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    After 19 hours of printing: Printing paused:heater fault

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    • dc42undefined
      dc42 administrators
      last edited by

      Undulating temperature usually means that the dead time parameter (D in M307) is too low. It could mean that the thermal contact between your heater cartridge and the heater block isn't as good as it used to be.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • FBGundefined
        FBG
        last edited by

        This extruder is used several months with arduino and marlin firmware without problems, i check the wires and thermal contact and absolutely ok.
        The question is, Why after 20 hours start to fail?
        I am thinking in use the M301 with PID parameters than i was use in the marlin firmware, instead of M303 system.
        I don't finish to work perfectly with this M303 auto tuning

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        • dc42undefined
          dc42 administrators
          last edited by

          If it used to work but doesn't any more, then something must have changed. Your dead time parameter does look unusually high, suggesting that heat transfer from the heater cartridge to the heater block isn't as good as it should be. Values around 6 seconds are more usual for E3DV6 and similar hot ends. What type of hot end is it?

          You could try running M303 tuning again and see if the dead time parameter has changed.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • FBGundefined
            FBG
            last edited by

            This:

            https://e3d-online.com/v6-plated-copper-heater-block
            
            
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            • dc42undefined
              dc42 administrators
              last edited by

              Copper has a thermal capacity per unit volume about 50% higher than aluminium, so that explains the 50% higher dead time.

              I suggest you increase the D parameter in the M307 H1 command enough to make the undulations go away. Try increasing it by 20%.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • c310undefined
                c310
                last edited by

                I faced similar issue: searched forum, but none of the proposed solution helps.

                as a sudden it gives heater fault. im on 1.21…

                1-a) i replaced heater cartridge and checked all connections, including PT-100.
                all looks fine. Run M303 H1 P1 S230 . No issues… M500 ..

                1-b) after restart and even after power off problems does not disappear.. 😞
                printer does resume with m562 + m916 but minutes later all repeats again…

                2-a) increased tolerance M570 S120 H1 P10 to avoid some peaks.
                2-b) after M562+M916 it starts printing, but in less than a second temperature starts dropping very slowly.
                chart is clean (no spikes, holes etc)

                1. i thought it is a large file… tried to print 101010 cube. same at around 50% completion ....
                  replaced SD card, no luck. i think i have tried everything but PT-100 sensor that i do not have in stock...

                what can i do to fix the issue???

                [c]21:30:42 Error: Heating fault on heater 1, temperature rising much more slowly than the expected 0.3°C/sec
                21:30:32 T-1
                21:30:30 M562
                21:29:48 Printing paused
                21:29:46 Error: Heating fault on heater 1, temperature excursion exceeded 15.0°C
                Resume-after-power-fail state saved
                [/c]

                M307 H0 A90.0 C700.0 D10.0 S1.00 V0.0 B1
                M307 H1 A272.9 C189.4 D2.2 S1.00 V12.0 B0
                M307 H2 A340.0 C140.0 D5.5 S1.00 V0.0 B0
                M307 H3 A340.0 C140.0 D5.5 S1.00 V0.0 B0
                M307 H4 A340.0 C140.0 D5.5 S1.00 V0.0 B0
                M307 H5 A340.0 C140.0 D5.5 S1.00 V0.0 B0
                M307 H6 A340.0 C140.0 D5.5 S1.00 V0.0 B0
                M307 H7 A340.0 C140.0 D5.5 S1.00 V0.0 B0

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  The "temperature rising more slowly than expected" error normally means the heater has not been tuned. You saved the results to config-override.g with M500, but does config.g have a M501 command at the end to run config.g?

                  The "temperature excursion exceeded" error is explained on the wiki page. The error message you pasted says the limit is 15C (the default), which is not what your M570 command indicates.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • c310undefined
                    c310
                    last edited by c310

                    David, can it be something with my board or firmware (fault detection algorithm) ??
                    i replaced heat cartridge again... and system was printing fine for a day or two. yesterday as a sudden heater fault again.
                    i pulled it from outlet and decided to try next morning... results are very strange... very.

                    my steps:

                    1. i switched system on and
                    2. almost immediately connected via web interface.
                    3. almost immediately i faced "temperature excursion exceeded 15.0C"

                    in wiki this error residing in "maintaining temperature" section. but in my case it was only heating up for few seconds.

                    config.g related
                    M563 P0 D0 H1 F0
                    G10 P0 S200 R180
                    M570 S120 H1 P10 T15
                    M305 P1 X200

                    @dc42, how that can take place???? how does duet board detect failure???
                    is there something i can test on the board?

                    0_1523348384794_1.png

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      If you got that heating fault message after you reconnected DWC to the Duet after the Duet had already reported a heating fault, then that message is probably a duplicate of an earlier one.

                      If you restarted the Duet after that heating fault, then I suspect you have both temperature setting and tool selection commands in config.g. I see that you have G10 P0 S200 R180 in config.g. Do you have a T0 command in config.g as well? If so, do you really mean to heat up the extruder as soon as the printer is turned on?

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • c310undefined
                        c310
                        last edited by

                        yes, T0 is there.

                        and i keep printer off when not printing, and i found it convenient to heat up head immediately.

                        by the way, is there similar command to heat up bed?

                        i still got the same error after ~30 sec after power on....
                        "Error: Heating fault on heater 1, temperature excursion exceeded 15.0°C"

                        so what is your verdict over my machine?

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          I never expected anyone to put a heating command in config.g so I haven't tested it or thought through the potential complications.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • c310undefined
                            c310
                            last edited by

                            i removed G10 from config.g now printer starts without error.

                            after print starts .... some time later temperature very slowly goes down.

                            could it be some power issues? i have ordered new heaters, but afraid that would not help .

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              Yes it could be power issues. Check the VIN voltage display in Due Web Control. Also check that the screws in the terminal blocks that the heaters are connected to and the screws in the VIN terminal block are still tight.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • c310undefined
                                c310
                                last edited by

                                what kind of AWG will be suitable for 1m cable and 50W heater?

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  Is the heater 12V or 24V?

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                  • c310undefined
                                    c310
                                    last edited by

                                    now it is 12v, after upgrade will be 24

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by dc42

                                      A 12V 50W heater draws about 4.2A and a 24V 50W heater draws 2.1A. There are tables online giving maximum recommended current for different wire gauges.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                      • c310undefined
                                        c310
                                        last edited by

                                        well, my cable is 0.75 sq.mm. that is more than enough for 4 amps and 1 m... will test other cable, but do not think it will help.

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