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    "out9" appears to always be enabled

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    Beta Firmware
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    • dc42undefined
      dc42 administrators @brendon
      last edited by dc42

      @brendon it sounds to me like a hardware fault then. warranty@duet3d.com.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      dc42undefined brendonundefined 2 Replies Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @dc42
        last edited by dc42

        PS - if you are into hardware, you could try measuring the voltages between each end of R52 and ground. They should both be at/close to 0V for OUT9 to be off.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • brendonundefined
          brendon @dc42
          last edited by

          @dc42 Is it not worth downgrading the firmware to see if it works on any other versions?

          Current Duet3 version:
          RepRapFirmware for Duet 3 MB6HC 3.4.0 beta 6 (2021-11-06)
          Duet Web Control 3.4.0-b6

          T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
          • T3P3Tonyundefined
            T3P3Tony administrators @brendon
            last edited by

            @brendon i just replicated the same setup with a 6HC and it works fine with 3.4b5 so i think its likely that the hardware is faulty. the quickest way to check is erase it using the jumper on the board and see if it still turns on.

            www.duet3d.com

            brendonundefined 1 Reply Last reply Reply Quote 0
            • brendonundefined
              brendon @T3P3Tony
              last edited by

              @t3p3tony If I erase it, will I have to use Bossa to re-write firmware?

              Current Duet3 version:
              RepRapFirmware for Duet 3 MB6HC 3.4.0 beta 6 (2021-11-06)
              Duet Web Control 3.4.0-b6

              T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
              • T3P3Tonyundefined
                T3P3Tony administrators @brendon
                last edited by

                @brendon yes you will.

                www.duet3d.com

                brendonundefined 1 Reply Last reply Reply Quote 0
                • brendonundefined
                  brendon @T3P3Tony
                  last edited by

                  @t3p3tony @dc42 Erasing and reflashing with Bossa did not resolve the issue. I will reach out to warranty@duet3d.com. I appreciate the assistance!

                  Current Duet3 version:
                  RepRapFirmware for Duet 3 MB6HC 3.4.0 beta 6 (2021-11-06)
                  Duet Web Control 3.4.0-b6

                  dc42undefined 1 Reply Last reply Reply Quote 0
                  • brendonundefined brendon has marked this topic as solved
                  • dc42undefined
                    dc42 administrators @brendon
                    last edited by dc42

                    @brendon what I actually meant was, when the board was erased and before you reinstalled the firmware, did OUT9 still turn on when you powered up or reset the board? If it did then that indicates a hardware issue.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    brendonundefined 1 Reply Last reply Reply Quote 0
                    • brendonundefined
                      brendon @dc42
                      last edited by

                      @dc42 Sorry for the brevity in my previous response. Yes, out9 is still turned on and enabled after the board was erased but before the firmware was flashed.

                      Current Duet3 version:
                      RepRapFirmware for Duet 3 MB6HC 3.4.0 beta 6 (2021-11-06)
                      Duet Web Control 3.4.0-b6

                      brendonundefined 1 Reply Last reply Reply Quote 1
                      • brendonundefined
                        brendon @brendon
                        last edited by

                        @dc42 @T3P3Tony

                        The new board arrived and the Out channels are now properly controlling the LED strips. Thank you for helping me sort out my issue. The offending hardware is boxed up and will be arriving to you shortly. Thanks again!!!

                        Current Duet3 version:
                        RepRapFirmware for Duet 3 MB6HC 3.4.0 beta 6 (2021-11-06)
                        Duet Web Control 3.4.0-b6

                        1 Reply Last reply Reply Quote 1
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