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    JSON error when trying to reconnect to duet console

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    • TheDon
      TheDon last edited by

      I just finished upgrading my Rostock Max V3 to a V3.2 and I am getting connection issues to the web console after leaving it for 10 minutes or so. I cannot reconnect with any browser on my laptop or iphone. Error message below.

      Communication Error
      A communication error was reported, so the current session has been terminated. Please check your board and try to connect again

      Error Reason: SyntaxError: JSON Parse error: unterimated string

      Firmware is version 1.21

      not sure what to do... I'd like to be able to monitor my print from start to finish....

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      • dc42
        dc42 administrators last edited by

        Do you get the same issue with firmware 2.0 and Duet Web Control 1.21.1 ?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • TheDon
          TheDon last edited by TheDon

          I am guessing I am running the latest firmware since I just installed the board last week. I got connected through matter control and the firmware is 1.21.1 and firmware 1.02

          I used the following link and followed the instructions to update the firmware. I guess it didn't make the board firmware 2.0?

          https://github.com/seemecnc/RostockMaxV3.2/archive/master.zip

          I just went through the update process and it gets an IP in the console in matter control but I cannot connect to it through the web server. I can get a ping response from its IP... so what gives?

          update

          for some reason typing in http:// before the IP address it connects. I have been able to just enter in the IP and it would work... I don't understand

          I have nothing but connection issues. i have spent the last 15 minutes trying to connect to it over wifi. not very thrilled about these issues out of the box 😞

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          • dc42
            dc42 administrators last edited by

            We only released firmware 2.0 yesterday so I guess it will be a little while before SeeMeCNC adopts it.

            May I suggest the following:

            1. Read through https://duet3d.dozuki.com/Wiki/WiFi_disconnections_and_AJAX_timeout_errors.

            2. Ask on the SeeMeCNC forum, because many users there will know the Rostock Max, whereas I have never seen one.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            TheDon 1 Reply Last reply Reply Quote 0
            • TheDon
              TheDon @dc42 last edited by

              @dc42

              ha, that is some super fresh firmware

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              • TheDon
                TheDon last edited by

                well after redoing the firmware and making sure everything is correct I am still running into connection difficulty

                i guess ill have to not rely on the wifi feature until SeeMeCNC updates to the latest firmware and ill have to get the touch screen ad on... at least the board runs quiet and efficiently....

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                • dc42
                  dc42 administrators last edited by

                  One option for you would be to upgrade your Duet to latest standard firmware, keeping your existing config.g and homing files etc. However, I know that SeeMeCNC used to ship modified firmware with the Artemis, because they added an option for multi-touch bed probing before we did. I don't know whether the firmware they ship for the Max R3.2 is customised or not, or whether they have customised Duet Web Control. Perhaps you could ask them, to better understand the implications of switching to latest standard firmware?

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • TheDon
                    TheDon last edited by

                    I will have to go to them at this point. It is still acting up

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