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    • Benjamin
      Benjamin last edited by

      Hi, I have had my Duet WiFi for less than a month. Recently, I have been unable to connect to it in any way. The green LED also does not turn on. No endstops were ever connected. The only things ever plugged into the board were motors, a hotend heater, a thermistor, and an always-on fan.
      Thank you in advance for your help.

      dc42 1 Reply Last reply Reply Quote 0
      • jackatom74
        jackatom74 last edited by jackatom74

        Benjamin

        The first time I plugged mine in I got nothing from it also. the link below helped me get it going again though. Not saying that this is your problem but maybe a possible remedy. I would double check all your cabling and that you have power to the board first though.

        https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware

        Fallback procedure #3 is what fixed my problem

        My guess is at some point in time I accidentally pushed the erase button while building my machine.

        1 Reply Last reply Reply Quote 0
        • Benjamin
          Benjamin last edited by

          Thanks for your reply. Unfortunately, my duet does not even appear as "Bossa Port," which I believe would be the case if my firmware was erased as described in fallback procedure 3.

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          • dc42
            dc42 administrators @Benjamin last edited by

            @benjamin said in Unable to connect:

            Hi, I have had my Duet WiFi for less than a month. Recently, I have been unable to connect to it in any way. The green LED also does not turn on. No endstops were ever connected. The only things ever plugged into the board were motors, a hotend heater, a thermistor, and an always-on fan.
            Thank you in advance for your help.

            If the red LED turns on but the green LED doesn't turn on, that suggests a problem with the 3.3V supply. Please communicate with your supplier to get your Duet exchanged.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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