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    [3.4beta6] Toolboard missing extrusion and M122 error

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    • Pakueundefined
      Pakue @dc42
      last edited by

      @dc42 I do indeed have a ~300W 24V heated bed, but the wires are >2mm^2, 30cm in length and split at the PSU between heated bed and the rest of the electronics. I can measure the GND offset/noise at the toolboard when everything is heating up to double check.

      The M122 seems to be unreliable during printing, but works (at least sends some data) when the printer just started. About after a print; I'd have to check that.

      With RFF 3.3 the M122 doesn't show errors.

      dc42undefined 2 Replies Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @Pakue
        last edited by

        @pakue please make the GCode file you are printing available. I will then test it on the bench, including running M122 while a print is running.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        Pakueundefined 2 Replies Last reply Reply Quote 0
        • Pakueundefined
          Pakue @dc42
          last edited by

          @dc42 that one is running 0.9mm extrusion width on a 0.4 nozzle, but I can slice it with standard settings if preferred. The issue is reproducible on other settings too.

          Standard_Box v19.gcode

          1 Reply Last reply Reply Quote 0
          • Pakueundefined
            Pakue @dc42
            last edited by Pakue

            @dc42 DC offsets between toolboard GND and Duet3 GND input are

            • 17mV default
            • 33mV with bed heater on
            • 430mV with hotend on

            For noise measurements I'd have to pull out the scope.

            After a print once everything is turned off (fans, heater, etc.) the M122 still throws errors, so I'm guessing noise is not the root cause?

            m122 b20
            Error: Diagnostics for board 20:
            Duet TOOL1LC rev 1.1 or later firmware version 3.4.0beta6 (2021-11-06 11:56:11)
            Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)
            M122: Response timeout: CAN addr 20, req type 6024, RID=234
            
            T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
            • T3P3Tonyundefined
              T3P3Tony administrators @Pakue
              last edited by

              @pakue i agree it looks less likely that noise is the issue. Can you try reinstalling the firmware (M997 B20) on the toolboard. ensure you have the 3.4b6 toolboards firmware binary in the /firmware directory on the SD card.

              www.duet3d.com

              Pakueundefined 1 Reply Last reply Reply Quote 0
              • Pakueundefined
                Pakue @T3P3Tony
                last edited by

                @t3p3tony Updating via CAN it gets stuck on "Please wait while updates are being installed..." and the toolboard only shows up again after downgrading the MB6HC to 3.3.
                Even resetting the toolboard (both buttons pressed while powering up) doesn't reset it to the original address (121).

                V3.3 on the MB6HC returns the full M122 as far as I can tell

                M122 B20
                Diagnostics for board 20:
                Duet TOOL1LC rev 1.1 or later firmware version 3.4.0beta6 (2021-11-06 11:56:11)
                Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)
                Never used RAM 2752, free system stack 2788 words
                Tasks: Move(notifyWait,0.0%,153) HEAT(notifyWait,0.2%,115) CanAsync(notifyWait,0.0%,64) CanRecv(notifyWait,0.0%,77) CanClock(notifyWait,0.0%,64) ACCEL(notifyWait,0.0%,61) TMC(delaying,3.0%,57) MAIN(running,91.8%,340) IDLE(ready,0.0%,27) AIN(delaying,4.9%,142), total 100.0%
                Last reset 00:03:20 ago, cause: software
                Last software reset data not available
                Driver 0: pos 0, 655.0 steps/mm,standstill, SG min 0, read errors 0, write errors 1, ifcnt 23, reads 34732, writes 13, timeouts 0, DMA errors 0, steps req 0 done 0
                Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
                Peak sync jitter 2/6, peak Rx sync delay 212, resyncs 0/0, no step interrupt scheduled
                VIN voltage: min 23.8, current 24.0, max 24.1
                MCU temperature: min 37.2C, current 37.7C, max 37.8C
                Last sensors broadcast 0x00000002 found 1 100 ticks ago, 0 ordering errs, loop time 0
                CAN messages queued 4005, send timeouts 0, received 1804, lost 0, free buffers 37, min 37, error reg 0
                dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0
                Accelerometer detected: yes, status: 00
                I2C bus errors 0, naks 3, other errors 0
                

