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    Solved White screen of death reloaded?

    PanelDue
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    • visnu777
      visnu777 last edited by

      Hello everyone 🙂
      I/we recently purchased two Panel Due 7i, one for future use with a Duet3HC and one for our Duet2Wifi. After I connected it to the Duet2 to test it for defects it initially worked but on the next day the screen only went white (Backlight?). I successfully reflashed it with the current firmware but the screen stayed white, regardless if I connect it to USB power supply, USB port or the two connector options for the Duet.
      The second display is working great so it seems to me its a hardware defect. Does anyone have an idea if I overlooked something that might be solveable?

      Michael

      dc42 1 Reply Last reply Reply Quote 0
      • dc42
        dc42 administrators @visnu777 last edited by

        @visnu777 I agree, I think it has developed a fault. Please email warranty@duet3d.com and cc the supplier that you purchased it from. You will receive a reply including a link to a form to fill in.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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