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    Non Working PanelDue and "Flash command failed"

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    • SEUTecundefined
      SEUTec
      last edited by

      Hi:

      I have a PanelDue v3.0 board that do not works.
      I connect to Linux PC by USB connector and the screen remains black.
      Then when I try to update the firmware I get this missage from bossac 1.7.0

      $ sudo ./bossac -e -w -v -b PanelDue-v3-5.0.bin
      Device found on ttyACM0
      Atmel SMART device 0x289b09e0 found
      Erase flash
      done in 0.002 seconds

      Write 96916 bytes to flash (190 pages)
      [ ] 0% (0/190 pages)
      Flash command failed

      What can I do with this?

      I have a Flash memory damaget chip in this board ?

      The 5inch screen works fine, I have tested it with another PanelDue board.

      Tanks.

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      • dc42undefined
        dc42 administrators
        last edited by

        You need bossac 1.8.0, not an earlier version.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • SEUTecundefined
          SEUTec
          last edited by

          Hi dc42:

          bossac 1.7.0 is the latest binaries avalable for Linux.

          But I have tested BOSSA 1.8.0 on WindowsXP running on a VirtualBox Machine
          and it works fine.

          Firmware uploaded and now my PanelDue works fine.

          Thanks for your help.

          Regards.

          Sebastian

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          • Trojan3Dundefined
            Trojan3D
            last edited by

            Hi dc42,
            Today I wanted to upgrade the firmware to my PanelDue v3.0a,(big mistake)… I downloaded Bossa 1.8 for mac, as in windows10 there's no way i can get it working, so I erased and reset as per instructions, then flashed the .bin
            The operation is ended successfully, and even verify the program is ok.
            Then i press reset, but the display still dead what I'm doing wrong??
            I have a 5" display, and the .bin is the PanelDue-v3-5.0.bin Version 1.20beta1
            Thank you for any help
            Emanuel

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            • dc42undefined
              dc42 administrators
              last edited by

              Check that you downloaded the file correctly. It should be 97.6kb in size. A frequent mistake when downloading files from github is to right click on the link to the file instead of clicking on the link to follow it, then you end up downloading the web page describing the file instead of the file itself.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • Trojan3Dundefined
                Trojan3D
                last edited by

                I downloaded it correctly, as is the right size,
                I tried again this morning with the same file and hopefully is all ok now.
                Did the same thing as yesterday… maybe is just the bossa program being funny sometimes.
                Thank you for the answer anyway.

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