                M122

                M122
                === Diagnostics ===
                RepRapFirmware for Duet 3 MB6HC version 3.3 (2021-06-15 21:45:47) running on Duet 3 MB6HC v1.01 or later (SBC mode)
                Board ID: 08DJM-956BA-NA3TJ-6J9F6-3SD6M-TB96T
                Used output buffers: 1 of 40 (10 max)
                === RTOS ===
                Static ram: 150904
                Dynamic ram: 61580 of which 640 recycled
                Never used RAM 141068, free system stack 200 words
                Tasks: SBC(ready,17.9%,346) HEAT(delaying,0.0%,325) Move(notifyWait,0.0%,302) CanReceiv(notifyWait,0.0%,774) CanSender(notifyWait,0.0%,374) CanClock(delaying,0.0%,339) TMC(notifyWait,7.3%,93) MAIN(running,74.7%,922) IDLE(ready,0.0%,29), total 100.0%
                Owned mutexes: HTTP(MAIN)
                === Platform ===
                Last reset 00:05:21 ago, cause: software
                Last software reset at 2021-11-29 23:23, reason: User, none spinning, available RAM 141068, slot 0
                Software reset code 0x0012 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0044a000 BFAR 0x00000000 SP 0x00000000 Task SBC Freestk 0 n/a
                Error status: 0x00
                Step timer max interval 148
                MCU temperature: min 43.8, current 44.4, max 44.7
                Supply voltage: min 23.6, current 24.0, max 24.1, under voltage events: 0, over voltage events: 0, power good: yes
                12V rail voltage: min 12.1, current 12.1, max 12.2, under voltage events: 0
                Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                Driver 0: position 0, standstill, reads 28365, writes 11 timeouts 0, SG min/max 0/0
                Driver 1: position 0, standstill, reads 28360, writes 16 timeouts 0, SG min/max 0/0
                Driver 2: position 0, standstill, reads 28360, writes 16 timeouts 0, SG min/max 0/0
                Driver 3: position 0, standstill, reads 28362, writes 14 timeouts 0, SG min/max 0/0
                Driver 4: position 0, standstill, reads 28362, writes 14 timeouts 0, SG min/max 0/0
                Driver 5: position 0, standstill, reads 28363, writes 14 timeouts 0, SG min/max 0/0
                Date/time: 2021-11-29 23:28:40
                Slowest loop: 26.00ms; fastest: 0.05ms
                === Storage ===
                Free file entries: 10
                SD card 0 not detected, interface speed: 37.5MBytes/sec
                SD card longest read time 0.0ms, write time 0.0ms, max retries 0
                === Move ===
                DMs created 125, maxWait 0ms, bed compensation in use: none, comp offset 0.000
                === MainDDARing ===
                Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                === AuxDDARing ===
                Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                === Heat ===
                Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                Heater 1 is on, I-accum = 0.0
                === GCodes ===
                Segments left: 0
                Movement lock held by null
                HTTP* is doing "M122" in state(s) 0
                Telnet is idle in state(s) 0
                File is idle in state(s) 0
                USB is idle in state(s) 0
                Aux is idle in state(s) 0
                Trigger* is idle in state(s) 0
                Queue is idle in state(s) 0
                LCD is idle in state(s) 0
                SBC is idle in state(s) 0
                Daemon is idle in state(s) 0
                Aux2 is idle in state(s) 0
                Autopause is idle in state(s) 0
                Code queue is empty.
                === CAN ===
                Messages queued 2896, received 6434, lost 0, longest wait 4ms for reply type 6024, peak Tx sync delay 464, free buffers 49 (min 48), ts 1610/1609/0
                Tx timeouts 0,0,0,0,0,0
                === SBC interface ===
                State: 4, failed transfers: 0, checksum errors: 0
                Last transfer: 2ms ago
                RX/TX seq numbers: 51414/51414
                SPI underruns 0, overruns 0
                Disconnects: 0, timeouts: 0, IAP RAM available 0x2c83c
                Buffer RX/TX: 0/0-0
                === Duet Control Server ===
                Duet Control Server v3.4-b6
                Code buffer space: 4096
                Configured SPI speed: 8000000Hz, TfrRdy pin glitches: 0
                Full transfers per second: 3846.85, max wait times: 18.1ms/20.2ms
                Codes per second: 0.20
                Maximum length of RX/TX data transfers: 2940/800
                
                T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                • T3P3Tonyundefined
                  T3P3Tony administrators @Pakue
                  last edited by

                  @pakue thanks that's an interesting result! now you have it working and returning the full result can you try the following:

                  1. try the firmware upgrade again
                  2. then try upgrading the mainboard to 3.4b6

                  www.duet3d.com

                  Pakueundefined 1 Reply Last reply Reply Quote 0
                  • Pakueundefined
                    Pakue @T3P3Tony
                    last edited by

                    @t3p3tony Upgrading the toolboard to the beta6 works, but after upgrading the MB6HC the M122 issue persists:

                    m122 b20
                    Error: Diagnostics for board 20:
                    Duet TOOL1LC rev 1.1 or later firmware version 3.4.0beta6 (2021-11-06 11:56:11)
                    Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)
                    Never used RAM 2752, free system stack 2788 words
                    Tasks: Move(notifyWait,0.0%,153) HEAT(notifyWait,0.1%,101) CanAsync(notifyWait,0.0%,64) CanRecv(notifyWait,0.0%,77) CanClock(notifyWait,0.0%,64) ACCEL(notifyWait,0.0%,61) TMC(delaying,3.0%,67) MAIN(running,92.0%,350) IDLE(ready,0.0%,27) AIN(delaying,4.9%,148), total 100.0%
                    Last reset 00:00:20 ago, cause: software
                    Last software reset data not available
                    Driver 0: pos 0, 655.0 steps/mm,standstill, SG min 0, read errors 0, write errors 1, ifcnt 92, reads 10344, writes 11, timeouts 0, DMA errors 0, steps req 0 done 0
                    Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
                    Peak sync jitter 3/6, peak Rx sync delay 186, resyncs 0/0, no step interrupt scheduled
                    VIN voltage: min 23.8, current 24.0, max 24.1
                    MCU temperature: min 37.9C, current 38.1C, max 38.2C
                    M122: Last sensors broadcast 0x00000002 found 1 246 ticks ago, 0 ordering errs, loop time 0
                    CAN messages queued 264, send time
                    Response timeout: CAN addr 20, req type 6024, RID=17
                    
