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    My Machine started to behave really weird.

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    • Nappenundefined
      Nappen
      last edited by

      2hours into a 5hour print my machine just stopped and then well yeah i upload a clip of it before i killed the machine.
      https://youtu.be/JuNJBt9H-TQ
      no errors. could not connect over wifi. and when i hit pause the machine did not respons.
      hit the emergency stop and the machine did not respond.
      all i could do was kill the power to the machine.
      any clue on what the hell happened?

      Maybe should add that it´s a duet wifi controller. 1.20 firmware.

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      • dc42undefined
        dc42 administrators
        last edited by

        Please confirm it is a Duet WiFi, not a Duet Ethernet. We've heard of this happening before on a Duet Ethernet and we have at least a partial fix for it in firmware 1.21; but we've not heard of it happening on a Duet WiFi.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • Nappenundefined
          Nappen
          last edited by

          well then im sadly the first.
          it is a duet wifi i run in my Hypercube. with the version 1.20 firmware. do i need to change anything in the config if upgradign to the 1.21?

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          • dc42undefined
            dc42 administrators
            last edited by

            Yes, see the release notes for firmware 1.21.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • Nappenundefined
              Nappen
              last edited by

              why is the Duetwebcontrol.zip named zip? when it should be .bin? 🙂

              and dc42.
              thanks for an awesome board. and the support u give for it. my nextprinter will def have a duet controller in it as well.
              really nice to have a devoloper that actully try´s he´s best to help he´s user. and not just oh i never had that. sorry. i made the money from u already now *** off.
              So a really big thanks for the awesome work your doing.

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              • dc42undefined
                dc42 administrators
                last edited by

                @Nappen:

                why is the Duetwebcontrol.zip named zip? when it should be .bin? 🙂

                DuetWebControl.zip contains a number of html, css, js and font files. They are packaged up as a zip so that you only need to upload a single file. When you upload it, you will see the individual files in it being uploaded.

                The original firmware for the Duet WiFi used a .bin file instead, but at firmware version 1.19 we changed it to be a zip file, just like all the other Duets.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • Nappenundefined
                  Nappen
                  last edited by

                  hmm okey because when i try to upload it it gives me error. right now it says i have the 1.15a version of webinterfacce.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    Which version of the Duet main firmware are you using?

                    As you are using such an old version of Duet Web Control, I suggest you:

                    • Move the SD card to a PC
                    • Rename folder /www to /www-1.15
                    • Create a new /www folder
                    • Extract the DuetWebControl.zip file appropriate to your main firmware version into it
                    • Safely remove the card form the PC, put it back in the Duet, and start the Duet.

                    You will be able to do future DWC upgrades by just uploading the .zip file.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • Nappenundefined
                      Nappen
                      last edited by

                      i did have 1.20 in the machine buth web interface has never been updated weirdly. must have done something wrong.

                      Firmware Name: RepRapFirmware for Duet 2 WiFi/Ethernet
                      Firmware Electronics: Duet WiFi 1.02 or later
                      Firmware Version: 1.21RC3 (2018-02-28 build 4)
                      WiFi Server Version: 1.20
                      Web Interface Version: 1.15a
                      i´ll update when my printer stops hehe 🙂

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                      • Nappenundefined
                        Nappen
                        last edited by

                        updated the firmware to 1.21 and it happened to my Duet wifi yet again today. 😞
                        this time the complete machine just freezed. the not like it jumped now it was just freezed on the spoot. and only way to kill it was to kill it with the power. nothing responded.

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          I would not expect web interface 1.15 to work with firmware 1.21, they've are too many versions apart.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • Nappenundefined
                            Nappen
                            last edited by

                            as i said. updated to firmware 1.21 with wifi server 1.21 and web interface 1.21. buth the printer still freeze up.
                            i the www as u said and uploaded a fresh copy.
                            even downloadeded the iap4e.bin file.

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              Was it just the web interface that froze, or were you unable to get it to respond to USB or PanelDue as well?

                              What commands did you send to try to get a response? M115 is a good one to start with.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • Nappenundefined
                                Nappen
                                last edited by

                                When my printer freeze nothing respons. i get kicked out from the website and it say´s the printer is offline. and the only thing i can controll it with then is the paneldue. tried pause. try stop e.tc and nothing happens.
                                cant connect my Printer to a computer because i dont have a computer next to it. so i can just get the controll from the paneldue.

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                                • Nappenundefined
                                  Nappen
                                  last edited by

                                  Dont know if it helps u Dc buth it seams when i unplugged my panelduo from the printer. i have not had a freeze. 3 days symptoms free.

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                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    How are you providing 5V power: using the internal 5V regulator, or some other way?

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • Nappenundefined
                                      Nappen
                                      last edited by

                                      only the 4 wires that are connected as it said in the wire manual?

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                                      • dc42undefined
                                        dc42 administrators
                                        last edited by

                                        OK; but how is the Duet getting its 5V power?

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • Nappenundefined
                                          Nappen
                                          last edited by

                                          I only run a 24v into the the duet so it´s getting it from the built in regulator

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            How have you mounted the TFT panel? If the mounting screws are making contact with the metal frame of your printer, you might have created a ground loop.

                                            Also check that you have the correct comms parameters for PanelDue in the M575 command in config.g, in particular the S1 parameter.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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