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    Problem with Duet Web Control

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    Duet Hardware and wiring
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    • mickaelfundefined
      mickaelf
      last edited by

      Good morning,
      I received my Duet Ethernet today and I wanted to follow the tutorial "Getting Connected to your Duet", I had the first connection between the card and my computer but after a few seconds Duet Web Control tells me that there is a connection problem and I no longer have any data displayed.
      Once the connection is lost, google displays an error page.
      Is there a solution?

      Thank you in advance for your answers
      Mickael

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      • Danalundefined
        Danal
        last edited by

        What browser? Are you using an IP or a name in the URL bar of that browser?

        When Duet Web is not connecting, can you ping the Duet IP address? By name (if applicable)?

        Delta / Kossel printer fanatic

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        • robbrown92undefined
          robbrown92
          last edited by

          I use Chrome and mine defaults to http://192.168.0.39/

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          • dc42undefined
            dc42 administrators
            last edited by

            1. Please check whether you can ping the Duet after the connection is lost. Go to the command line on your PC and enter:

            ping 192.168.0.39

            1. Have you tried a different Ethernet cable?

            2. When the connection is lost, is there any activity on the yellow and green LEDs on the Ethernet socket?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • mickaelfundefined
              mickaelf
              last edited by

              Thank you for your answer.
              The browser is google chrome, I use the IP address for connection.
              The yellow light stays on constantly while the green light flashes at the beginning and then goes out after a few seconds.
              For the ethernet cable, I tried 3 different ones, I also tried on 2 different computers.
              Finally I tried different internet connections to try all the options.
              Did I forget something?
              Thanks again for your answers
              0_1528958711685_Pin 192.168.1.14.PNG
              0_1528958745940_site erreur.PNG
              Sorry for the pictures in French 🙂

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              • Danalundefined
                Danal
                last edited by

                Your initial reply said 192.168.0.39 Your screen shots are pinging 192.168.1.14 Not only are those different addresses, in almost all home-network setups, they'd be on different subnets (192.168.1 vs. 192.168.0). Is that what you meant by "...tried different internet options...", that you changed your entire home network ?

                And, what is the most recent address of the printer?

                Delta / Kossel printer fanatic

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                • mickaelfundefined
                  mickaelf
                  last edited by

                  thank you for your answer,

                  What I meant was that I tried on a corporate network and it didn't work, so I tried on my home network and it didn't work either. So I changed my DUET IP address to 192.168.1.202 and now DWT works fine.
                  Thank you for your reactivity and your precise answers.

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