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    "DCS is not started" error - Duet3

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    • Neufraundefined
      Neufra
      last edited by

      Hi there,
      I got my duet3 today.
      During the setup, I ran into the following problem:

      https://drive.google.com/file/d/1nAlHIK9otb16Q5Y07_CqbHby2KdrDjNd/view?usp=sharing
      (it´s a Video, showing the Problem)

      I read about this in other posts.
      They always asked for these "commands":
      (I can´t do "M115")

      pi@duet3:~ $ apt list duet\*
      Listing... Done
      duetcontrolserver/stable,now 3.1.1 armhf [installed,automatic]
      duetruntime/stable,now 3.1.1 armhf [installed,automatic]
      duetsd/stable,now 1.0.6 all [installed,automatic]
      duetsoftwareframework/stable,now 3.1.1 armhf [installed]
      duettools/stable,now 3.1.1 armhf [installed,automatic]
      duetwebcontrol/stable,now 3.1.1 all [installed,automatic]
      duetwebserver/stable,now 3.1.0 armhf [installed,automatic]
      
      pi@duet3:~ $ sudo journalctl -u duetcontrolserver -e
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: Licensed under the terms of the G
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [info] Settings loaded
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [info] Environment initialized
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [fatal] Could not connect to Duet
      Aug 17 12:34:20 duet3 systemd[1]: duetcontrolserver.service: Succeeded.
      Aug 17 12:34:25 duet3 systemd[1]: duetcontrolserver.service: Service RestartSec=
      Aug 17 12:34:25 duet3 systemd[1]: duetcontrolserver.service: Scheduled restart j
      Aug 17 12:34:25 duet3 systemd[1]: Stopped Duet Control Server.
      Aug 17 12:34:25 duet3 systemd[1]: Started Duet Control Server.
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Duet Control Server v3.1.1
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Written by Christian Hammacher fo
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Licensed under the terms of the G
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: [info] Settings loaded
      Aug 17 12:34:27 duet3 DuetControlServer[3405]: [info] Environment initialized
      Aug 17 12:34:27 duet3 DuetControlServer[3405]: [fatal] Could not connect to Duet
      Aug 17 12:34:27 duet3 systemd[1]: duetcontrolserver.service: Succeeded.
      Aug 17 12:34:32 duet3 systemd[1]: duetcontrolserver.service: Service RestartSec=
      Aug 17 12:34:32 duet3 systemd[1]: duetcontrolserver.service: Scheduled restart j
      Aug 17 12:34:32 duet3 systemd[1]: Stopped Duet Control Server.
      Aug 17 12:34:32 duet3 systemd[1]: Started Duet Control Server.
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Duet Control Server v3.1.1
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Written by Christian Hammacher fo
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Licensed under the terms of the G
      lines 979-1001/1001 (END)
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: Licensed under the terms of the GNU Public License Vers
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [info] Settings loaded
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [info] Environment initialized
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [fatal] Could not connect to Duet (Board is not availab
      Aug 17 12:34:20 duet3 systemd[1]: duetcontrolserver.service: Succeeded.
      Aug 17 12:34:25 duet3 systemd[1]: duetcontrolserver.service: Service RestartSec=5s expired, scheduling
      Aug 17 12:34:25 duet3 systemd[1]: duetcontrolserver.service: Scheduled restart job, restart counter is
      Aug 17 12:34:25 duet3 systemd[1]: Stopped Duet Control Server.
      Aug 17 12:34:25 duet3 systemd[1]: Started Duet Control Server.
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Duet Control Server v3.1.1
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Written by Christian Hammacher for Duet3D
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Licensed under the terms of the GNU Public License Vers
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: [info] Settings loaded
      Aug 17 12:34:27 duet3 DuetControlServer[3405]: [info] Environment initialized
      Aug 17 12:34:27 duet3 DuetControlServer[3405]: [fatal] Could not connect to Duet (Board is not availab
      Aug 17 12:34:27 duet3 systemd[1]: duetcontrolserver.service: Succeeded.
      Aug 17 12:34:32 duet3 systemd[1]: duetcontrolserver.service: Service RestartSec=5s expired, scheduling
      Aug 17 12:34:32 duet3 systemd[1]: duetcontrolserver.service: Scheduled restart job, restart counter is
      Aug 17 12:34:32 duet3 systemd[1]: Stopped Duet Control Server.
      Aug 17 12:34:32 duet3 systemd[1]: Started Duet Control Server.
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Duet Control Server v3.1.1
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Written by Christian Hammacher for Duet3D
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Licensed under the terms of the GNU Public License Vers
      lines 979-1001/1001 (END)
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: Licensed under the terms of the GNU Public License Version 3
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [info] Settings loaded
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [info] Environment initialized
      Aug 17 12:34:20 duet3 DuetControlServer[3391]: [fatal] Could not connect to Duet (Board is not available (no header))
      Aug 17 12:34:20 duet3 systemd[1]: duetcontrolserver.service: Succeeded.
      Aug 17 12:34:25 duet3 systemd[1]: duetcontrolserver.service: Service RestartSec=5s expired, scheduling restart.
      Aug 17 12:34:25 duet3 systemd[1]: duetcontrolserver.service: Scheduled restart job, restart counter is at 157.
      Aug 17 12:34:25 duet3 systemd[1]: Stopped Duet Control Server.
      Aug 17 12:34:25 duet3 systemd[1]: Started Duet Control Server.
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Duet Control Server v3.1.1
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Written by Christian Hammacher for Duet3D
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: Licensed under the terms of the GNU Public License Version 3
      Aug 17 12:34:26 duet3 DuetControlServer[3405]: [info] Settings loaded
      Aug 17 12:34:27 duet3 DuetControlServer[3405]: [info] Environment initialized
      Aug 17 12:34:27 duet3 DuetControlServer[3405]: [fatal] Could not connect to Duet (Board is not available (no header))
      Aug 17 12:34:27 duet3 systemd[1]: duetcontrolserver.service: Succeeded.
      Aug 17 12:34:32 duet3 systemd[1]: duetcontrolserver.service: Service RestartSec=5s expired, scheduling restart.
      Aug 17 12:34:32 duet3 systemd[1]: duetcontrolserver.service: Scheduled restart job, restart counter is at 158.
      Aug 17 12:34:32 duet3 systemd[1]: Stopped Duet Control Server.
      Aug 17 12:34:32 duet3 systemd[1]: Started Duet Control Server.
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Duet Control Server v3.1.1
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Written by Christian Hammacher for Duet3D
      Aug 17 12:34:32 duet3 DuetControlServer[3419]: Licensed under the terms of the GNU Public License Version 3
      

