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    Updating Web Interface and Server

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    • johneatoundefined
      johneato
      last edited by

      I am just completing my CoreXY printer build and DC’s new software seems like good timing.
      I can measure the bed and see if the slab of aluminum and the Borosilicate glass were a good investment.
      The firmware updates to 1.17RC3 no problem.
      The Web Interface however refuses to update. It appears to go through the motions, loads fine, asks me if I want to update, displays the progress bar asks me if I want to reload the page. I then get an error “Could not establish a connection”. I cannot connect until I reset the Duet. It works after the reset but still running 1.12. Tried renaming the file to its generic name, run M997 S2, no success.
      I can see DuetWebControl.bin on the settings/System Editor page (3.0MB).
      I noted that the WiFi Server version was 1.02, I tried to update this to 1.03. It failed in exactly the same way as the Web Interface. Still running 1.02
      I’m clearly missing something here. Any suggestions would be appreciated

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      • Jackalundefined
        Jackal
        last edited by

        Was your board only powered by USB when you update it?

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        • johneatoundefined
          johneato
          last edited by

          No its running from 24v

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          • dc42undefined
            dc42 administrators
            last edited by

            If you connect to the Duet via USB and run the M997 S1 or S2 from Pronterface or similar, you will get more information about what is going on.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • johneatoundefined
              johneato
              last edited by

              Thanks for your reply David.
              This is what I am seeing on pronterface

              Connecting…
              Printer is now online.

              M997 S2
              SENDING:M997 S2
              Trying to connect at 460800 baud:
              failed
              Trying to connect at 230400 baud:
              failed
              Trying to connect at 115200 baud:
              failed
              Trying to connect at 74880 baud:
              failed
              Error: Installation failed due to comm write error
              [ERROR] Error: Installation failed due to comm write error

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              • dc42undefined
                dc42 administrators
                last edited by

                So the WiFi module isn't responding when the Duet main processor tries to use the programming interface. Looks like you have a hardware fault. Do all the pads of the WiFi module look adequately soldered to the main board? You can ignore the pads at the back of the module because those connections are not used.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • johneatoundefined
                  johneato
                  last edited by

                  There looks to be a crack in the joint of the bottom left hand pin, the pin nearest the board mounting hole. If you think this pin would cause the fault then I am happy to attempt a repair.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    @johneato:

                    There looks to be a crack in the joint of the bottom left hand pin, the pin nearest the board mounting hole. If you think this pin would cause the fault then I am happy to attempt a repair.

                    Yes, that could explain the problem.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • johneatoundefined
                      johneato
                      last edited by

                      Strange thing.
                      I removed the board remade the the connection on the wifi module and I was able to update both the wifi server and Interface.
                      Just once. It has failed every time since. So mission completed, I have the latest firmware installed and working but will have the same problem again next update.
                      Have we reached the point where I need to return the board

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                      • dc42undefined
                        dc42 administrators
                        last edited by

                        @johneato:

                        Strange thing.
                        I removed the board remade the the connection on the wifi module and I was able to update both the wifi server and Interface.
                        Just once. It has failed every time since. So mission completed, I have the latest firmware installed and working but will have the same problem again next update.
                        Have we reached the point where I need to return the board

                        Probably, unless you can spot another bad joint either on the WiFi module or on R102 or R103. Is it a blue production board or a white pre-production board? If it's a pre-production board, can you read the value of R103?

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • johneatoundefined
                          johneato
                          last edited by

                          Its a blue production board.
                          It is almost certainly an intermittent connection. I am just little concerned about warranty if I go around the WiFi module redoing all the joints.

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                          • dc42undefined
                            dc42 administrators
                            last edited by

                            I've emailed T3P3 about replacing or repairing your board. As you currently have a working board loaded with latest firmware, I presume the repair or exchange can wait until after New Year.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • johneatoundefined
                              johneato
                              last edited by

                              No problem David, I'm happy to wait until the new year

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                              • johneatoundefined
                                johneato
                                last edited by

                                David

                                Replacement board received from T3P3 with their normal efficiency.
                                Fitted in printer, firmware updated and all working fine once more.
                                Thanks for your help

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                                • darve16undefined
                                  darve16
                                  last edited by

                                  I too am having this exact same problem, but with the duetwebcontrol.bin installation. I followed the same steps as johneato for the web interface and pronterface and had the same results. Any progress on finding out why this is happening?

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                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    Yes, it seems that a small proportion of WiFi modules need the value of R103 reduced for them to connect reliably for programming. We've reduced the value in the latest production batch.

                                    if you have one of the WiFi modules that is marginal in this respect, it may connect more easily at higher or lower temperatures. I've also found in the past that extra capacitance at that part of the circuit helps connection, so putting your finger on R103 while it is trying to connect may help.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • darve16undefined
                                      darve16
                                      last edited by

                                      Thank you for the fast response. No luck with heating up the board to ~55C with a hair dryer or putting my finger on R103 while trying to update. I have a blue duet wifi which I purchased through Filastruder. What steps should I take next? Any other ideas?

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                                      • dc42undefined
                                        dc42 administrators
                                        last edited by

                                        The other thing that may make a difference is trying it both with and without Vin power applied. If that doesn't work, then assuming you are not equipped for and experienced in SMD rework, I suggest you ask Filastruder to replace the board.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • darve16undefined
                                          darve16
                                          last edited by

                                          Ok, thank you for your help David. I did try with and without Vin power, no luck. As I do not have the experience needed to rework this myself, I will contact Filastruder.

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                                          • totodeltaundefined
                                            totodelta
                                            last edited by

                                            Hi all, i'm happy to find the thread about my ardwrare problem. My printer are under construction and i just begin wiring and connection. Wifi network only run when i put my finger on R103. I bought my T3P3 board at the end of january, a blue production one. Should i've it replaced? Is there another solution without soldering for fix it alone?

                                            Sorry for my english, i'm new french user who use google translate.

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