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    the display will remain white after firmware installation

    Firmware installation
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    • gideon
      gideon last edited by

      Hello @dc42
      I got my new display today, the 5 inch
      the other was faulty, the touch screen did not work,
      now I'm working on putting the firmware on it now that all seems to be going well, according to bossa. only he shows a white display when I connect him afterwards, what am I doing wrong?

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      • gideon
        gideon last edited by

        @T3P3Tony

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        • dc42
          dc42 administrators last edited by

          Which version of the PanelDue controller do you have (it's written on the back of the PCB), which firmware binary file are you trying to install on it, and what is the size of the file you downloaded?

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

          gideon 1 Reply Last reply Reply Quote 0
          • gideon
            gideon @dc42 last edited by gideon

            @dc42he came out of box version 3,
            firmware PanelDue-v3-5.0 the newest,
            but I have been back to the dealer and got a new one so it was faulty.

            dc42 1 Reply Last reply Reply Quote 0
            • dc42
              dc42 administrators @gideon last edited by

              @gideon said in the display will remain white after firmware installation:

              @dc42he came out of box version 3,
              firmware PanelDue-v3-5.0 the newest,
              but I have been back to the dealer and got a new one so it was faulty.

              And what is the size of the file you downloaded? Another user recently had a similar problem because the downloaded file was the wrong size.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              gideon 1 Reply Last reply Reply Quote 0
              • gideon
                gideon @dc42 last edited by

                @dc42 the size of the file is 117kb,
                but I went back to the store today and gave it to him and looked at it and said it was not right, so I got another one, now I have chosen the 7 inch

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