      The "diag"-LED is constantly on! (but only very dimm/weak)!

      Any ideas what to do now?

      A Former User? T3P3Tonyundefined 2 Replies Last reply Reply Quote 0
      • A Former User?
        A Former User @Neufra
        last edited by

        @Neufra said in "DCS is not started" error - Duet3:

        (I can´t do "M115")

        even if you connect to the micro usb of the the duet?

        1 Reply Last reply Reply Quote 0
        • Neufraundefined
          Neufra
          last edited by Neufra

          No.
          I can´t acces the duet with "BOSSA".

          I tried it in Standalone-mode (R pi dissabled [removed "5V -> SBC" jumper] and SD card, with the mandatory files on it, inside the duet.) aswell as with the pi enabled. (and no SD card in the duet)

          edit:
          the board doesn´t show up in "BOSSA".
          The erase-jumper is set, and I tried pressing the reset button.

          1 Reply Last reply Reply Quote 0
          • A Former User?
            A Former User
            last edited by

            Micro usb serves two purposes; usb serial console when the firmware is working. Connect using any terminal software to execute g-codes like M115.

            And secondly after executing M999 P"ERASE" or setting the erase jumper the board should respond to bossa (mind you there have been some reports of bugs on various operating systems, so SAM-BA may be a btter option depending on the actual error you get from bossa).

            use device manager on windows or lsusb on linux to try and identify what the board is present as, if anything.

            https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

            ☝ while targetd at duet2, its mostly translatable to a duet3 in stand alone mode.

            1 Reply Last reply Reply Quote 0
            • Neufraundefined
              Neufra
              last edited by Neufra

              wich board do I have to use in "SAM-BA" for the duet3 ?

              This is what I get if I use the "Board for the duet 2":
              samba.PNG

              And this is the Problem in BOSSA:
              bossa.PNG

              1 Reply Last reply Reply Quote 0
              • A Former User?
                A Former User
                last edited by

                never had to use sam-ba for that so can't say for sure which chip to choose. in bossa its ATSAME70x20

                maybe its worth trying to connect the duet to to the Pi instead, and just run bossa from there, seems to have a higher success rate. seems to be a usb issue on the computer with the warning icon there.

                lazy way is to run wget https://pastebin.com/raw/Wa1kYf3G -O - | tr -d "\r" | bash on the pi with the duet's micro usb connected to the pi (it'll download, compile bossac and flash the 3.1.1 firmware from /opt/dsf/sd/sys/ all for you)

                did you update to 3.0 before trying 3.1.1?

                1 Reply Last reply Reply Quote 0
                • Neufraundefined
                  Neufra
                  last edited by

                  @bearer said in "DCS is not started" error - Duet3:

                  wget https://pastebin.com/raw/Wa1kYf3G -O - | tr -d "\r" | bash

                  I get an Error with that command:

                  pi@duet3:~ $ wget https://pastebin.com/raw/Wa1kYf3G -O - | tr -d "\r" | bash
                  --2020-08-17 14:28:50--  https://pastebin.com/raw/Wa1kYf3G
                  Resolving pastebin.com (pastebin.com)... 104.23.99.190, 104.23.98.190, 2606:4700                               :10::6817:62be, ...
                  Connecting to pastebin.com (pastebin.com)|104.23.99.190|:443... connected.
                  HTTP request sent, awaiting response... 200 OK
                  Length: unspecified [text/plain]
                  Saving to: ‘STDOUT’
                  
                  -                       [ <=>                ]     897  --.-KB/s    in 0s
                  
                  2020-08-17 14:28:53 (3.53 MB/s) - written to stdout [897]
                  
                  Cloning into '/home/pi/BOSSA'...
                  fatal: unable to access 'https://github.com/shumatech/BOSSA/': Could not resolve                                host: github.com
                  bash: line 26: cd: /home/pi/BOSSA: No such file or directory
                  make: *** No rule to make target 'bossac'.  Stop.
                  /dev/ttyACM0 not found******
                  
                  

                  I didn´t use version 3.0 first...
                  How can I install it now?

