomes problematic?)
https://duet3d.dozuki.com/Wiki/Gcode#Section_M551_Set_Password

dc42

Is the user running Kapersky AV? See my previous response.

3DPotter

@dc42 said in Filename too long error:

Is the user running Kapersky AV? See my previous response.

They were not. When I inquired what anti virus software they were using their response was "On mac, I don't use antivirus."

Sorry, I don't have that data of what caused the issue. I am just assuming that since your problem from what you described as a service/anti-virus on the computer is sending requests to the board and overloads it over time, is the same thing that happened here, but we don't know what service it is.

They are in another country and there is a language barrier.

They resolved their issue by using a different computer.