Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    PanelDue not powering up

    Scheduled Pinned Locked Moved
    General Discussion
    2
    6
    796
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Crossfixerundefined
      Crossfixer
      last edited by

      Hi purchased the duet WiFi and the PanelDue 5inch which arrived this week, today I setup both to test as per the instructions on the webpage but the PanelDue won’t power on any thoughts as to why ?

      1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators
        last edited by

        Here are the most likely possibilities:

        • Faulty cable. If you have a multimeter, check that you are getting 5V between the +5V and Gnd pins of the 4-way connector. Or try powering it from its USB port.

        • The pins on the TFT panel might not be aligned correctly with the 40-way socket, so that they are 1 pin off in one direction.

        • PanelDue controller not yet programmed. This causes the display to be dark.

        • Faulty backlight inverter on the TFT panel.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • Crossfixerundefined
          Crossfixer
          last edited by

          I have 5v at the 4 way connector
          The 40 way connector is aligned pins all look ok
          I have tried powering from a usb but still not working !

          1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators
            last edited by

            I suggest you connect it to a PC via USB and see if you get a "Bossa port" in the COM ports listing. If you do, then it isn't programmed - either it was shipped to you that way (which shouldn't happen) or you pressed the Erase button on it while it was powered up.

            If you don't get the Bossa port, then it looks like it has been programmed. You can reprogram it after pressing Erase for a second or so, followed by Reset.

            Either way, use Bossa 1.8 to load the firmware. After loading the firmware and then pressing Reset, if the display still doesn't light up, then it's probably a faulty display.

            You do not need to have the PanelDue connected to a Duet to get the display working. It just needs power and the firmware loaded.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 0
            • Crossfixerundefined
              Crossfixer
              last edited by

              Ok after following the instructions on your blog I have successfully flashed the v3-5.0.bin?
              Screen in powered up and looking stable.
              Displaying firmware version 1.17 is that the right one?
              Thank you for the help.

              1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators
                last edited by

                Yes PanelDue firmware 1.17 is the latest version.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post
                Unless otherwise noted, all forum content is licensed under CC-BY-SA