                  A Former User? 1 Reply Last reply Reply Quote 0
                  • T3P3Tonyundefined
                    T3P3Tony administrators @Neufra
                    last edited by

                    @Neufra said in "DCS is not started" error - Duet3:

                    The "diag"-LED is constantly on! (but only very dimm/weak)!

                    This is not right. What do you have plugged in to the Duet? Try with nothing plugged (including the Pi) and jsut powered with USB.

                    www.duet3d.com

                    1 Reply Last reply Reply Quote 0
                    • Neufraundefined
                      Neufra
                      last edited by

                      The Diag-LED is still always dimm. I tried with and without the SD card, Plugged into the PC or a Phonecharger... no change

                      T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                      • T3P3Tonyundefined
                        T3P3Tony administrators @Neufra
                        last edited by

                        @Neufra with 5V USB power applied put a jumper on the Erase jumper, then take it back off and power cycle the board. It should not now show up as a BOSSA programming port. you then need to re flash the firmware on the board (use v3.1.1 from the github release).

                        https://github.com/Duet3D/RepRapFirmware/releases

                        After that it should then show up as a Duet 3 and the diag light should be flashing.

                        www.duet3d.com

                        Carloundefined 1 Reply Last reply Reply Quote 0
                        • Carloundefined
                          Carlo @T3P3Tony
                          last edited by

                          @T3P3Tony

                          I get the same error on both 2 and 3 duets unless I use a specific micro usb cable which I have now set aside for just using on duet boards but with that cable connects 1st time ..may be of help?

                          1 Reply Last reply Reply Quote 0
                          • Neufraundefined
                            Neufra
                            last edited by

                            I just tried many different things, including different cables, but I just can´t get a conection to the board.. I mean, BOSSA and SAM-BA show the serial port, but I get the same error massages as befor (the pictures further up).

                            Is there something im just forgetting about?

                            Carloundefined 1 Reply Last reply Reply Quote 0
                            • Carloundefined
                              Carlo @Neufra
                              last edited by

                              @Neufra
                              Is the board still in the enclosure or on the bench ...best have it on the bench nothing connected but usb honestly I have 10s of cables only 1 that works dunno why.. the others work with everything else I try them with.

                              1 Reply Last reply Reply Quote 0
                              • Neufraundefined
                                Neufra
                                last edited by

                                the board is on my desk.
                                Nothing except for the USB-cable, and the SD card is plugged in.

                                The cable i´m currently using was included with my duet 2...
                                I´ll try all of my other cables, maybe one of them works...

                                Carloundefined 1 Reply Last reply Reply Quote 0
                                • Carloundefined
                                  Carlo @Neufra
                                  last edited by

                                  @Neufra

                                  Take the card out you dont need it in to flash the firmware

                                  1 Reply Last reply Reply Quote 0
                                  • Neufraundefined
                                    Neufra
                                    last edited by

                                    I took it out now. It didn´t change much.
                                    (and I´m still swapping cable around 👍 )

                                    @T3P3Tony said in "DCS is not started" error - Duet3:

                                    It should not now show up as a BOSSA programming port.

                                    But it does, why´s that?

                                    1 Reply Last reply Reply Quote 0
                                    • Neufraundefined
                                      Neufra
                                      last edited by

                                      Good News:
                                      it turned out, that the USB port I used was the Problem.
                                      After trying all of my micro-USB cables, I thougt: "okay let´s just try a diffrent USB-port!".

                                      Now the diag-LED is blinking as it shoud!

                                      Thanks for your help so far!

                                      What should I do now, in order not to "break" it again?

                                      Carloundefined 1 Reply Last reply Reply Quote 1
                                      • Carloundefined
                                        Carlo @Neufra
                                        last edited by

                                        @Neufra

                                        You updated the firmware ? go to the online rep rap configuration tool and build your configs

                                        1 Reply Last reply Reply Quote 0
                                        • Neufraundefined
                                          Neufra
                                          last edited by

                                          I don´t know what I originaly did... I messed something up, and than nothing worked anymore 😞 !

                                          I´ll make my configs now.

                                          Carloundefined 1 Reply Last reply Reply Quote 0
                                          • Carloundefined
                                            Carlo @Neufra
                                            last edited by

                                            @Neufra

                                            Follow the documentation and take your time make sure its all wired correctly following that documentation.

                                            1 Reply Last reply Reply Quote 0
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