                    T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                    • T3P3Tonyundefined
                      T3P3Tony administrators @Pakue
                      last edited by

                      @pakue thanks. I will need some input from @dc42 on this one!

                      www.duet3d.com

                      1 Reply Last reply Reply Quote 1
                      • Pakueundefined
                        Pakue @dc42
                        last edited by

                        @dc42 Did you have success recreating the issue on your machine? On 3.4b7 the issue still persists.

                        dc42undefined 1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators @Pakue
                          last edited by dc42

                          @pakue I did not succeed in recreating this. Please test with 3.4.0rc2.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          Pakueundefined 2 Replies Last reply Reply Quote 0
                          • Pakueundefined
                            Pakue @dc42
                            last edited by

                            @dc42 The issue still persists with 3.4rc2. I've also tried shortening the CAN cable without success.

                            M122 B20

                            m122 b20
                            Error: Diagnostics for board 20:
                            Duet TOOL1LC rev 1.1 or later firmware version 3.4.0rc2 (2022-02-22 10:15:02)
                            Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)
                            All averaging filters OK
                            Never used RAM 2800, free system stack 88 words
                            Tasks: Move(notifyWait,0.0%,153) HEAT(notifyWait,0.2%,115) CanAsync(notifyWait,0.0%,65) CanRecv(notifyWait,0.0%,76) CanClock(notifyWait,0.0%,65) ACCEL(notifyWait,0.0%,61) TMC(delaying,3.0%,57) MAIN(running,91.9%,351) IDLE(ready,0.0%,26) AIN(delaying,4.9%,142), total 100.0%
                            Last reset 00:02:11 ago, cause: power up
                            Last software reset data not available
                            Driver 0: pos 0, 655.0 steps/mm,standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 243, writes 11, timeouts 0, DMA errors 0, CC errors 0, steps req 0 done 0
                            Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
                            Peak sync jitter 2/6, peak Rx sync delay 198, resyncs 0/0, no step interrupt scheduled
                            VIN voltage: min 23.8, current 24.0, max 24.1
                            MCU temperature: min 22.7C, current 31.4C, max 31.4C
                            M122: Last sensors broadcast 0x00000002 found 1 113 ticks ago, 0 ordering errs, loop time 0
                            CAN messages queued 1956, send tim
                            Response timeout: CAN addr 20, req type 6024, RID=18
                            

                            M122 B20 (after a print)

                            m122 b20
                            Error: Diagnostics for board 20:
                            Duet TOOL1LC rev 1.1 or later firmware version 3.4.0rc2 (2022-02-22 10:15:02)
                            Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)
                            All averaging filters OK
                            M122: Response timeout: CAN addr 20, req type 6024, RID=210
                            
                            1 Reply Last reply Reply Quote 0
                            • Pakueundefined
                              Pakue @dc42
                              last edited by

                              @dc42 Would it be any help to record the CAN bus transmission with a scope, or run a firmware version with more verbose logging?

                              1 Reply Last reply Reply Quote 0
                              • Phaedruxundefined
                                Phaedrux Moderator
                                last edited by

                                I'm not sure it will help, but 3.4 final has just released, can you test with that?

                                https://github.com/Duet3D/RepRapFirmware/releases/tag/3.4.0

                                Z-Bot CoreXY Build | Thingiverse Profile

                                Pakueundefined 1 Reply Last reply Reply Quote 0
                                • Pakueundefined
                                  Pakue @Phaedrux
                                  last edited by

                                  @phaedrux Unfortunately, it still shows the same problems.

                                  1 Reply Last reply Reply Quote 0
                                  • dc42undefined
                                    dc42 administrators @Pakue
                                    last edited by

                                    @Pakue, is this still a problem? If so:

                                    @pakue said in [3.4beta6] Toolboard missing extrusion and M122 error:

                                    @dc42 I do indeed have a ~300W 24V heated bed, but the wires are >2mm^2, 30cm in length and split at the PSU between heated bed and the rest of the electronics. I can measure the GND offset/noise at the toolboard when everything is heating up to double check.

                                    If the bed heater is being driven directly from the Duet (not via a SSR or mosfet switch) then it's still possible that ground noise caused by the bed heater PWM is causing the problem, because the bed heater ground and main ground are commoned at the Duet. In which case, I suggest you provide the tool board power by daisy-chaining the tool board power cable from the main board power terminals, instead of directly from the PSU.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                                    Pakueundefined 1 Reply Last reply Reply Quote 0
                                    • Pakueundefined
                                      Pakue @dc42
                                      last edited by

                                      @dc42 I'll try that, but I don't think that is the issue in that case, as the M122 error also happens after the print is done and the heater is off.

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